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“good food and friendly service”
Review of O Indiano

O Indiano
Ranked #40 of 163 Restaurants in Carvoeiro
Certificate of Excellence
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 7 November 2017

Always fantastic food and very friendly service. The restaurant is not very big and usually very busy so a reservation is recommended.

Thank joanna24092017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 176 reviews

Reviewed 3 November 2017

I am genuinely sad to write this review, as we have visited O Indiano on many occasions over the years and always had good meals. However, we dined there on 31 October and had a dreadful experience, which is why I've given it 1 star.

My husband, Paul, has a nut allergy - when ordering our food, we mentioned this (as we normally do) and asked for everything to be nut free. The waiter nodded, said the food would all be nut free and wrote something on his pad. However, when Paul's rogan josh arrived, it was sprinkled with something that looked suspiciously like almonds. Paul asked the waiter (who we had told he was allergic to nuts), who said that it was ground almonds. Paul reiterated that he couldn't eat nuts, so the waiter took it away - before returning after a minute, with what appeared to be the same dish, but with the almonds scraped off...

At this point, the waiter assured us that there weren't any nuts in the dish. However, we could see that there was some kind of sauce on top of the curry that still smelt somewhat of almonds. Paul asked the waiter again whether there were any nuts in the dish, explaining that it would make him violently sick if he ate any. The waiter assured him there were not any. I asked what the sauce on top was - he said it was just tomato and onion. We therefore started eating the curry. Paul had one (small) mouthful of his rogan josh and realised immediately that it was full of almonds. We informed the waiter (a different one had come over this time), who took away the curry and Paul's plate, and said he would make a fresh one. He did not apologise about his colleague's mistake.

Paul is not anaphylactic and therefore does not risk dying if he eats nuts. However, they make him violently sick and he feels unwell for several hours afterwards. Needless to say, at this stage, our evening was ruined. They provided Paul with a fresh curry - allegedly nut free - which obviously he did not want to eat (both because he was unwell and we couldn't trust it didn't have nuts in). The only question the waiter asked at any point was whether we wanted to take the leftover curry home in a takeaway container! They then even tried to charge us for the rogan josh when the bill came...

I appreciate that mistakes happen and because we were in Portugal, language differences mean the waiter could have misinterpreted our original request for the meal to be nut free. However, it is unacceptable that the restaurant kept insisting that the meal was nut free, when it clearly wasn't. This was compounded by the fact that at no stage, did anyone in O Indiano apologise for what had happened or check that Paul was ok after eating nuts. It suggests that they have a completely irresponsible approach to managing food allergies in their restaurant and as such, I am unable to trust that any future meal we had there would be safe to eat - it is therefore sad to say that despite many years of good food, this will have been our last visit to O Indiano in Carvoeiro.

2  Thank Jo_49258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2017

Best Indian by far in Carvoeiro, great food, great friendly service and great value for money.
we visit there every time we are in Carvoeiro.

Thank DON M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

Great meal and service. Reasonably priced and would highly recommend to anyone. We will definitely be returning. Table of 9 and everyone, including children enjoyed our meals.

Thank Shabbaranks1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017 via mobile

Been here many times before always lovely food, quick service and good portions definitely recommend going and is kid friendly too, staff are very nice, although do watch people outside like hawks for them to come in but are not pressurising.

Thank Branski1874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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