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Reviews (381)
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All reviewschapel bridgegreat locationfree mini bartrain stationold townpillow menuquiet streetpremium roomnice hotelcoffee machinecity taxstay at this hotel againthe staff was friendly and helpfulminute walkfree bus passrecommend this hotelthe air conditioning
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104 - 109 of 381 reviews
Reviewed 27 November 2017

The purpose of our visit to Lucerne was the Piano Festival held in KKL thus we put the emphasis, when ordering the hotel, to it's location which is indeed optimal. But the stay proved that the hotel has to offer the guest much beyond it's location. It is remarkably professional, friendly and co-operative staff members aho are doing their jobs not "by the book" but with a lot of personal attention and motivation to give best serve. This indeed makes a big difference and provides the guest with an enjoyable and most satisfactory stay.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank VickySchlachet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this reviewResponded 28 November 2017

It was a pleasure reading your review. It is fantastic to read that you had a great time in Lucerne and enjoyed your stay . We take great pride in our typical welcoming AMERON-atmosphere and I am really happy to see that you liked it. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

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Reviewed 27 November 2017 via mobile

The best hotel I ever been, such a nice place, great location, close to everything bus, train, and the most nice people that work there ,
Very clean, very good food, the room is very good. Free mini bar of course

Stayed: November 2017, travelled with friends
Thank Rotem Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this reviewResponded 28 November 2017

Thank you very much for your compliments and recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. Yes, we agree - the location is the ideal starting point for your excursions and sightseeings in Lucerne and its surroundings. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

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Reviewed 25 November 2017 via mobile

Great hotel - in beautiful place of Luzern - only minutes walk to beautiful scenery’s of Luzern - hotel staff friendly and rooms great food was very nice - walking distance to many things to do around Luzern

Stayed: October 2017, travelled as a couple
Thank stanley031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this reviewResponded 28 November 2017

Thank you very much for rating our comfort and service . Hope to have the pleasure of welcoming you back – Sincerely yours, Jessica Ternes and Team

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Reviewed 22 November 2017 via mobile

Very nice hotel with spacious rooms. Tidy throughout. Reception staff very helpful to our queries gave us free passes for public transport that we used till we stayed. The hotel is very near to the rail and bus stations. Chapel bridge, needle dam, Jesuit church, museum and so many places you can just reach walking. Excellent breakfast is served here. If I visit lucerne again this is the place I want to stay...

Stayed: November 2017, travelled as a couple
Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this reviewResponded 28 November 2017

It was a pleasure reading your review. It is fantastic to read that you had a great time in Lucerne and enjoyed your stay . We take great pride in our typical welcoming AMERON-atmosphere and I am really happy to see that you liked it. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

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Reviewed 18 November 2017 via mobile

This is a perfect place to stay in Lucerne! The location is perfect...close to everything....train and bus station, Altstadt (old city), tons of attractions. Our room was more than adequate. Highly recommend :-)

Stayed: October 2017, travelled with friends
1  Thank Rachel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this reviewResponded 28 November 2017

It was a pleasure reading your review. It is fantastic to read that you had a great time in Lucerne and enjoyed your stay . We take great pride in our typical welcoming AMERON-atmosphere and I am really happy to see that you liked it. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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