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“Awful customer service”

Restaurant Pieterman
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Ranked #25 of 37 Restaurants in Volendam
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Restaurant details
Dining options: Reservations
Description: Restaurant Pieterman is located at the marina of Volendam. On our spacious terrace, overlooking the boats, you can enjoy a variety of drinks and snacks. Inside, 200 guests can dine in an atmospheric and cosy environment. Restaurant Pieterman is a night out where you don't miss anything!
Reviewed 19 April 2017

Go to this restaurant if you want to be made to feel like an inconvenience for eating or drinking with them.
Limited (no) choice of food, especially if you are in a group.
Overheard another table ordering Steak, didn't get option of how it should be cooked, told by the waitress "if you order steak you get it as Medium"
Many better places to eat in the harbour area where the staff may actually be please to see and serve you.
Oh, and the food wasn't good either.

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Thank Nozz74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (133)
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2 - 6 of 133 reviews

Reviewed 18 April 2017 via mobile

Went with our rugby tour pre booked for 20 adults and 15 children got no choice one of our guest was vegetarian which they never even asked or checked we had a breaded chicken and chips which was no better than a Witherspoons and then wanted 600 euros the staff was rude and very abrupt and unhelpful when being told one of us was vegetarian they just gave him an extra portion of chips in all this place is overpriced and a complete rip off

Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2017

More than 25 delicious dishes to choose from, varying from typical Dutch to other well known European recipes. Very friendly staff and an excellent ambience. All you can eat, really excellent value. All complimented by a great dessert and coffee selection.

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Thank DenRon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2016

From the initial impression this (along with a lot of others in Holland) feels like its a bit stuck in a time warp. The menu is very limited but unexciting, Spare ribs and chips, Wiener schnitzel and chips , everything and chips...and extra chips even if you said no chips for. Oh and you get a very small side of salad if you ask. So I asked for 2 !!! Most dishes seem deep fried and the smell of the fat cookers overpowers the restaurant. So many staff (never seen so many !!) but all of them seem so busy that there is no element of comfortable relaxed service.
The food was edible but it wasn't a 2016 restaurant experience more of a 1988 !

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Thank regulartraveller2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2016 via mobile

There was a fair amount of people, dishes looked bountiful and our own share was plenty enough (they brought a complimentary portion of mixed salad and a double portion of fries with our two dishes). Desserts looked good enough although I didn't have chance to taste them. The quality was good but I wouldn't say special, I guess the price matches more the place than the food. Service was just ok.

Thank xiaomayte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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