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All reviews modern hotel city centre corner room family loft ceiling to floor windows underground parking free bikes tram stop public transport an iron letzigrund stadium co op room service is very pleasant stay comfortable beds air conditioning amazing hotel
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Reviewed 3 August 2022

We traveled with another couple and booked two rooms at the Placid. A few months before travelling we talked with the Placid about delaying our arrival date by one night. We called the hotel and the person we talked to confirmed the date change with us. We have confirmation of the Placid's receipt of the date change in writing and confirmation of staying at the hotel for three nights. We have sent the Placid copies of all the documentation in writing multiple times, but they continue to charge us a "no-show" for the original first night that we changed and that they confirmed. We have disputed this with American Express and repeatedly shown documentation that the Placid confirmed we would delay our arrival by one night and they had changed our reservation - but, yet, they won't remove our "no-show" charge. Poor accounting, plus a hotel with no air conditioning and windows that don't stay open = no repeat business from us. Buyer beware.

Date of stay: April 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank 527mbjohnson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Placid Hotel, Guest Services / Front Office at Placid Hotel Design & Lifestyle Zurich, responded to this reviewResponded 4 August 2022

Dear 527mbjohnson
The fact that you forgot to cancel your reservation is not the hotel's fault.
You may well know that hotels are not allowed to cancel reservations in Expedia directly.
Upon your departure on the earlier stay, you were informed to cancel your Expedia reservation.
Since you failed to do so, this is not our fault.
Have a great day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2022 via mobile

No AC in rooms, it was 37 and hard to sleep at night
No Fans either
Bathroom is open to the beds, so if we go with kids or friends, they have to leave the room for others to shower
Breakfast is good and Staff is very friendly and helpful, spoke English
Close to tram

Date of stay: July 2022
Trip type: Travelled with family
Thank Bk2019june
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Placid Hotel, Gästeservice/Empfang at Placid Hotel Design & Lifestyle Zurich, responded to this reviewResponded 26 July 2022

Dear Bk2019june
Thank you for your review.
The Placid Hotel Zurich is an eco-feindly building thus with no ac.
We are doing our part for the climate.
Fans can be provided upon request. We would installed a shower curtain for privacy if it was requested.
Thank you for your positive feedback in regards to the breakfast and the friendly staff.
We hope to have the pleasure of welcoming you again in the future.
Best regards

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Reviewed 21 July 2022 via mobile

Although the hotel was quirky my low review has to do with a disputed charge that has been placed on our charge card. The hotel charged us for a night that was canceled this was confirmed through email and phone call on the cancelled reservation , ( we stayed at the hotel just on a different night than was originally planned. PLEASE BE WARNED

Date of stay: April 2022
Trip type: Travelled with family
1  Thank W4541CBcarolt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Placid Hotel, Guest Services / Front Office at Placid Hotel Design & Lifestyle Zurich, responded to this reviewResponded 23 July 2022

Dear W4541CBcarolt
Your review is uncalled for and is unfair.
You made your a reservation in Expedia and never cancelled it.
We are not allowed to cancel your reservation.
And thus we charged the first night, as per your reservation, for your no-show.

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Reviewed 19 July 2022 via mobile

Aesthetically pleasing, quirky hotel - good service, tasty breakfast in good surroundings and nice touches. Would definitely stay again. Short tram ride to city.
Lovely comfortable beds with fantastic views - big picture windows. Showers don’t all have curtains so share with someone you’re not shy with!

Date of stay: July 2022
Trip type: Travelled as a couple
Thank Katrina I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Placid Hotel, Guest Services / Front Office at Placid Hotel Design & Lifestyle Zurich, responded to this reviewResponded 23 July 2022

Dear Kathrina I

Thank you for your great review!
The sleek modern architecture is quirky in its own unique way.
It heartwarming to know that you had a very memorable stay whilst enjoying the facilities and views.
It would give us great pleasure in having you again as a guest and hopefully real soon!

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Reviewed 15 July 2022 via mobile

We spent 6 days at the hotel. At first when we got there, we thought it was quite far off but little did we realize that we were 2 mins from the tram stop. The location was truly Placid!We used the tram throughout our stay. Super stuff! One this is that it was t

The rooms were quite nice although lacking in air conditioning ( suppose it’s more suited to winter), lovely views of the city as were on the 11th floor.

As for for service , the staff exceeded our expectations. Super friendly and extremely helpful. A special mention to Mr Kishor Singh, a true hotelier with excellent PR skills. Thanks for all the tips. If we ever return we will stay at the hotel.

Date of stay: July 2022
Trip type: Travelled with family
1  Thank mothas1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Placid Hotel, Guest Services / Front Office at Placid Hotel Design & Lifestyle Zurich, responded to this reviewResponded 23 July 2022

Dear mothas1
Thank you for your fantastic review!
Warms our hearts to know that you had a memorable stay with us.
The Placid Hotel Zurich is an eco-friendly building and thus the lack of air-conditioning.
But we are equpped with an air-coolling system that derives cool and warm air.
A great big thank you for your positive feedback on the staff! You made their day and especially Kish Singh.
It would give us great pleasure in welcoming you again and real soon!

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