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Baur au Lac
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All reviewsrolls roycegrand dameleading hotels of the worldconcierge staffgrand hotelfive star hotelclassic hotelroom servicejunior suiteswiss hospitalityfamous bahnhofstrasselake viewfantastic hotelpillow menuthe location is perfectfavorite hotellovely room
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Reviewed 7 November 2012

Recently, guess some years ago, I saw the Baur au Lac mentioned as one of the best hotels of the world. Could´nt agree more.Got into Zurich after hours driving from Germany and arrived after midnight. Had no reservation for my plans had flunked. Checked in with the normal Swiss courtesy and they gave me a fantastic double room. The hotel is close to the Banhof Strasse, in the center of Zurich and, as the name says. on the brink of the Zugerzee.I made my comments before on Lausasse and on Switzerland. At 11 pm you won´nt find a single personon the streets. In the other bank, crossing the bridge, Zurich has an effort of nightlife, on the old part of the town. If I should recomend a place to stay (it´s expensive...) I woulkd point out the Baur au Lac. Has an excellent restaurant with a lake view and the food is super.
From one to 10 : 10 to the BAL.

Room Tip: I quoted the swimming pool as poor for frankly I did´nt see any. Plan you trip to enjoy Zurich and "environs" by day. At night well, stay at the hotel and eat their wonderful food.
  • Stayed: January 2012, travelled on business
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1  Thank Sergio99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded 8 November 2012

Dear Sergio99

Thank you very much for taking the time to share your „Baur au Lac“ experience on TripAdvisor.
We are delighted to read that you have spontaneously decided to stay with us and have had such a great time in Zurich. Your kind comments about the service, room and our central location are very much appreciated.

It would be a great pleasure to welcoming you in the near future.

Yours sincerely,

The Baur au Lac Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2012

Baur au Lac Zürich is an extraordinary hotel in city center, at the end of the prestigious Bahnhofstrasse.
Service is excellent, location is perfect, and this is truly a deluxe hotel with everything you can expect from this category in Switzerland.
Breakfast buffet at “Pavillon” is just perfect! Very large choice and delicious food.
With my best recommendation. I will stay here next time visiting Zürich.

  • Stayed: September 2012, travelled on business
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1  Thank yamatthey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded 24 September 2012

Dear yamatthey,

Thank you very much for your wonderful and kind words you have posted on tripadvisor.

We are delighted to read that you enjoyed your time spent at the Baur au Lac. Especially your comments about the excellent service and the delicious breakfast at the restaurant Pavillon make us very proud.

It would be a great pleasure for us to welcome you back in the near future.

Yours sincerely,

The Baur au Lac Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2012

We were thrilled with the wonderful wedding reception for our daughter and her husband - August 2012 at the gorgeous Baur Au Lac.

All of our guests from Canada, USA, Switzerland and Dubai were incredibly impressed with this beautiful hotel.

Thank you so much for the outstanding service that you provided to our family during the planning, as well as the actual day of the wedding reception at Baur Au Lac. Every guest said that it was the most beautiful wedding reception they had ever attended.

The Baur Au Lac is a breath-taking setting. The hotel itself is stunning and from the moment we arrived everything was superb! The accomodation was beautiful and to be honest I have never experienced such a beautiful hotel suite.

Our guests were thrilled with the elegant champagne cocktail hour in the garden. As well, the beautiful banquet room, delicious cuisine and the impeccable service were wonderful.

Manuela, I sincerely hope we cross paths again at the hotel. It was a pleasure meeting you and we sincerely appreciated the superb service you provided. We greatly appreciated your prompt answers to our emails from North America. The Baur Au Lac is very lucky to have you on their staff.

In closing, on behalf of our entire family, thank you for making the wedding day so special. Without a doubt the memories created at Baur Au Lac will last a lifetime!

All the best,

Susan (Canada)

Room Tip: Simply contact the hotel and ask for their assistance. They are very knowledgable and provide excellent guidance.
  • Stayed: August 2012, travelled as a couple
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1  Thank SusanP283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded 14 September 2012

Dear Susan P

Thank you very much for taking the time to write such an outstanding and excellent review about the Baur au Lac on tripadvisor.

We are so glad that you thoroughly enjoyed your stay with us and that the Baur au Lac contributed in making the wedding reception of your daughter an unforgettable one! Your comments about our staff and about the impeccable service make us very proud. It is with great pleasure that we share your delightful comments with our entire team; especially with Manuela. We are absolutely sure it will make their day.

Once again thank you very much for sharing your experience.

We would be delighted to welcome you back in the near future.

The Baur au Lac Management

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Reviewed 9 September 2012

I have 2 go to Europe several times a year for work and find the Zurich airport absolutely the easiest one to arrive to from America. Once I arrive there I go straight to the Baur Au Lac Hotel in Zurich. There are in reality many other hotels to go to in Zurich which are lesser in price. But for me the Baur Au Lac is the place 2 go . It is minutes away from the main shopping street, minutes away from the Train station and a very short walk to the old town. The Baur au lac was just recently renovated and the rooms are lovely and comfortable and for me very quiet.
It is elegantly run, the service is meticulous. The restaurant in the Pavillion , which also was recently renovated, has the most beautiful atompshere which overlooks their gardens and the buffet for breakfast is great, from their selection of cheeses, to their muesli and nova lux.this is surely one of the best run hotels and most elegant in the world. Though a little pricey compared to
New York city or London it really isn't. Don't hesitate to go if you go to Zurich.

Room Tip: Ask for a room facing the canal it tends to be very quiet there.
  • Stayed: April 2012, travelled on business
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1  Thank ThinkingTwice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded 11 September 2012

Dear ThinkingTwice

Thank you very much for taking the time to share your thoughts about the Baur au Lac on tripadvisor.

We are delighted to read that you enjoy staying with us. Your comments about our newly renovated rooms and our restaurant Pavillon are much appreciated. Rest assured that we will share your kind words with our entire team.

It would be a great pleasure to welcome you back in the near future.

Yours sincerely,

The Baur au Lac Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2012

This is the second time i stayed at this fantastic hotel.

The rooms are very tastefully decorated and very comfortable, but what is incredible is the service and the courtesy of the staff.

Almost every member calls you by name even on the first meeting!! AMAZING!

Location is superb ofcourse though not may rooms have a great view!

definitely the first choice for a hotel for business and pleasure stay in Zurich!!

Room Tip: All rooms are great you cant go wrong!!
  • Stayed: August 2012, travelled on business
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1  Thank Ajit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded 13 August 2012

Dear ajitbubber

Thank you very much for posting your review on tripadvisor.

We are delighted to read that you like the decoration of our rooms and the location of the hotel. Especially your comments about our staff make us very proud. Please rest assured that your email will be distributed to our team. It will definitely brighten their day!

It would be a great pleasure to welcome you back in the near future.

Yours sincerely,

The Baur au Lac Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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