As an introduction my wife and I are Australian, aged 65 to 69 years, always travelled however in the past twenty years more regularly overseas.
We stayed here for 3 nights commencing November 1st, 2016. I get the impression Dom Pedro Palace is/has been an institution in Lisbon for many years, is located high in the city thus the higher level rooms on the river side have commanding views over the city and river. Fortunately we were advised upon arrival by Carina, on reception at the time, we had been upgraded to a “city view room”, room (1703). The view was excellent and from the room’s expansive window we enjoyed the view at every opportunity. The room was of good size with everything one would expect from a class hotel. However the Dom Pedro Palace is not a new hotel so it had the usual signs of wear of an older and popular hotel, nothing much to worry about.
The Amoreiras Shopping Centre is a five minute walk away from the hotel and conveniently there is a supermarket and a range of retail shops and restaurants therein.
We didn’t eat at the hotel so can’t comment on the quality of the food and restaurant service. I would however like to compliment one member of the staff in the restaurant, unfortunately I forgot to take his name. To explain we purchased some fruit bread at the nearby Mercado in the Amoreiras...As an introduction my wife and I are Australian, aged 65 to 69 years, always travelled however in the past twenty years more regularly overseas.
We stayed here for 3 nights commencing November 1st, 2016. I get the impression Dom Pedro Palace is/has been an institution in Lisbon for many years, is located high in the city thus the higher level rooms on the river side have commanding views over the city and river. Fortunately we were advised upon arrival by Carina, on reception at the time, we had been upgraded to a “city view room”, room (1703). The view was excellent and from the room’s expansive window we enjoyed the view at every opportunity. The room was of good size with everything one would expect from a class hotel. However the Dom Pedro Palace is not a new hotel so it had the usual signs of wear of an older and popular hotel, nothing much to worry about.
The Amoreiras Shopping Centre is a five minute walk away from the hotel and conveniently there is a supermarket and a range of retail shops and restaurants therein.
We didn’t eat at the hotel so can’t comment on the quality of the food and restaurant service. I would however like to compliment one member of the staff in the restaurant, unfortunately I forgot to take his name. To explain we purchased some fruit bread at the nearby Mercado in the Amoreiras Shopping Centre and without butter I find fruit bread less appealing. So I thought I’d ask this person if I could get a couple of small tubs of butter and he obliged without hesitation. You certainly appreciate small things like that, well done.
Also we had a misunderstanding with an 8 euro charge which appeared on our bank account when we got home from holiday. I emailed the hotel, Carina became involved, our account credited with the 8 euros without delay. Many thanks Carina who, upon at arrival at the hotel, was also responsible for providing us with maps and recommendations, good job.
My wife and I prefer to walk in cities which we visit and our only small issue with the hotel is that it is located at the top of a hill/s, unavoidable in a lot of Lisbon, and it is quite a hike to the tourist area of the city. No problem if you are happy to take taxis which we generally try to avoid. As stated only a small issue. Perhaps if one is not able to walk reasonable distances perhaps accommodation closer to Baixa/river tourist area would be more convenient.
We would certainly stay at the hotel again however as we get a bit older we may consider a hotel closer to the river although there would be the inherent crowds so there may have to be a compromise and trade off.More
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