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All reviews portable air conditioner lovely veranda wet clothes balcony overlooking the park bus transport scrambled and boiled eggs storage space classic hotel definitely stay here again the staff was friendly and helpful every morning stayed for two nights breakfast was delicious town centre street noise yogurt lake
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2 - 7 of 251 reviews
Reviewed 26 September 2021 via mobile

This is a nice hotel with beautiful art and decor. The historic aspect makes it very special and we very much enjoyed the spacious layout of the room. The staff is absolutely lovely, warm and helpful. The breakfast was fantastic and one of our favorites in all of our stays in Switzerland. The view from the balcony was great. The room was quiet and the perks of USB plugs, lovely toiletries, etc made it a nice night.

It’s a little bit of a walk from some of the more touristy options (which is equally just as great as it can be a little bit inconvenient for those not ready for that). We loved the lake location and think that it allowed for a quieter night’s sleep. We were able to take a wonderful long walk on the lake during the evening and also the morning because it’s so conveniently situated near it.

Downsides: AC unit in the room was rigged a bit so it might not work well if the tube that connects the machine to outside air isn’t the proper fit. We were able to leave the windows open so it didn’t bother us. But check the unit if that’s important to you. Also, Parking can be a bit of a walk (especially with luggage) but the staff is very kind in explaining where to go and letting you leave luggage in the lobby for a moment while you load/unload/park.

Overall, a lovely stay in a pretty part of town.

Room tip: Have your license plate number handy if you’ll be parking in the lot down the street.
Date of stay: September 2021
Trip type: Travelled as a couple
Thank Tata823
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 August 2021

The room wan't so clean because I found bad insects inner and the bathroom was very old style. The portable air conditioning is a good solution but produce very noise. The structure was old, full of spider in the garden which wasn't tidy. A good point was the staff, very kind with me and my not perfect english. The breakfast was normal.
Finally, a good solution so save money and stay in front of lake, but if you can use another hotel.

Date of stay: August 2021
Review collected in partnership with this hotel
1  Thank Marco-SonoEsigente
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 August 2021

Very pleasant hotel, staff services are remarkable. Everyone tried their best to make our vacation unforgettable, True love is not only the moto but true goal. We will come again .
Breakfast was excellent, it was a spread of delicatessen every morning fresh and tasty.

Date of stay: July 2021
Trip type: Travelled with friends
Thank ritamT1387MD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manuel Berger, Inhaber at Hotel Beau Sejour Lucerne, responded to this reviewResponded 8 August 2021

Dear Ritam

Thank you very much for your flattering review. We very much appreciate it. We are very happy to have had you as our guest and we are glad that you enjoyed your stay so much. Our staff is our biggest value and it is nice to read that you felt the "true love" of our employees. Thank you as well for the comment about our fresh and tasty breakfast.
We would be happy to welcome you again in Lucerne.

best regards
Manuel Berger and staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2021

We stayed at Beau Sejour for one night and enjoyed a lot.

The location is perfect, however parking for the car was a bit difficult. The hotel is nice and cosy and the staff friendly. We also had a dinner in the hotel and the food was great, but the service a bit on the slow side.

All in all: nice place and good value for the money

Date of stay: April 2021
Review collected in partnership with this hotel
Thank MiBe2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 April 2021

We stayed for two nights in July 2019. The hotel is well situated, with bus transport to the train station and center within 30m of the hotel. The staff was friendly and helpful, and were always available when we had a question.

The hotel itself is lovely; it retained the grandness of a classic hotel with quirky modern décor touches. We stayed in room 22, which was spacious and bright with a balcony overlooking the park and lake. The bed was exceptionally comfortable, and to our pleasant surprise, there was a standalone air conditioner in the room, which helped with both street noise and humidity.

Breakfast was delicious with a wide selection of yoghurt, breads, cheese, sausages, and fruit, as well as scrambled and boiled eggs. Seating is available inside the dining room or on the lovely veranda, overlooking the lake.

We have nothing but praise for the hotel and will definitely stay here again if travels bring us back to Lucerne.

Date of stay: May 2020
1  Thank Marilynpm73
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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