We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent value”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Palacio Dos Melos
Ranked #3 of 13 Hotels in Viseu
Certificate of Excellence
Reviewed 27 September 2013

This hotel is tricky to find even with a GPS. But once you work out where it is, everything about it is top class. Big rooms, refrigerator, washcloths (face towels), towels huge and expensive quality, all the free shampoo, bath gel etc. The tub is large and has Jacuzzi jets they call hydro massage which we tried and work. Location great, grocery store (SPAR) within walking distance. The minibar is stocked but plenty of space for your own stuff. We got in early so we scored one of the six free parking spots. There are others on the street or nearby attractions but they aren't as secure.

This was the first hotel in 10 days in Portugal that served bacon and eggs along with all the usual Continental breakfast. Their napkins/serviettes were real cloth not paper. As it was late September after the tourist season the bar was closed near their terrace overviewing the city, but the receptionist brought us two glasses of Port with cinnamon sticks, peanuts and cashews to watch the sunset and for less than ten euros. My lady noticed stains in the carpet outside our room so she thinks that shows their standards are suffering. I saw the rack rate is 90 euros for a double (we were in a package self-drive tour) and for that price I ignored the stains and class this hotel as excellent value. I paid the same money in London for a hole in the wall.

The restaurant was also closed as the season was over but we had a very good meal around the corner and there are lots of choices although I did not write down the restaurant name.

Room Tip: Get in early to grab a free private car spot.
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jmeem42016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (185)
Traveller rating
Traveller type
Time of year
Language
  • More languages

20 - 24 of 185 reviews

Reviewed 20 August 2013

My wife and I spent one night at the Palacio dos Melos on our way to Porto. In general, it was a pleasant stay and the hotel description in its website is largely accurate. However, I do think that it is a three star hotel as opposed to its current four star hotel. An interesting note: some of the literature of the group that manages this hotel (the Montebelo group) has it listed as a five star hotel, so somewhere down the line it was downgraded.

The positives:

- Very well located in the historic part of town.
- Clean and spacious rooms (even in the standard wing)
- Polite and helpful staff
- Good breakfast
- Well functioning air conditioning
- Very quiet

The negatives:

- The bed was extremely hard and uncomfortable
- Parking facilities are very limited
- Lots of stains on the carpet flooring in the hallway
- Door of the minibar cabinet was broken and upon opening could cause an accident
- TV could be flat screen LCD as opposed to the old bulky models
- Cable TV channels are extremely limited and not very diverse

In short, it was a nice stay, but for those of us staying in the standard wings, it would seem that the quality and amenities that would characterize a four star hotel were lacking.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GJL2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2013

Had a short one night stay at this hotel during a street festival that was taking place in surrounding areas, and we had to turn several old town (narrow) streets before making it to the entrance and be faced with a full hotel parking, so no choice for us other than park on the street, despite the previous information that the hotel provided parking to its guests.
The wi-fi service in rooms only worked with cable and I was provided with a tiny one, so the laptop became a desktop as no other plug was available other than beyond the TV set.
The room had an interesting view over the roofs of Viseu old town but seemed not particularly spotless and the bed was so low that it almost felt to be lying on the floor... Apart from this the room was chilly on arrival with an extreme a/c setting.
The following morning at least the breakfast was quite good, with good fruits and several options to choose from, despite being served in a restaurant with only one waitress. If it wasn't for the nice breakfast I would have rated this hotel lower in the overall evaluation.

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RuiAna_ptbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2013

The hotel itself is a perfect place: very nice staff, good service, excellent breakfast buffet and the rooms are georgous - free limited parking closeby.

Assuming that a hotel is a place to sleep and relax the recently opened restaurant with outdoor terracce for the rich and beautiful of the town will destroy the hotels good approach (and business model)

The club operates all night long (licence till 4am) and even the people talking on the terrace won't disturbe, the problem is the loud music resp. the bass which you can feel like bum-bum-bum.

So in a nutshell: nice hotel in historic oldtown but if you want to sleep you better should go to other Montebelo Hotels (or the Poussada).

Even they state different on check-in: NO free Wifi, only cable connection in the room is free - also a NO-GO in 2013

There is no pool nor Gym in this place!!!!

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank joe1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2013

This hotel was perfect for exploring Viseu, particularly the old town. All main sights were within walking distance and there were a number of good restaurants in the vicinity serving local and traditional food. The breakfast was ample with juices, cereals, delicious breads and pastries, and a few hot and cold items. The rooms were well furnished and the bathroom was well supplied. The staff at reception were very courteous and helpful and spoke English fluently. I needed to use a taxi a couple of times as was attending a conference outside the old town. The service booked by the Reception staff was very prompt.
Only very minor complaint was that the TV had a very limited choice of English language stations.

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank spis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Viseu hotels
0.6 km away
Pousada de Viseu Charming Spa
1.2 km away
Montebelo Viseu Congress Hotel
0.4 km away
Grao Vasco Hotel
Grao Vasco Hotel
#4 of 13 in Viseu
189 reviews
Show Prices
Show Prices
Show Prices
5.1 km away
Principe Perfeito
Principe Perfeito
#6 of 13 in Viseu
104 reviews
1.7 km away
Hotel Durao
Hotel Durao
#5 of 13 in Viseu
51 reviews
0.5 km away
Hotel Moinho de Vento
Hotel Moinho de Vento
#12 of 13 in Viseu
45 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Palacio Dos Melos? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Palacio Dos Melos

Address: Rua Chao do Mestre n 4, Viseu 3500-103, Portugal
Region: Portugal > Northern Portugal > Viseu District > Viseu
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in Viseu
Price Range: $90 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palacio Dos Melos 4*
Number of rooms: 27
Official Description (provided by the hotel):
Palácio dos Melos Hotel, an emblematic building of Viseu, has been completely refurbished and fitted with modern and comfortable facilities whilst maintaining its original facade. An alliance that works in perfect agreement. At the Palacio dos Melos Hotel, each detail serves to highlight the charm and quality of the space. In the main building, where the Deluxe and Superior rooms are, the palatial grandeur is unfolded. The rooms on the adjacent wing match subtle style and simplicity of design. All rooms are equipped with air conditioning, satellite TV, Internet, hydromassage, safe and minibar. At the heart of a town as emblematic as Viseu, you're able to experience several activities of historical and cultural interest, such as a visit to the Cathedral, The Grao Vasco Museum, the Misericordia Church, and many others. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com and TripOnline SA so you can book your Hotel Palacio Dos Melos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing