Staying in Alfama neighborhood might not be for everyone. Narrow, hilly and maze like streets may not appeal to everyone. However, if you are up for it there is no better place to stay. The staff was incredibly warm and welcoming (Richardo deserves special mention) . Room is very comfortable and well designed. Breakfast is generous and delicious. We loved staying there and the neighborhood was a unique and interesting experience. More
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We stayed for 2 nights with friends. The initial greeting by Nicole was the best I have ever received at a hotel and the excellent service continued throughout our stay. The hotel is well positioned in the old town and was very quiet. There are numerous bars and restaurants I close vicinity. The bed was extremely comfortable and room well appointed with super built in shower. We would 100% return to this hotel.
Dear Miket-j1966
Thank you for your kind and honest review, we're glad you enjoyed your stay and we appreciate your feedback on our friendly staff.
We hope to welcome you again in the future.
Sincerely,
São Vicente Team
We really loved this place! For the first hour. And also for the epic free breakfast! The staff were so sweet, and the hotel room had fun interior design. The rating-ruining issue was that we had no way to control the air temperature in the room, so the first night we slept horribly in 76F stale air. We couldn’t open the window to cool off because the street was right outside our window and the voices and footsteps of bar goers amplified right into the bedroom until 5am. To the lovely staff’s credit, they trouble shot the climate control situation with us for an hour the next day, but unfortunately to no avail: they figured that the reason the AC kept turning itself off is that it is november, and if one of the other minisplits is on heat mode, then the rest must be on heat mode. the following night was just as bad. Literally slept like four hours over two days at this hotel. They didn’t even have a cheap free-standing fan they could stick in our room to move the air around a bit. So at 4am I desperately opened the window/door to the street and alas couldn’t fall back asleep due to the noise: a woman wailing in an apartment across the street, Groups of people loudly walking home from the bars, and even a crying cat. The Cherry on top of this uncomfortable, Unrelaxing two days was that the car that the concierge had arranged to drive us to the airport at 7am was nowhere to be found at 7:15am, and when I asked the morning concierge if the car was outside he called the car company and said they had gotten confused but would send someone in fifteen minutes. NO THX couldn’t risk waiting so we called a Bolt, sprinted up the steep hill with our luggage, and gtfo.
Dear Rachel,
Thank you for your kind and honest review, we are pleased you enjoyed your stay and appreciate your feedback on our friendly staff. We are continually in training to exceed expectations and are disappointed that we have not fully met yours.
Don't worry as we are just getting started and we will have perfected every detail of service on your next visit.
We hope to welcome you again in the future.
Yours sincerely,
São Vicente Team
Excellent hotel and staff!
The front desk staff was really friendly and helpful with everything, they gave us great tips about the location and restaurants; they are 10/10!
The hotel is in a great location, easy to move around and in great conditions; really new and with tech on point, super clean.
Thanks for a great stay!
Dear Travelerchapin,
Thank you for your kind and honest review, we're glad you enjoyed your stay and we appreciate your feedback on our friendly staff.
We hope to welcome you again in the future.
Best Regards,
São Vicente Team
We highly recommend this beautiful hotel in the heart of the Alfama area. The hotel staff were delightful - friendly and helpful, creating a ‘home away from home’ experience. Our room was spacious, light filled and very comfortable and provided a tranquil respite from the hustle and bustle of Lisbon. The restaurant was set in a delightful garden setting and the staff were so welcoming and attentive, and provided a fabulous breakfast. Thank you, we had the best time :)
Dear Judyst4376mu,
Thank you for your thoughtful review, we are glad you enjoyed your stay and our excellent location right in the centre of Alfama, it was a pleasure for us to deliver all the details and assistance.
We look forward to welcoming you back for a longer stay in the future!
Yours sincerely,
São Vicente Team
My husband and I stayed at the Sao Vicente for 3 nights and we couldn't have had a better experience. Pedro at the front desk was so welcoming and friendly. We arrived before our room was ready, but he held our luggage for us while we walked around the surrounding neighborhood. Once we checked in, we didn't want to leave! The rooms are beautiful, clean and comfortable. Very quiet at night. The breakfast was INCREDIBLE. The best breakfast we had in Portugal by far. The waitstaff were wonderful and always so friendly. At one point during our stay I went to grab a coffee at the restaurant, but despite it being closed, Pedro took the time to personally make me one while adding some chocolate treats to pair with it. Truly the most kind staff and best hotel service we've ever encountered. Overall one of the best stays we've had at a hotel in a very long time! We loved our visit and can't wait to come back!
Dear Lindseymica,
Thank you for your thoughtful review, we are glad you enjoyed your stay and our excellent location right in the centre of Alfama, it was a pleasure for us to deliver all the details and assistance.
We look forward to welcoming you back for a longer stay in the future!
Kindest Regards,
São Vicente Team
