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“Beautiful hotel, great staff”

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Pand Hotel Small Luxury Hotel
Ranked #9 of 97 Hotels in Bruges
Certificate of Excellence
Reviewed 10 December 2017

Booked an overnight to visit the Christmas Markets in Bruges. The location was excellent and on a quiet street off a main road (not that anywhere is terribly noisy in this city, mind you). In keeping with the theme of the Markets, the entrance was adorned with two beautifully decorated, large Christmas trees. Once inside, the hotel is very cosy and comfortable. Nice reading room downstairs with more trees. The room was an upgrade for a nominal on-site fee that I'm glad I took. Such nice staff at check in and throughout.

The only SLIGHT issue was that you could hear noise in the hallway very clearly. I was in a junior suite (301) and had little issue as it has it's own stairway and no other rooms on my immediate hall, but you could hear housekeeping come to the storage closet. Again, really not much of an issue, but a heavier door may be useful.

Would HAPPILY return.

Room Tip: Room 103 was great. very spacious and quirky. Loved it.
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  • Stayed: December 2017, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 December 2017

Friendly welcoming staff on reception, always on hand to assist, in particular front desk staff and breakfast waiter always smiling, polite and welcoming. Room was comfy and cosy, lovely bed and bathroom although slightly small. Good view from window, great location.elegant and delicious breakfast with extra touches like champagne.

Stayed: December 2017, travelled as a couple
Thank Mt3167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2017

Just a short walk from the town centre and close to the canal this hotel is in a fantastic location. From the minute we arrived the service was excellent, with friendly and efficient staff. The rooms were well fitted and maintained, the bathroom was on the small side. I would have liked to have had tee making facilities available.
The breakfast service was excellent,

Stayed: November 2017, travelled as a couple
1  Thank Gill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017 via mobile

We stayed at this small hotel for a long weekend. It’s perfectly located in the centre, yet very quiet. The service is excellent, and our room was delightful (Junior Suite). The champagne breakfast was very tasty and decent value at €19, if you eat everything on offer - which was a lot.

Stayed: December 2017, travelled as a couple
2  Thank James Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017

This is a beautiful place to stay in the heart of Bruges - the staff are so friendly and cannot do enough to make your stay the best it can be. Everyone is attentive, efficient and nothing is too much trouble. Even afternoon tea is special in that there are extras served along with the tea, such as chocolate mousse, biscuits etc. The breakfast they serve in their beautifully decorated dining room is nothing short than amazing.....it’s been a long time since I have enjoyed it so much. You will not start your day hungry that’s for sure and there is so much to choose from: bread, freshly baked pastries, cooked to order breakfasts and even a glass of champagne is on offer and it is all served at the table (none of this under a hot lamp, help yourself to a greasy egg and dried out bacon so often seen in hotels!) There is a lift and the rooms are gorgeously appointed, even the standard ones although we were upgraded to a junior suite, which was even more delightful. We will definitely return as the cost of staying isn’t too bad - Spring 2018 is in the plan!

Room Tip: There are only 26 rooms and all are good - the standard one facing the front is beautiful.
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Stayed: November 2017, travelled with family
1  Thank y4jax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pandhotel, General Manager at Pand Hotel Small Luxury Hotel, responded to this reviewResponded 6 December 2017

Dear Guest,
Many thanks for taking the time to send us this fantastic review. I'm so happy to read that you had a good stay with us and that you appreciated the friendliness of the staff. Your precious review will be shared with all of them !
We are very much looking forward to welcome you back in spring !
In the meantime we all wish you a Merry Christmas.
Warm regards,
Katelijne Haelters

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pand Hotel Small Luxury Hotel

Address: Pandreitje 16 | Flanders, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
#5 Luxury Hotel in Bruges
#6 Romantic Hotel in Bruges
#16 Business Hotel in Bruges
Price Range: $241 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pand Hotel Small Luxury Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
The Pand Hotel Small Luxury Hotel, is a Leading Boutique Hotel, awarded by the Tatler Guide as 1 of the 101 best in the world. It is situated in an 18th C. carriage house and is beautifully decorated with antiques, objets d'art and stunning fabrics of Ralph Lauren. The 26 rooms offer all the comfort and have luxurious bathrooms. Full breakfast with waiter-service and Champagne is served in the breakfast room, where eggs are freshly prepared on granny's stove. ... more   less 
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Also Known As:
Pand Hotel Small Luxury
Pandhotel

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