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Reviewed 3 August 2022 via mobile

super sweet small Boutiquehotel in the city center. Directly behind the main station.
It’s the perfect point to start tours and discover Zurich.
Rooms are larger than in other city hotels.
The breakfast is very Good.
The staff is super helpful and friendly. The hotel has self checkin and checkout which is very comfortable for travelers. I totally recommend this place

Room tip: Use self check in
Date of stay: July 2022
Trip type: Travelled solo
1  Thank Nicole P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 July 2022 via mobile

It’s ok I suppose - the location was very good for us as we needed to be beside the train station. The breakfast included was great and adequate. The rooms were authentic which we liked. We were not a fan of the self check in service when there was staff on site to do it ( people sitting in the corner on a laptop) just comes across as impersonal and rude. There is no air conditioning in the rooms which is very strange for a hotel that is located in a city that gets high temperatures in summer. Overall not bad more 2 star than 3.

Date of stay: July 2022
Trip type: Travelled with family
1  Thank Meath88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 June 2022 via mobile

The hotel was super close to the Zurich train station. There are tram services to the old town and there a few restaurants within reach. The area is quiet but relatively safe and the breakfast was good. Interior was a bit dated but it was relatively clean.

Date of stay: June 2022
Trip type: Travelled as a couple
3  Thank Vasan V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 29 May 2022

Our misadventure began with the Desk Manager impatiently gesturing that he was too busy to help us, or the unfortunate couple he had directed to a digital checkin kiosk. The room was ghastly. Drab, old, worn- dim lights and room paint cast a greenish glow. It looked worse than any of the pictures we saw online. The manager refused us another room. Prospective guests should be aware that there are old and new sections of the hotel building. Our room faced an alley, just around the corner from a graffiti ridden street just past the Erotic Shop several doors down. Because we booked six months before our trip we were unable to get a refund, as one has to cancel 3 days in advance.
Guest beware. Don't check in without seeing this place, and don't expect a courteous reception.
At the tail end of a fabulous European vacation we refused to compromise our experience by staying in this place and we moved on to another hotel- without any refund.

Room tip: Another hotel.
Date of stay: May 2022
    • Location
    • Rooms
    • Service
1  Thank Aggiegirl69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ute Sauter, Other at Hotel Montana Zurich, responded to this reviewResponded 8 June 2022

Dear C5195MCsydneyb,
thank you very much for taking the time to share your experience with us and fellow travellers.
I am very sorry that the interiour of our rooms did not meet your expectations. We do try to have all of our rooms reflected in the pictures that are online. indeed there are rooms that are furnished with antique furniture and more modern, business style rooms.
Standard bookings can be canceled until 6pm on the arrival date. In case you have booked with a third party, they may have their own cancellation policies which we as a hotel unfortunately have no influence to.
We are very happy that you have enjoyed your general trip through Europe and hopefully also in beautiful Switzerland and are sorry that we could not contribute more to this joy.
Best regards
Ute Sauter
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2020

I have the best stay in Zurich. The hotel is located near the Zurich Main Station just few minutes walk from there. The Check in was fast and staff are very courteous. The room was big I stayed in the 5th Floor, I like the bathroom and the nice bed/pillow is soft. Breakfast was really great. Check Out was fast too. Overall I had a great stay at Hotel Montana Zurich I'll definitely stay again.

Date of stay: December 2019
    • Rooms
    • Service
3  Thank zanderventure
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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