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“Beef or pork ?”

Sporthotel Victoria
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Sporthotel Victoria
Ranked #18 of 21 Hotels in Gstaad
Reviewed 15 December 2017 via mobile

We were a group of 9 friends, in a big table and we ordered many different things. I ordered that day's menu, for CHF 19.90. It was written "BEEF Papillotte" with mashed potatoes and vegetables. When the plate came, I saw that it was a mix of pork (beacon) and beef. So it clearly wasn't mentionned on the menu. I asked the waiter if it was possible to change it or to do something. The waiter answered me : " You can still eat the potatoes and the vegetables" and went away.

We were shocked by the answer the the poor service quality. We will never go there again.

Stayed: December 2017, travelled with friends
Thank Ziano G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 73 reviews

Reviewed 8 September 2017 via mobile

3 stars hotel in Gstaad.
Central position near the training station and the promenade
Gentle and multilingual staff
Clean room

Rates exagerated for the services
Rooms really essential
Poor breakfast

By the way, not so clear the indications for the parking. We overpaid it with some issues also with the change euro / francs (not so fair).

Stayed: September 2017, travelled with family
Thank Sofia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017 via mobile

Warm friendly staff, low key hotel ideally situated in centre of Town, our top floor room 35 had great views of the town Breakfast ok but nothing more, enjoyed the pizza in the restaurant but it's not a foodie establishment.

Stayed: September 2017, travelled as a couple
Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2017

Just to mention the location of the hotel was fantastic and i didnt stay at the hotel so cant really say anything about it.
Went to the pizzeria with our family though. Had two children with us and ordered 4 large pizzas coming up to something like a hundred euros. Ordered a couple of extra plates because the children wouldnt eat a whole pizza obviously but were told the plates would cost 5 euros extra each which i found absurd. I would like to mention that they did state it in the menu but found it a bit weird that we have to pay extra for empty plates when we are already paying a hundred euros for the pizzas. Felt very weird and unjust on principle.

Stayed: May 2017, travelled with family
2  Thank SheRy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2017 via mobile

We stayed in this beautiful hotel for 3 nights and absolutely loved it! We wish we could've stayed longer. Hotel is located in the main street of this beautiful village, a couple of minutes from train station, supermarket and all shops are right there.
Coffee shop/bakery was right outside hotel. Fabienne at reception was so lovely and helpful. Our room was impeccable and had a dream view of the mountains. We had to pinch ourselves we were waking up to that every morning. Breakfast was delicious and had a great variety of options. Absolutely recommended. We can't wait to go back!

Stayed: May 2017, travelled as a couple
Thank carmen7Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sporthotel Victoria

Address: Promenade 72, Gstaad, Saanen 3780, Switzerland
Region: Switzerland > Canton of Bern > Saanen > Gstaad
Hotel Style:
Ranked #18 of 21 Hotels in Gstaad
Price Range: $311 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sporthotel Victoria 3*
Number of rooms: 34
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Also Known As:
Sporthotel Victoria Gstaad

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