We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Hotels.com
US$248
View deal
Official Website
US$225
View deal
Trip.com
US$248
US$215
View deal
SAVE US$33
Free cancellation until 30/04/21
Expedia.comUS$248
PricelineUS$248
Booking.comUS$248
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (954)
Filter reviews
956 results
Traveller rating
460
352
104
29
11
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
460
352
104
29
11
Show reviews that mention
All reviews guest relations globus tour nice hotel free mini bar short walk to the lake enjoyed our stay very pleasant stay free wifi monte san salvatore nice breakfast large room lugano center view of the lake outdoor pool breakfast buffet train station barilotto
Selected filters
Filter
Updating list...
2 - 7 of 956 reviews
Reviewed 29 January 2021

very good service. also in covid times everything very safe. very good food. it was all Perfect.
Breakfast with a very large selection. Also the bar was open for a few hours every day.
will return anytime in this Hotel.

Date of stay: January 2021
Trip type: Travelled on business
Review collected in partnership with this hotel
2  Thank 166benic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Paix, Servizi per gli ospiti/front office at Hotel de la Paix, responded to this reviewResponded 1 February 2021

Dear 166benic,

Thank you so much for the great review and for the best score; we are glad to read that you really enjoyed your stay with us and that the Hotel services and Staff fullfilled all of your expectations.

We are looking forward to welcoming you again during your next visit to Lugano and in the meantime we send you our best regards.

Miriam
Guest Relations Mgr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2020 via mobile

Excellent hotel, good rooms, fantastic front desk and support staff.. friendly, helpful, well informed about everything local. Great breakfast, great location with convenience of a car park... everything is 10 mins walking distance.. Will definitely come back again. Highly recommended.

Date of stay: September 2020
Trip type: Travelled solo
Thank wysder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Paix, Servizi per gli ospiti/front office at Hotel de la Paix, responded to this reviewResponded 14 October 2020

Dear Wyader,

we thank you very much for your review and for the great score.

It is our pleasure to read that the friendly Staff's attitude and the perfect location allowed you to enjoy your stay with us.
Great to know as well that the rich breakfast buffet and the quality met your expectations.

We hope to welcoming you again really soon and in the meanwhile we send you our best regards from sunny Switzerland!

best regards,

Miriam
Guest relations Mgr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2020 via mobile

Very good location, big car park area, well organized staff, Especially thanks to mrs miriam, guests relation manager, to find a better solution for my needs, next time I will definitely stay in that hotel

Date of stay: September 2020
Trip type: Travelled solo
Thank Serefyazici
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Paix, Servizi per gli ospiti/front office at Hotel de la Paix, responded to this reviewResponded 8 October 2020

Dear Seref,

Thank you very much for choosing Hotel De La Paix for your stays in Lugano and posting this detailed and nice review on TripAdvisor!
We are delighted to read that you found our location convenient and appreciated all our services.
It will be a pleasure to be at your service again soon!
Warmest regards,

Guest relations mgr
Miriam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2020

The reception was very friendly - and to our surprise included Chinese besides German and English (although I admit it is kind of sad that we do not speak Italian). Staff really helped us on all our queries, which made it a very pleasant stay.
The breakfast buffet was good and had a good selection - especially considering the stupid Covid regulations. Service was also very attentive during the busy morning hours.
There is plenty of parking space, including Tesla charging :-). The hotel is not even 5 minutes from the lake by foot, which makes it a perfect spot. To get to the old town, it is a pleasant stroll along the lake, past the art museum.
The rooms are very clean and well maintained. Free beverages were appreciated, too.
The extra attention at the end of our stay: We still had our welcome drink vouchers - and the bar keeper made us a delicious smoothie in the morning :-).
We enjoyed our three days there.

Date of stay: September 2020
Review collected in partnership with this hotel
1  Thank mux_ch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Paix, Servizi per gli ospiti/front office at Hotel de la Paix, responded to this reviewResponded 8 October 2020

Dear mux_ch,

Thank you so much for the great review and for the best score; we are glad to read that you really enjoyed your stay with us and that the Hotel services and Staff fullfilled all of your expectations.

We are looking forward to welcoming you again during your next visit to Lugano and in the meantime we send you our best regards.

Miriam
Guest Relations Mgr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2020

The hotel is very well located, near train station and walking distance to the lake and downtown centre, for those who love a walk along the lake.

The staff is super friendly and helpful, they are like a big family, always trying to please every little request. Lovely people!

I stayed with my two teenagers and they have a fun time in the outdoor pool.

The hotel is very clean and the buffet breakfast has many options, for all tastes.

Conclusion: I highly recommend it!

Date of stay: September 2020
    • Location
    • Sleep Quality
    • Service
Thank TravelerYCC150171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel De La Paix, Servizi per gli ospiti/front office at Hotel de la Paix, responded to this reviewResponded 24 September 2020

Dear TravelerYCC150171,

we thank you very much for sharing your feedback with the other travellers and we are glad to read that your stay with us exceeded all of your expectations.
We are glad to read good notes in regards of our staff, or rich buffet breakfast and that the convenient Hotel's location, few steps from the lakeside promenade and well connected with the public transportation, made you easy to discover the sorrounding area and that our quite rooms allowed you to enjoy a good nights' sleep.
We will be pleased to welcoming you again really soon and we send you our best regards from Lugano.

Miriam
Guest Relations mgr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews