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Reviewed 10 June 2018

Very small room size.. not even close to pictures shown.. not enough room to stretch or unpack.. not recommended for family.. very close to tram station and very friendly staff... breakfast was ok....

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
Thank naviniift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adél V, Leiter Front Office at ibis budget Zurich City West, responded to this reviewResponded 16 June 2018

Thank you very much for having taken the time to comment your stay with us. I am sorry however to hear that our hotel has not entirely met your expectations. Our objective is really to be able to offer an affordable accommodation option in Zürich which explains as well why our rooms are of a limited size. Thank you however for your compliments about our team. I am glad to hear that they have participated in making your stay with us pleasant!
Yours sincerely,
S. Janet
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018 via mobile

In an expensive city like Zurich, ibis budget do help tourists save a bit of money which can be spent on other attractions. Personally i feel the hotel is acceptable. Though not near the main station, that frequent bus 4 near the hotel helps a lot to bring us to the main station. Room size is good. At least enough space to lay out 2 luggage. Will highly recommend the hotel to provide floor mat. It's quite dangerous to walk out of the bathroom with your legs wet, and thereafter make the whole room a booby trap with ur wet foot markings. Besides that, overall an enjoyable stay

Stayed: June 2018, travelled as a couple
Thank Ivan 泉
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adél V, Leiter Front Office at ibis budget Zurich City West, responded to this reviewResponded 10 June 2018

Dear Ivan, thank you very much for your review following your stay at the ibis budget Zürich City West. With regards to the shower, the floor is actually equipped with an anti slippery flooring to avoid any trouble. As you rightly mention, we have the tram 4 at the doorstep of the hotel which can take our guests to the city center within less than 15 minutes.
Thank you once again for your review and see you soon,
S. Janet
General Manager

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Reviewed 22 May 2018

The check in process was good, but the gentleman in the evening shift was bit hot tempered, not very polite. The staff at the reception in the morning shift were very professional. It is bit confusing to find this hotel, because there is another ibis on the other side of this hotel.

  • Stayed: April 2018, travelled with family
    • Value
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Thank irfanmirza5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adél V, Leiter Front Office at ibis budget Zurich City West, responded to this reviewResponded 24 May 2018

Good morning and thank you for your review. Thank you as well for having shared your impressions about our team although I am sorry to read that on the evening of your check in, the service provided was not to the level of your expectations. I will address the point with the person in order to avoid any future occurrence. Allow me to present you my apologies for this.
I hope you will nonetheless give us the opportunity to welcome you once again at the ibis Budget Zürich City West.
Yours sincerely,
S. Janet
General Manager

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Reviewed 21 May 2018

I had a very good stay with ibis Budget Zurich City West. We booked a triple room and it is a bit of a squeeze for 3 people because of our luggages, but we managed it well. The room was very clean. Front desk staff were very friendly and helpful at all times. Loads of international channels on the TV. If you are not close to the person you are travelling with, maybe book separate rooms because the shower door does not give much privacy. The only thing I wish is that there were electrical sockets next to the bed!

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank maleemonster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adél V, Leiter Front Office at ibis budget Zurich City West, responded to this reviewResponded 24 May 2018

Thank you so much for this 5 out of 5! It's good to hear that you had a pleasant stay with us. I will pass on your compliments to our entire team.
See you soon in Zürich,
S. Janet
General Manager

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Reviewed 20 May 2018

Checked out today,thankfully 1 night stay only!!
Small room, high placed toilet seat ''to jump on'' to use, a good 20cm your feet hanging seated on!!
Poor elevator function, small window in room, dirty floor, had to mop it with towel.
Good connection with the tram 4 to the city center. Fair breakfast. No plugs at the bedside.
Proportionally, price-wise the sq. mete-rage with the room gives a good 4*/5* room price at a central 4*/5* hotel.
Never again for me. Before you pay, ask at the reception to see the room live first and make your choice live!!!!!

Room Tip: See the room live first before you pay.
  • Stayed: May 2018, travelled on business
    • Value
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    • Service
Thank stefmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adél V, Leiter Front Office at ibis budget Zurich City West, responded to this reviewResponded 24 May 2018

Thank you very much for having taken the time to share your impressions here although I am deeply sorry to read that the standards of the ibis Budget was not up to your expectations. This is important for us to receive this type of feedback as well and I am grateful that you took the time to share that with us. Our objective is really to offer an affordable price for staying in Zürich and as you can see from the various guest feedbacks, our guests tend to appreciate our value for price paid.
I hope this did not prevent you from spending a pleasant time in Zürich.
Yours sincerely,
S. Janet
General Manager

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