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All reviewsthe entire hotelhotel is locatedfree wificity centregreat roomtwo metro stationspublic transportairportheating
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Reviewed 17 October 2016

It's unbeliavable how this hotel has 4 star evaluation. Starting from the beginning, some employees are unpolite and inconsistent with their information. The rooms have light outs, the paint on the walls is falling due to humidity. Sometimes thei forget to clean your room and mock you if you ask for help over the telephone. The breakfast is worst than garbage, has NO FRUIT and consists mainly in bread and butter.
If can choose, pick any 3 star hotel in the city and it will suit you better.

  • Stayed: October 2016, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank gaborges93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2016 via mobile

We booked this hotel because we thought it was located in the city center. When we arrived and walked around the next day we figured out that it takes approx 30 minutes of walking to get to the city center. And with city center I mean Rossio/Alfama area.
In this neighborhood there is not much and not many restaurants nearby.
The hotel rooms are good; they are quite spacious and clean. Bathroom is spacious and nice as well.
It is a pity that you cannot make your own tea or coffee at your room. Normally you expect this kind of service of a four star hotel.
There are only two plugs available in your room; not enough for two persons! Therefore I don't recommend this hotel for business travelers.
The breakfast is available for 8,50 euro per day, but to be honest it is not that special. You have to be creative to get a proper meal ;)
From the airport to the hotel it is approx 10-20 minutes and after 9pm it will cost around 20 euro. Before 9pm the taxi driver will use the meter in the car.
Free wifi available in the hotel.

Stayed: August 2016, travelled with friends
1  Thank Denise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016 via mobile

Great location, 2 minutes walk to the Saldanha métro station. Small room super clean, big bathroom, confortable bed, a/c and TV perfectly functionnal. People at reception helpful, but not very friendly or particularly welcoming. The hotel is about 10 minutes taxi ride to the airport.

Stayed: August 2016, travelled as a couple
2  Thank mgviens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2016 via mobile

Not friendly welcoming. No smile, not a double bedroom as selected. They made the change day after. No answer to the email sent. Bathtub clogged. Hairdryer did not work. Bad sound insulation, we heard people talking and making pee...

However the housekeeping was really good and friendly. everything was clean! Excellent. And the metro station is really closed to go the airport and to Lisbon Downtown.

Stayed: July 2016, travelled as a couple
1  Thank Fayssel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2016 via mobile

Stayed 3 nights. Room was everything as promised on the web site. Staff friendly. Rooms are comfortable. Air conditioning isn't functioning at 100% however didn't bother me. Location is easy to airport and there's a mall over the road with food hall. I would stay again.

Stayed: July 2016, travelled solo
1  Thank dreamonixx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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