My wife and I have recenly spent 4 very pleasant days in Brugge, but we were both most surprised to find that the room safe was not attached in any way to anything, and could be removed very easily. We were therefore not prepared to even leave our passports in the safe, never mind any euros or valuables.
I raised concern about this with the hotel receptionist, and was told not to worry as it is very heavy, and that no one would want to walk around the hotel with a safe under their arm. Unfortunately she overlooked the point that every hotel guest walks around the hotel and out through the front door with a suitcase all day and every day. What an easy way to take a room safe away!
I also asked whether the insures for Martins Hotel Group were aware of this matter, but no one could give me an answer about this, and I would advise anyone who may be thinking of staying at this hotel to first of all check that such an omission has been rectitied.
It is considered that it was most unfortunate that we experienced such an incident as this, as the rest of the hotel facilities were most acceptable.More
- Free Wifi