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“Excellent Hotel for Business”

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Hotel Continental Lausanne
Ranked #13 of 46 Hotels in Lausanne
Reviewed 8 May 2017

This hotel could not be in a more practical place if you are arriving by train. It is opposite the main station entrance and also has a metro station entrance meters away.

I stayed here for 5 nights for business in the area. Unlike many things in Lausanne, I found this hotel to be appropriately priced and the level of service was high. There are several other hotels in Switzerland belonging to the small chain that runs it (and indeed, another sister hotel in Lausanne only minutes away down the hill towards the lake). This one seems aimed at business people and thus is suited me. Here are the main positive points that you may wish to consider when choosing it

1) Rooms are modern and clean. The bathrooms are also spotless and the shower pressure adequate.

2) The rooms on the 4th floor have a good view of the mountains and even a little bit of the lake.

3) The air conditioning in my room was efficient.

4) There is an excellent, professional fitness club in the same building and you will have free access to it.

5) There is a Pain Quotidien on the ground floor offering reasonably healthy freshly made food and decent coffee. It closes early (1900) like most things in Lausanne.

6) There is a Starbucks 10 meters from the front door.

7) I didn't try breakfast in the hotel but another guest with whom I spoke was positive in her assessment

8) The staff were very helpful and friendly - mostly young and very professional. These two attributes are not always not found together.

9) I enjoyed my stay because of the proximity to so many aspects of Lausanne - St Francois for shops, Ouchy for the lake and so on.

All in all a very nice hotel for business. I will use it whenever I can.

Room Tip: 4th Floor quiet and good view
See more room tips
  • Stayed: May 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank FrequentTraveller921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannis G, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 20 May 2017

Dear Guest,
I cannot find the words in order to thank you for your so positive and “detailed” feedback following your recent stay in our Hotel!
I could only wish to have the pleasure to meet you next time you intend to come to Lausanne and stay again in our Hotel!
Please contact me personally and in the meantime accept my best regards
Yannis Gerassimidis - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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21 - 25 of 520 reviews

Reviewed 5 May 2017 via mobile

Switzerland is expensive - VERY expensive - so the price we paid for two nights in the Continental was very reasonable at around £90/night.

The location is ideal - right across the road from the main train station, but we were a little surprised that the gym and Le Pain Quotidien mentioned on the hotel's website were actually separate businesses and didn't appear to have any link with the hotel at all!

Check in was slow with only one receptionist handling (admittedly courteously) a long queue of guests. We never saw more than one member of staff on duty at any time!

Our bedroom was OK, although it smelled a little of stale sweat. There were also some worrying streaks of what looked like human discharges of some kind on the walls and mirrors. Overall standards of cleaning weren't great. The bathroom was tiny - certainly not room for two people trying to get ready at once!

The Continental could be lovely but it's desperately in need of better housekeeping and a little love!

Oh, and don't have the breakfast at Le Pain Quotidien unless you plan to take out a second mortgage! £50 for two coffees, orange juice, cheese and bread is expensive even by Swiss standards!!

Stayed: May 2017, travelled as a couple
Thank lexy1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannis G, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 20 May 2017

Dear Guest,
Thank you very much for your feedback in TripAdvisor, following your recent stay in our Hotel.
As you have mentioned, you could obtain a very low rate for your room during the Weekend instead of £ 200 per night! Rate, which is normal for a four stars Hotel.
Concerning the Fitness, please note that is a well-known entity in our country and free of charge for our guests who have a direct access! As for the “Pain Quotidien”, is part of the Hotel and under my responsibility!
Your remarks concerning the streaks help us and we thank you for mentioning them.
As for the rates of the brunch, please note that they are normal and depending on the quality which is important too.
Please accept my best regards
Yannis Gerassimidis - Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2017 via mobile

A few days before my stay, the Hotel's GM dropped me an email wishing me a pleasant stay and don't hesitate to contact him if there's any feedback. "One of those" standard, auto-generated electronic direct mail was my response when I read it.

I checked in after a few days of receiving the eDM. I was unhappy and troubled with my room for certain reasons. So I dropped the GM an email on the first night.

After the second night, he moved me into another room which solved the problem. Conclusion: He meant what he promised in the eDM. He kept his organization's commitment to their customers.

Moving on, a bit about the hotel. The location is perfect in terms of transportation. You have sheltered access to Lausanne's metro and regional/inter-city train station. There's McDonald's, Subway, a supermarket and restaurants. I think it is perfect. As for the hotel staff, they are generally friendly and helpful. There's a female staff (don't know her name) that I bump into every night from 9pm to 11pm since I checked in and she has been consistently cheerful and helpful. On a cold night just arriving from Paris after a long journey, it was nice to meet a cheerful and helpful staff.

I would come again.

Stayed: April 2017, travelled as a couple
Thank Smarties_SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannis G, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 20 May 2017

Dear Sir,
Thank you so much for the time you have spent and your positive feedback in TripAdvisor.
It was nice to have the exchange of your mails during your stay in our Hotel and your suggestions!
Suggestions, which help us to improve our services.
Hope to have the pleasure to welcome you back soon and in the meantime please accept my best regards

Yannis Gerassimidis – Gen. Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2017

I stayed in Hotel Continental for more than one month. It's just opposite to Lausanne gare (rail station).Staffs were extremely helpful. I used to seek for their help whenever I receive any official letter in French; and they happily translated them in to English.

  • Stayed: September 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank TapasChakraborty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannis G, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 20 March 2017

Dear Guest,
Thank you very much for your so positive feedback following your recent stay in our Hotel. Feed-back, which helps us to try to improve our services continuously.
Hope to have the pleasure to welcome you back soon at the Continental Hotel in Lausanne or in one of our Hotels in Zürich and Basel (ST. Gotthard and Euler or City-Inn)
With my best regards
Yannis Gerassimidis – Gen. Manager

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Reviewed 13 March 2017

The location right opposite the main train and metro stations is fantastic. Reception personnel exceptionally friendly and helpful. The room was rather small, but clean and functional, with little extras. Liked the soap / showergel in the big dispensers.
Little let-downs were that the room was quite hot and the wifi quite slow.
However, I felt comfortable enough and will again book in the Continental when for business in Lausanne.

  • Stayed: March 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank margap1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannis G, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 20 March 2017

Dear Guest,
We are so thankful for your very positive feedback following your stay at the Continental Hotel Lau-sanne a few days ago. Your remarks will help us to avoid such problems in the future. It will be a pleasure for me to welcome you personally back soon and show you a different type in between our 116 rooms (small, wide and or Business) corresponding to your needs and wishes.
In the meantime, please accept my best regards
Yannis Gerassimidis, Gen. Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Continental Lausanne

Address: place de la Gare 2, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Lausanne
#8 Business Hotel in Lausanne
#10 Luxury Hotel in Lausanne
Price Range: $168 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Continental Lausanne 4*
Number of rooms: 116
Official Description (provided by the hotel):
The Hotel Continental welcomes you in the center of the French speaking part of Switzerland and only few minutes from the beautiful Lac Leman. 116 Spacious rooms offer state of the art comfort finished off with free WIFI in the entire hotel, as well as a free bottle of mineral water upon arrival. NEW ! Free and direct access to the new space of Fitness The hotel's Cafe-restaurant "Le pain Quotidien" is a offering light dishes. Since May 2014 enjoy five brand new meeting rooms, equipped with modern projection technology and designed by an experienced hotel interior designer. Welcome to the center of French speaking Switzerland. Welcome to your 4 star Hotel Continental. ... more   less 
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Also Known As:
Continental Swiss q Lausanne

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