We were a bit skeptical when trying to find the hotel on the street but upon arrival, we were pleasantly surprised !! It was amazing ! It's in a perfect spot for sight seeing. The doorman and Reception staff couldn't have been more Welcoming. The check in clerk walked us up to our luxurious room and explained every feature of the room. She even gave us sight seeing information and gave warnings about being safe in Lisbon (as in any City). We received lovely complimentary toiletries, housecoats, slippers, wine, chocolates and bedtime cookies/water. Room was exceptionally quiet (#409). If quiet is a requirement then ask for a quiet room when you make a booking. We never heard a peep from Neighbors or any other hotel sounds except the subway under the building. Every 20 mins we could hear it slightly but it never bothered us. It never kept us awake. It was nothing like some airport hotels I've been to where I never slept at all due to the noise. The room was exceptionally clean, beds perfect and sheets silky soft. The complimentary buffet breakfast was delectable - & it even had champagne. The bathtub was the size of a hot tub so we thought 4 people could fit easily. It wouldn't be easy for anyone with slight restricted mobility issues to enter/exit because it is high but the shower was awesome. Beds were very comfortable. We booked through Hotels.com & got a crazy low price that also included parking. Parking is underground but be warned it's not for the faint of heart. We've never seen such narrow and cramped driving aisle ways. When driving in there were several times my husband had to back up several times to get around corners & tryst me hat's he's a very experienced driver. We had to laugh because we've never seen anything like it. I wish I'd taken pics. We thought they originally made it for donkeys..! We had a slightly larger car then the normal European smart car type cars. They would fit fine. Parking is restricted by a doorman who checked the parking voucher with the front desk before allowing us entry. The hotel is very close to the downtown tourist sites and about 10 min drive to the airport. Overall, it was a wonderful experience.