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“Almost 'great'”

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NH Atlantic Den Haag
Ranked #14 of 68 Hotels in The Hague
Certificate of Excellence
GreenLeadersBronze level
Reviewed 9 July 2017

Checkin is the worst I've had in any hotel in 40+ years. Problem is with hotel's system - not personnel. Room was really very very well furnished, clean, etc. The hotel is only 2 minutes from the brach where you will find some very good 'beach tents' serving quite good food and reasonable prices. But bad for the hotel because it's own resturant only gets good business when the weather is foul!

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank scc728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Creemers, General Manager at NH Atlantic Den Haag, responded to this reviewResponded 8 August 2017

Dear Mr, Ms, scc728,

Thank you very much for sharing your experiences on this review!
Your opinion is of great value for us. We are sorry to hear that you experienced some difficulties by check-in and we will take care of your feedback with the to the Front Office department. We hope to welcome you once again in hotel hotel.

Kind Regards,
Team NH Atlantic Den Haag

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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12 - 16 of 1,196 reviews

Reviewed 7 July 2017 via mobile

Nice hotel directly located at the beach. Its a bit dated but well maintained. Rooms are ok, prices are a bit high. Staff are professional and friendly. The beach has many beachclubs. The hague is close and reachable by bus. Great hotel for a holiday at the beach.

Stayed: July 2017, travelled as a couple
Thank Kristopher v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Creemers, General Manager at NH Atlantic Den Haag, responded to this reviewResponded 8 August 2017

Dear Mr. Kristopher V,

Thank you very much for your time to share your experiences concerning your stay in our hotel. Your opinion is of great value to us. We are sorry to hear that you are not really satisfied with the price quality. We hope you enjoyed your stay. We will take care of your feedback . We hope to welcome you again in our hotel.

Kind Regards,
Team NH Atlantic Den Haag

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2017

We have relatives in the area and have stayed at this hotel many times in the last 10 years - our most recent visit however was disappointing

We arrived late in the evening after a delayed flight and had some hassle checking in as 'the hotel system shows only a deposit as you booked on expedia'. We also gave my husbands NH loyalty details (and they remarked how many times he had stayed) yet we weren't given the normal room upgrade - despite the hotel being very quiet for the 3 days we were there

Instead we had a ground floor room with a view over the car park situated above a staff area with constantly clattering and noise (room 26). It is honestly the worst hotel room I have had in a long time and far below the level of those we have had at the Atlantic previously.

The rooms are big enough and clean is a little tired and dated but little things were overlooked such as replenishing toiletries each day (and its a bit inconvenient to have to ask reception to arrange for some to be bought to your room when its 4am and you have an early check out).

All in all this is an ok hotel - there aren't many others in the area which means there is no competition to keep it on its toes.

One final plea to management - please either sort some ventilation for or close the toilets in reception, everytime you walk back into the hotel you are met with the foul stench of other peoples ablutions - its really not pleasant !

Room Tip: Ask for a high floor room
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  • Stayed: June 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jane V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Creemers, General Manager at NH Atlantic Den Haag, responded to this reviewResponded 8 August 2017

Dear Ms. Jane V,

Thank you very much for sharing your feedback concerning your stay in our hotel. Your opinion is very important for us to improve the services to our guest wishes. We are sorry to hear that this stay didn't met your expectations this time and that your not received the services you expected. For that we will offer our sincere apologies. We will take your feedback concerning the restrooms and the noise in consideration to solve this matter. Yet we hope to welcome you again in Kijkduin.

Kind Regards,
Team NH Atlantic Den Haag

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Reviewed 22 June 2017

A good clean hotel. Not the greatest of locations but useful for businesses in the area. (a little slow to check in if there is more than 3 people) Checking in process was a very strict process with little variation i.e. personalized.

Room Tip: You will need a car to get around the area
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  • Stayed: June 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Philip L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Creemers, General Manager at NH Atlantic Den Haag, responded to this reviewResponded 5 August 2017

Dear Mr. Philip L,

Thank you very much for sharing your feedback on Tripadvisor. Your opinion is of great value for us. We are sorry to hear that the service and check-in process did not met your expecations. We will take your feedback to the Front Office department and offer our sincere apologies to you.

Kind Regards,
Team NH Atlantic Den Haag

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Reviewed 20 June 2017

We stayed two nights at the Alantic Hotel in Kijkduin in May 2017. This was our second stay at this hotel and we truly enjoyed it. We had a beautiful room with a lovely view of the North Sea. We were able to watch the people enjoying the beach and the kite surfers. The weather was great and we had our friends over for drinks. My only disappointment was that we were not permitted to have our friends visit us in our room which was large enoug to entertain people. Overall a wonderful experience.

  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank 293heleneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Creemers, General Manager at NH Atlantic Den Haag, responded to this reviewResponded 12 July 2017

Dear 293heleneb,

Thank you very much for sharing your feedback on Tripadvisor.
Your opinion is very imporant for us. We are pleased to hear that you visited our hotel for the second time and that you had a wonferful stay. Our apologies for the misunderstanding concerning the visit of your friends. We hope to welcome you back in Kijkduin.

Kind Regards,
Team NH Atlantic Den Haag

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about NH Atlantic Den Haag

Address: Deltaplein 200, 2554 EJ, The Hague, The Netherlands
Phone Number:
Region: The Netherlands > South Holland Province > The Hague
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in The Hague
#11 Luxury Hotel in The Hague
#11 Green Hotel in The Hague
Price Range: $121 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Atlantic Den Haag 4*
Number of rooms: 152
Official Description (provided by the hotel):
Nestled in the expansive rural dunes of Kijkduin, NH Atlantic Den Haag provides guests with a unique blend of coastal charm and luxury. ... more   less 
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Also Known As:
Nh Atlantic Den Haag Hotel The Hague

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