We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“worst hotel we've ever stayed at”
Review of Hotel Mr. Pickwick

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel Mr. Pickwick
Ranked #28 of 68 Hotels in Lucerne
Certificate of Excellence
Jupiter, Florida
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“worst hotel we've ever stayed at”
Reviewed 3 March 2012

This place was a joke for a hotel. We were so uncomfortable. The beds were terrible. Staff was rude. We asked for another towel. The inhospitable woman grouchily shouted, "I already gaaaave you a towel." We didn't realize that 2 towels for a family of 4 is the standard. We were kept up past 1 am by the noise from the bar. It was hot, and since there was no A/C, we had to have the window open. The shared bathroom accommodation was disgusting. What a ripoff at 250 CHF per night. If I could rate this with large negative numbers I would.

Room Tip: tourist trap
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jeff j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

287 reviews from our community

Traveller rating
    87
    142
    37
    10
    11
See reviews for
59
111
31
21
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
kolkata
Level 4 Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 February 2012

This hotel was a very different experience.It was very casual with no phone in the room.If you are not staying here then surly hang around at their Pub.The location of the hotel is the best.Also the view from the rooms.Its is just opposite the train station and the beautiful flower bridge just accross is an excellent view from the balcony.Its a fun place overall.I wouldnt suggest to stay with kids.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shikhz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level 4 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 January 2012

My husband and I stayed at Hotel Mr. Pickwick at the end of our trip to Switzerland this summer. I would never have dreamed that we could afford such a great location, with a balcony view of Chapel Bridge, but Mr. Pickwick made it happen. My only regret is that we didn't spring for the private bathroom...the micro hall baths are not comfortable to say the least, but our room was great. I even forgot a piece of clothing in Zurich and had it shipped to Pickwick, but it didn't arrive before we checked out and I thought it was lost forever. The staff shipped it to my home in the US, without charge. Summary: Perfect location, great staff, comfortable room, unforgettable experience.

Room Tip: Rooms with balconies have amazing views of the river and bridge, but will be noisy at night with res...
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carrie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level 6 Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 December 2011

I was just thinking about my great stay at Lucerne and relised I didnt leave a review for this great Hotel,
It is a short and easy walk from the train station even with luggage, and easy to find, checked in at the bar, the staff were friendly and check in was quick, the room was small but enough for sleeping in and was very clean and the bathroom was quite large and modern it had a lovey balcony that had one of the best veiws of Lucerne over the chapel bridge with the mountains in the backgroud Beutifull both day and night. and overlooking the main night area can be a bit noisy but was fairly quite by 12pm bring ear plugs if you need, we didnt.. and the sunday markets set up right outside the door plenty of fresh produce and other wares to buy, great little market.
we had one meal downstairs at the pub it was a bit pricey but everything is in Lucerne but the meal was execellent and very large.
there is a starbucks next door and plenty of shopping around you,:-)
the town itelf is easy to navigate and easy to find the main attrations. The loin of Lucerne was beutifull. Actually the whole town was beutifull and the people were the friendliest we came across in the 7 countrys we visited and seem to be able to speak most laungues. it also felt lovely and safe walking around both day and night. so overall great area to stay....

Room Tip: A room at the front of the hotel with a balcony Beutifull view and good for peole watching
See more room tips
  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank belinda1203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kuala lumpur
Level 6 Contributor
93 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 10 November 2011

We stayed for 3 nights and it is just a skip away from the train station. We got a room that is facing the Chapel Bridge and the view in the day or night was just great. It was interesting to stay in a hotel that does not have a proper reception. You actually checked in at the pub counter. Luckily we did that in the late morning. Can't imagine if you have to do that at night when there are so many people. Room is a bit small but for the price and location, can't complain. We expected it to be noisy at night but surprising, we only heard drunk singing one of the nights...but we were so tired that it did not bothered us at all. Free wifi is a plus but no breakfast. There is a supermarket at the train station that opens till 10 pm. On Sat mornings, the market is smacked right at the entrance so at dawn, you can hear them setting up their stalls. Small TV in room that has CNN. Other than that, get used to watching movies in German language which we did....with Raiders of the Lost Ark. Service is a little lacking....they did not replace our towels one night and the other, they forgot the shower gel. But we just had to go down to the pub and let the waiter know, and he got it sent to our rooms very quickly. Again, if you are choosing this hotel for its service, then you will be disappointed. But if it is for the location and price...then it provides that.

Room Tip: Ask for a room facing the Bridge.
See more room tips
  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank klgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lucerne hotels
0.0 km away
Hotel des Alpes
Hotel des Alpes
#9 of 68 in Lucerne
967 reviews
0.1 km away
Boutique Hotel weisses Kreuz- Adults only
0.2 km away
Ameron Hotel Flora Luzern
Ameron Hotel Flora Luzern
#11 of 68 in Lucerne
146 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Hotel des Balances
Hotel des Balances
#5 of 68 in Lucerne
1,068 reviews
0.2 km away
Hotel Krone Luzern
Hotel Krone Luzern
#17 of 68 in Lucerne
468 reviews
0.1 km away
Hotel Magic
Hotel Magic
#43 of 68 in Lucerne
171 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Mr. Pickwick? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Mr. Pickwick

Property: Hotel Mr. Pickwick
Address: Rathausquai 6, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#5 Best Value Hotel in Lucerne
#17 Business Hotel in Lucerne
Price range (per night): $214 - $343
Number of rooms: 17
Official Description (provided by the hotel):
The Hotel Pickwick is a popular tourist hotel and "Swiss lodge" approx. 600 Yards from the railway station. Located directly on the banks of the river Reuss, in the heart of the historical old town of Lucerne, the hotel commands a superd view of the world famous wooden "Kapell bridge". Very well maintained simple rooms with en-suite shower and WC, flat-screen TV, room-safe, tea & coffee making facilities, hairdryer, and free WIFI. Most rooms have a small balcony overlooking the river. Every room is a "room with a view"!Breakfast is not included but we recommend a nearby restaurant (only a few steps away) that offers a great breakfast buffet.Parking: due to our location in the historical old town we recommend that you use the parking garage at the train stations (600 yards away). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Hotel Mr. Pickwick reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Mr Pickwick
Mr Pickwick Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing