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“Great typical local food”
Review of De Ballentent

De Ballentent
Ranked #53 of 1,212 Restaurants in Rotterdam
Certificate of Excellence
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
A TripAdvisor Member
81
Reviewed 18 September 2017 via mobile

Food was wonderful, really special. Service was the worst. We don't know how or if we offended the server but her behaviour was reprehensible. We enjoyed the food and said so. She responded to several requests for water with giving us water in dirty glasses. So obvious. And left before giving us the bill, leaving us uncomfortable and rudely dealt with by the rest of the staff. We had lunch there earlier with no problems. So, you don't like non-Dutch customers? Tourists? People who eat gluten free (I had specified that in my reservation email)? People who don't drink beer? Gluten free means no beer. Good establishments have good, caring, tolerant staff. Once the owner went home, this place became a bad place to be. We were so looking forward to this dinner. Ruined our experience.

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17 - 21 of 398 reviews

Reviewed 18 September 2017

The service left an extremely sour taste in the mouth. Very unfortunate as the food was quite nice.

The service was terrible. Many of our requests were simply ignored (such as asking for drinks or asking for the bill) and the staff needed to be asked multiple times. We were rudely handled, and one of the water glasses that was brought to us was obviously a previously used glass, and smelled strongly of beer.

We had the mussels with fries, and Captain's dinner (a sort of bean, potato, mushroom and bacon arrangement). Both were very nice tasting and were an ample serving. Although the mussels were gritty, they were tasty and fresh.

The atmosphere was nice enough until dealing with the staff. Very disappointing; a regretful experience.

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Thank Lucas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile

We here for world champs triathlon from New Zealand. Excellent value for money , two wines, 2 sparking waters , two full main meals 36 euro. Huge meals. Great views. Awesome customer service.

Thank milnefamily71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017

Went to eat with group of 7 to try the best "bal gehakt" . Disappointing. One of the plates came with a human hair in the food. The bal gehakt on bread comes on 2 slices of very poor quality white bread. The famous 'uitsmijters' were to dry..
and luckily we checked the bill, because turned out almost double due to mistakes. 5 meals to many and drinks we didn't have..

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Thank Jacob98765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2017

This restaurant is situated in The Port of Rotterdam, not far from The Euromast Tower and a park. Prices are low and you can have a great lunch just for 4 EU.

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Thank I_RomanWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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