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Floris Karos Hotel
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Reviews (1,235)
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All reviewsswimming poolplay area for childrensmall gymminute walkscrambled eggs and baconfree upgradecommunal areastea and coffee facilitiesmain roadcold meatscroissantsfamily roombreakfast stafflovely hotelcontinental breakfastnice sizetown centre
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17 - 22 of 1,235 reviews
Reviewed 8 January 2018

We wanted a family room at a reasonable rate and the Floris was ideal. It was only a 10 minute walk from the centre and had a pool for the children. Breakfast was included. There is limited hotel parking, but there is a public car park within a 5 minute walk.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank Malcolm P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Guest Relations Manager at Floris Karos Hotel, responded to this reviewResponded 19 January 2018

Dear Malcolm P,
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a pleasant one!
We look forward to welcome you back to the hotel in the future.
Warm Regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017 via mobile

We booked for 4 nights over the Christmas break. Our first room had a broken shower head, but we were quickly moved once we informed reception. The tv in the room has English channels which is a bonus and much appreciated. The pool is a lovely size and although we didn’t use it the small gym had modern equipment. There is a play area for children and I saw one child playing computer games so suits all ages.

Breakfast is adequate and plentiful but a busy area.

The hotel is close to Bruges and I guess about 5 minutes to the beginning of town.

The staff here are friendly and I would recommend this hotel to anyone visiting Bruges.

One small niggle is the heating you control by valves on the radiAtors and this made it difficult to control. We found having the towel rail on in the bathroom was plenty. You will never be cold here that’s for sure.

Stayed: December 2017, travelled as a couple
Thank Deb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Guest Relations Manager at Floris Karos Hotel, responded to this reviewResponded 29 December 2017

Dear Deb B,
Thanks for your comment.
We are pleased to note that your stay at Floris Karos Hotel has lived up to your expectations.
However, we will do our best to grow and improve our service day after day and for that we thank you once again for your feedback. Your opinion is extremely important for the continuous improvement of our work.
We look forward to welcoming you again on your next visit to Bruges in the hope of making you even more satisfied with the quality of our services.
Warm Regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2017 via mobile

We chose this hotel for a visit to Bruges and couldn't be more pleased..
Yes, it's a bit dated, yes, there's only a basic breakfast, and yes, no tea of coffee making facilities in the room, but, we went down to reception and they were more than happy to supply us with a kettle (being frequent travellers we always carry supplies)
We had more than enough to eat at breakfast, and we had a dip in the pool, which soothed our aching legs,after a walk around town, what more could you want from a mini-break hotel.
Informative, friendly staff and a car parking space for our little sports car means we will definitely be back..

Stayed: December 2017, travelled as a couple
1  Thank marktull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Guest Relations Manager at Floris Karos Hotel, responded to this reviewResponded 29 December 2017

Dear marktull,
Thank you for the wonderful review! We truly appreciate your words and your trust in us.
I am very happy to hear that our employees and service met your needs and expectations.
Looking forward to welcome you back in the near future.
Warm Regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2017 via mobile

The website of this hotel is very deceiving. It shows pictures of a small part of the hotel that’s been refurbished. The rest is very run down. Not a 3 star standard although the charge 3 star prices.

Stayed: December 2017, travelled with family
1  Thank anawilliamson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Guest Relations Manager at Floris Karos Hotel, responded to this reviewResponded 29 December 2017

Dear anawilliamson,
Thank you for taking the time to share your feedback.
I was very disappointed to read of your experience during your stay.
Your comment has been analyzed and be assured that we will take steps to improve the quality of our service in the future.
For us it is very important to satisfy our customers and always try to improve the quality of the product we offer to provide the comfort you deserve.
We take this opportunity to invite you to visit us again, hoping to exceed your expectations and receive a new and more positive feedback.
Warm Regards,
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2017 via mobile

We had a lovely time as a family with dog in this hotel. It’s a short walk from central Bruges. Dog and Toddler both made very welcome throughout the hotel and there’s a great play area for the kids. Breakfast also really good, and there are nice lounge areas to enjoy a coffee / evening drink.

The rooms let it down a bit though - tired decor and bathroom very basic. But this is reflected in the price, so if you’re looking for affordability with convenience, it’s a good choice.

Stayed: December 2017, travelled with family
Thank Renee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christelle D, Guest Relations Manager at Floris Karos Hotel, responded to this reviewResponded 21 December 2017

Dear Renee H,
Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay.
We will gladly welcome you again on your next visit to Bruges.
Warm Regards,
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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