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Reviews (446)
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Reviewed 25 November 2012

I booked this and then afterwards read some of the reviews which made me wonder what I had done! I have no idea where some of these negative reviewers stayed but it cannot have been in the same place as I did. The hotel is budget, yes. The rooms are fairly small. Yes. But the place is clean, characterful, with really friendly staff and so central you could not find a more convenient spot. The breakfast is fresh and plentiful with unlimited juices, coffee etc.Wi-fi worked well for me and isn't the limited service one reviewer said. Little additions such as a glass in the room so you can have water and a shelf above the sink would be good.

The fact it is still very much like a jail so is a bit weird in a way ... did these people not get that from the name? But at least that sets it apart from the me-too type accommodation found most places. There is no lift so that is worth bearing in mind and no tv etc in the room. But to make that a reason to say not good for families is a bit odd ... you are in Switzerland by a beautiful lake why would you want a huge room with a tv? My son would love it.

Anyway, this is a characterful budget hotel with what you would expect and the price is unbeatable for Luzern. Ignore the negative reviews.

Room Tip: Themed rooms are available for the doubles I think.
  • Stayed: November 2012, travelled solo
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1  Thank DP P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2012 via mobile

Prison cells are coverted to rooms so you can expect them to be tiny. Bathrooms are equally tiny. The room are bare minimum, you can consider this hotel for a night or two, not for long. Breakfast is available every morning which was decent. No lifts inside the hotel so do not get heavy luggages. Wifi is available only in the lobby.
During the later part of the night, it became noisy. Probaby, the hotel guests were partying downstairs.
Besides, towels provided are pretty small. Carry your own.
Convenient location. Close to restaurants and the Old Town.
Average reception service.

  • Stayed: November 2012
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Thank KBora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2012

It really was a jail :) indeed an opportunity to get the feeling of staying in one...
Great location in the center. Not expensive. Value for money when staying in expensive Switzerland for sure...
Room is small and very basic. Did not enjoy the breakfast.
Should they put a little effort in design for tourist, the place will be very unique.
No one really wants to spend his holiday in a prison cell, especially if for more than one night.
Design and decoration should be more gentle and tourist oriented while keeping some "jail motives" like the window.
Wall under the window full of shoe steps, probably one of many who tried to look out the window or close it. Why don't they just put a nice ledder so hotel guests don't step on the wall?
No wifi at reception. Receptionist ok.

  • Stayed: August 2012, travelled solo
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Thank Shurki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2012

This hotel is really cool! I found it completely by accident at 2AM looking for anywhere that I could find a bed. When I went to my room and realized the place was an old prison I was very happy - such a cool, unique experience. It's no luxury hotel, but if your looking for a cool unique place I highly recommend it - it's very cheap! . To top it off, the hotel is right in the middle of old town - it's a great deal.

  • Stayed: July 2012, travelled with friends
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Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2012

Great location, convenient to walk to all locations in the historical district. Room was adequate only to sleep in, and uncomfortable to do anything else. Our stay was only for the historical experience. Beds were "OK". Check-in was at 3:00 PM, and staff were not flexible to any earlier check-in time, but did allow us to store luggage in a small closet with other waiting guests - no guarantee of security of luggage. We drove a rental car and had to pay for parking, no parking next to hotel at all. The Swiss are diligent in giving parking tickets, even on the weekends, and we got one, even though a local resident told us that police don't check parking on weekends. . . wrong! Room was very spartan and very similar to bunking/lodging in a military ship's quarters. We had a room with 4 "racks" /single beds stacked double high. Very few electrical outlets with the bathroom as the only wall plug -maybe one at the front entrance? No night lamps. So everyone must go to sleep at the same time, or leave the main light on. Other than some hooks to hang clothes, towels, etc at the entrance, there was no other furniture. Bathroom was a grey boxed enclosure in the room, and shower would flood if water was turned-on full, had to use low water pressure not to flood the little bathroom. Climbing the stairs was not an issue for us, but note: NO ELEVATOR, you must climb stairs to get to your room. Quarters were very tight. If comfort is an issue for you, then stay at another hotel. We stayed over a weekend day, Sunday. So also note, that there is a night club attached to the hotel, and I imagine noise to be an issue on "party nights".

Room Tip: Great location, convenient to walk to all locations in the historical district. Room was adequate only to sleep in, and uncomfortable to do anything else. Our stay was only for the historical experience. Beds were "OK". Check-in was at 3:00 PM, and staff were not flexible to any earlier check-in time, but did allow us to store luggage in a small closet with other waiting guests - no guarantee of security of luggage. We drove a rental car and had to pay for parking, no parking next to hotel at all. The Swiss are diligent in giving parking tickets, even on the weekends, and we got one, even though a local resident told us that police don't check parking on weekends. . . wrong! Room was very spartan and very similar to bunking/lodging in a military ship's quarters. We had a room with 4 "racks" /single beds stacked double high. Very few electrical outlets with the bathroom as the only wall plug -maybe one at the front entrance? No night lamps. So everyone must go to sleep at the same time, or leave the main light on. Other than some hooks to hang clothes, towels, etc at the entrance, there was no other furniture. Bathroom was a grey boxed enclosure in the room, and shower would flood if water was turned-on full, had to use low water pressure not to flood the little bathroom. Climbing the stairs was not an issue for us, but note: NO ELEVATOR, you must climb stairs to get to your room. Quarters were very tight. If comfort is an issue for you, then stay at another hotel. We stayed over a weekend day, Sunday. So also note, that there is a night club attached to the hotel, and I imagine noise to be an issue on "party nights".
  • Stayed: October 2012, travelled with family
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Thank Douglas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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