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“Good hotel”

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Sofitel Lisbon Liberdade
Ranked #38 of 248 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
New York
Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good hotel”
Reviewed 8 March 2012

Good location with excellent service staff. The only negative was the free/included bottled water policy. Upon check-in I was informed specifically that bottled water was included. The bellman who brought my bags to my room also said that unlimited bottled water was included. Unfortunately, none of them explained that only the bottled water on the bedside table was included, and not the cold ones in the mini fridge, at 3 euros per bottle! Stayed for five nights.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lifeatseaforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (367)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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  • German first
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English first
A TripAdvisor Member
Reviewed 6 March 2012

The room is very comfortable and nicely decorated. All their staff is very friendly and helpful. Melissa from Front Desk was extremely helpful on showing us where to visit, and when I had an allergic reaction to the feather bedding she offered to change out all the bedding. They are currently doing their remodeling but other than the scaffolding, there was no loud noise or disruption at all.

  • Stayed March 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 March 2012

We have just come back from a 2 night city break. The staff and breakfast ( did not try anything else food wise) were great. The rooms whilst well appointed are small and noisy.

We were put into a room on the second floor which overlooked avenida liberdade. Not much benefit in overlooking a main road and it was very noisy. We asked to be moved and we were without much trouble but were then put on floor 1 which is a smoking floor. Consequently, the room smelt. As we were only there for 2 nights, most of which was spent sightseeing, we did not ask to be moved again but we went from a small nosiy room to a small smelly room so overall not that great on this front.

We got a good deal about (110 euro a night) At this price i would come back but anymore with these rooms, i would not.

Room Tip: ask for a room on a higher level away from noise.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arh3uk2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level 4 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 March 2012

I stayed there for 3 nights and I would say that they know what a costumer service is. I have a bad opinion about costumer service in general in Lisbon-restaurants and clubs, but at least this hotel was providing an outstanding one!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maggie13_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 February 2012

This hotel is a quite good hotel, in central location with great front desk employees. The hotel has a policy that a guest can check in on the official check in time of 2.00pm. Traveling on a night flight from the US, I arrived at the hotel at 9.00 am and upon confirmation that a room is avilable I requested to check in early. I was told that I will have to pay additional fee of 60 Euros. Upon doing the reservation, I had requested an early check in time and never been informed that there is an additional fee for that privilege. Petty nickel and dime policy, they took my sixty euros but they lost me as a future guest. During 2012 I will visit Lisbon on 6 additional occasions, but will never stay at this hotel. I have never had this experience at any hotel but here at the Sofitel Hotel .

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
8 Thank Eldad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Lisbon Liberdade

Property: Sofitel Lisbon Liberdade
Address: Avenida da Liberdade 127, Lisbon 1250-140, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Lisbon
#12 Business Hotel in Lisbon
#12 Family Hotel in Lisbon
#21 Romantic Hotel in Lisbon
#33 Luxury Hotel in Lisbon
Price range (per night): $216 - $440
Hotel Class:5 star — Sofitel Lisbon Liberdade 5*
Number of rooms: 163
Official Description (provided by the hotel):
This 5 star lavish hotel consists of 163 extravagantly decorated rooms with a shower of modern glamour. All rooms are equipped with the most diversified services which define the quality and comfort that our guests appreciate. These may include: LCD, mini-bar, coffee machine and a flower bouquet which gives the room a unique atmosphere of lux and comfort. At Sofitel Lisbon Liberdade you will surely receive a prestigious service provided by our multi-lingual ambassadors and Concierge Cle d'Or, free access to wireless internet, a fitness centre which provides the most essential equipment, and a pleasant library connected to the bar where you can find a selection of paintings from the Beijing School of Arts and an international collection of books, newspapers and magazines. Seminars and conferences can be accommodated in the hotel's ten meeting rooms, the largest of which can seat up to 150 people. The guests may also benefit from 24h Business Centre and Room Service, as well parking facilities (surcharges apply) and complimentary valet-parking services. ... more   less 
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Also Known As:
Sofitel Lisbon Liberdade Hotel Lisbon
Accor Lisbon Liberdade
Lisbon Sofitel

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