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Traveller rating
2,234
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414
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56
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Reviewed 18 February 2017 via mobile

We got a good deal for the 4 of us (2adults, twin 3yr olds) mon-fri in their half term. The food was fantastic and all inclusive made life easy. Almost all the staff were top rate. The shuttle service to town (1.5km) was popular which meant for a few waits for the queues. The outside pool was just too cold for my kids - toted as 9°C but only the brave few went in. The indoor one was 27° but felt way colder, managed maybe 10mins total but kids liked warm shower and sauna. One outside pool closed. Park was small. Pond was full of fish. Villa was massive and decent kitchen and parking (neither needed for us). Nice area. Nice local beaches. Just a shame about pool temps but food and staff great.

Date of stay: February 2017
Trip type: Travelled with family
1  Thank gwynny78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rui R, Gerente de recepção at Eden Resort, responded to this reviewResponded 25 February 2017

Dear Guest,

Thank you for taking the time to share your feedback on Trip advisor.
We are glad that you enjoyed some aspects of your stay and we shall continue to focus on improving the quality of the service provided taking in consideration all valid reviews.
We hope we have an opportunity to welcome you back.

Kind regards
Guest Relations Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2017 via mobile

The resort is beautiful the flats are a good size the staff are so nice too Very friendly and helpful flats could do with a bit more info such as how to use the cooker air con kitchen could do with some more utensils maybe a starter pack coffee tea milk sugar the shop is a bit expensive and not a lot of stuff in it breakfast was nice I will definitely go back again

Date of stay: February 2017
Trip type: Travelled with family
3  Thank 589lorrainel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rui R, Gerente de recepção at Eden Resort, responded to this reviewResponded 25 February 2017

Dear Guest

Thank you for taking the time to share your feedback on TripAdvisor.
We are most pleased to know that you enjoyed the time spent visiting our resort.
We are looking forward to welcome you back soon.

Kind regards
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2017 via mobile

Beautifully arranged villas and apartments about 20 minutes walk from Albufeira in a quiet area surrounded by countryside. Staff are friendly and helpful, our apartment was spotless and spacious. Food was varied and tasty. We went all inclusive and were very impressed. Just the place to have a relaxing break. Only disadvantage was the noisy bar area as only one is open in February- plastic seats, chilly and echoey. Everything else was great.

Date of stay: February 2017
Trip type: Travelled as a couple
1  Thank Sarah A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rui R, Gerente de recepção at Eden Resort, responded to this reviewResponded 17 February 2017

Dear Guest,

Thank you for taking the time to share your feedback on Trip advisor.
We are glad that you enjoyed some aspects of your stay and we shall continue to focus on improving the quality of the service provided taking in consideration all valid reviews.
We hope we have an opportunity to welcome you back.

Kind regards
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2017 via mobile

We were a group of 3 women and booked a 3 bed villa. We arrived in the afternoon had a quick checkin by lovely staff. Our villa was just across from the main building.

The villas are beautiful, very spacious and clean. There is a big outdoor pool but we did not use it as it was March and still a bit chilly.

All the staff were good to deal with.

We chose the all inclusive option and we were glad we did as the food was lovely. There was not a huge selection but what they had was delicious.
The annoying thing was snacktime when they had a little table in the bar with a server who gave small amounts of food so you'd have to go back up which is a little embarassing as the table was directly under the tv.

The drink selection was good and included cocktails mmm

We were only here for 3 nights. As said in many reviews there was no hot water so you had to work yourself up to having a shower :-) I have read recently they are carrying out works to fix this. If they did I would happily return with my family.

Albufeira old town is a gentle 15 minute walk away downhill and only €10 taxi back up.

Date of stay: March 2016
Trip type: Travelled with friends
2  Thank samson2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rui R, Gerente de recepção at Eden Resort, responded to this reviewResponded 17 February 2017

Dear Guest

Thank you for taking the time to share your feedback on TripAdvisor.
We are most pleased to know that you enjoyed the time spent visiting our resort.
We are looking forward to welcome you back soon.

Kind regards
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2017

Lovely hotel set in a nice location.

Vila was huge, cleaned every single day.

Food was nice but could have done with some more options.

All in all lovely clean hotel with friendly staff, & family friendly.

Date of stay: September 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank Sammie T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rui R, Gerente de recepção at Eden Resort, responded to this reviewResponded 17 February 2017

Dear Guest

Thank you for taking the time to share your feedback on TripAdvisor.
We are most pleased to know that you enjoyed the time spent visiting our resort.
We are looking forward to welcome you back soon.

Kind regards
Guest Relations Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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