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Reviews (1,370)
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All reviewsjunior suiteglass of champagnechampagne breakfastcharming roomeggs cookedfour poster bedjacuzzi bathfree walking tourchocolate moussebreakfast roomquiet streetsmall barperfect locationlounge areawonderful hotelsitting roomturn down service
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Reviewed 9 December 2017

Friendly welcoming staff on reception, always on hand to assist, in particular front desk staff and breakfast waiter always smiling, polite and welcoming. Room was comfy and cosy, lovely bed and bathroom although slightly small. Good view from window, great location.elegant and delicious breakfast with extra touches like champagne.

Stayed: December 2017, travelled as a couple
Thank Mt3167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2017

Just a short walk from the town centre and close to the canal this hotel is in a fantastic location. From the minute we arrived the service was excellent, with friendly and efficient staff. The rooms were well fitted and maintained, the bathroom was on the small side. I would have liked to have had tee making facilities available.
The breakfast service was excellent,

Stayed: November 2017, travelled as a couple
1  Thank Gill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017 via mobile

We stayed at this small hotel for a long weekend. It’s perfectly located in the centre, yet very quiet. The service is excellent, and our room was delightful (Junior Suite). The champagne breakfast was very tasty and decent value at €19, if you eat everything on offer - which was a lot.

Stayed: December 2017, travelled as a couple
2  Thank James Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017

This is a beautiful place to stay in the heart of Bruges - the staff are so friendly and cannot do enough to make your stay the best it can be. Everyone is attentive, efficient and nothing is too much trouble. Even afternoon tea is special in that there are extras served along with the tea, such as chocolate mousse, biscuits etc. The breakfast they serve in their beautifully decorated dining room is nothing short than amazing.....it’s been a long time since I have enjoyed it so much. You will not start your day hungry that’s for sure and there is so much to choose from: bread, freshly baked pastries, cooked to order breakfasts and even a glass of champagne is on offer and it is all served at the table (none of this under a hot lamp, help yourself to a greasy egg and dried out bacon so often seen in hotels!) There is a lift and the rooms are gorgeously appointed, even the standard ones although we were upgraded to a junior suite, which was even more delightful. We will definitely return as the cost of staying isn’t too bad - Spring 2018 is in the plan!

Room Tip: There are only 26 rooms and all are good - the standard one facing the front is beautiful.
Stayed: November 2017, travelled with family
1  Thank y4jax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pandhotel, General Manager at Pand Hotel Small Luxury Hotel, responded to this reviewResponded 6 December 2017

Dear Guest,
Many thanks for taking the time to send us this fantastic review. I'm so happy to read that you had a good stay with us and that you appreciated the friendliness of the staff. Your precious review will be shared with all of them !
We are very much looking forward to welcome you back in spring !
In the meantime we all wish you a Merry Christmas.
Warm regards,
Katelijne Haelters

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2017

My friend and I have just come back to the UK having spent a short break in Bruges and what a gem of a place this is to stay! It's charming, full of character, staff can't do enough for you, quaint, central location.......... Breakfast is fantastic and of course the added extra touch of a glass of champagne to start the day. Our bathroom was small but that didn't matter because it had everything you could ask for. No matter what you required, the staff provided it for you. Thank you to all at the Pand Hotel for making our stay so welcoming and enjoyable - it really was a delight and we will definitely be back should we visit Bruges again (which I think is very likely as its a beautiful place).

  • Stayed: November 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank SharonTelford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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