Booked through booking.com as said free breakfast in advert. Apparently this was only for certain rooms but you only found this out when you have booked!!! We could not cancel without incurring a cancellation fee. I have all the evidence of this scam and will investigate how I can report booking.com to the office of fair trading or the European equivalent. They seem to have very dodgy practices and their free cancellation offers are also false. On arrival were told by hotel that they keep telling booking.com to rectify the mistake. Even booking.com admitted their error but only offered us a measly 15 euros for the inconvenience caused. Anyway hotel room was great, very clean, roomy and a great bathroom. Laurien on reception was lovely. Alas cannot say what breakfast was like as could not afford it.
- Official Description (provided by the hotel):
- Modern yet cosy, family run - In historic city centre, 5 min walk from the Market Square and all main sights. ... more less
- Reservation Options:
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- Also Known As:
- Flanders Hotel Bruges