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Hotel Lisboa Plaza(Lisbon)
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Priceline
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Reviews (1,434)
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Reviewed 27 June 2018 via mobile

Second time staying in this hotel for business. Great service, very attentive and nice staff. Restaurant and room service food is tasty and well presented. Very good breakfast with a lot of variety. Rooms are cosy and very well equipped... but not enough lights I would say... I’m not sure if the windows can be seen through from the outside so I closed the curtains all the time which will make the room very dark. I would also suggest electric plugs in the bed side. Other than that, all in all the hotel is great and will definitely recommend it.

Stayed: June 2018, travelled on business
Thank LilianaS0611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula P, Area General Manager PA at InterContinental Lisbon, responded to this reviewResponded 28 June 2018

Dear Valued Guest
Thank you for choosing the InterContinental Lisbon and for sharing your experience with us.
Reading your nice and detailed comments, we are extremely pleased to hear you had a fantastic stay with us and we would like to thank you for such feedback. We highly appreciate our Guests' comments as they help us to improve our service, ensuring that we deliver an experience in line with our Guests' expectations.
It was a real pleasure to have you as our Guest and we look forward to having another opportunity to welcome you in the not too distant future.
Yours sincerely
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018 via mobile

I stayed at the hotel for 10 days during a business trip. I had only positive experiences during the stay. The room was nice and clean, the staff welcoming and the breakfast excellent. The location is just fine. A quiet neighbourhood and short walking distance to the metro. The city centre is about 25 minutes of walking away.

Stayed: March 2018, travelled on business
Thank St1EJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula P, Area General Manager PA at InterContinental Lisbon, responded to this reviewResponded 28 June 2018

Dear Valued Guest
Thank you for sharing your feedback with us following your recent stay at InterContinental Lisbon.
I am delighted to hear that you thoroughly enjoyed your stay and to hear that the little gestures are what made your stay special. We are glad to hear that you had a great nights sleep and felt rested for the day ahead.
It was a pleasure to have you as our Guest and we look forward to having another opportunity to welcome you in the not too distant future.
Yours sincerely
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

Not the best location compared to equally luxurious properties further south on the main avenue. It is also a little outdated but the service is very good. Convenient to the airport, even with trafic and a nice park to walk around.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank BBtravelsWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula P, Area General Manager PA at InterContinental Lisbon, responded to this reviewResponded 26 June 2018

Dear Valued Guest
Thank you very much for choosing InterContinental Lisbon for your recent stay here in Lisbon and for taking the time to share your feedback with us.
I am delighted to read that you did enjoy the comfort and facilities here in the hotel Our main goal is to exceed our Guests’ expectations making each stay a memorable experience.
It was a pleasure to have you as our Guest and we look forward to welcoming you again in a near future.
Yours sincerely
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

This 5 start hotel stand in its standard with great interior appearance, cosy lounge and nice rooms (although not too big). The Hotel personnel are ALL extremely helpful providing all the required information. Breakfast is one of the best I had in Portugal. Very rich and diverse. Liked it very much.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Oded L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula P, Area General Manager PA at InterContinental Lisbon, responded to this reviewResponded 22 June 2018

Dear Valued Guest
Thank you very much for choosing the InterContinental Lisbon for your recent stay here in Lisbon and for taking the time to share your experience with us.
I am very happy to hear the hotel met all your expectations and it is comments like yours that they strive towards every day.
It was a pleasure to have you as our Guest and we look forward to having another opportunity to welcome you in the not too distant future.
Yours sincerely
Area General Manager

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Reviewed 19 June 2018

We spent a week here in May 2018 . We stayed in a duplex suite that came with club access. The room had been recently renovated and had great views of the city.

The club was excellent, a calm oasis for breakfast, pleasant afternoon snacks and enjoyable evening drinks. The staff in the lounge were first class

Stayed: May 2018, travelled as a couple
1  Thank travelwithoutmercy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paula P, Area General Manager PA at InterContinental Lisbon, responded to this reviewResponded 19 June 2018

Dear Valued Guest
Thank you for choosing the InterContinental Lisbon and for sharing your experience with us.
Reading your nice and detailed comments, we are extremely pleased to hear you had a fantastic stay with us and we would like to thank you for such feedback. We highly appreciate our Guests' comments as they help us to improve our service, ensuring that we deliver an experience in line with our Guests' expectations.
It was a real pleasure to have you as our Guest and we look forward to having another opportunity to welcome you in the not too distant future.
Yours sincerely
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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