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“Disappointed for a 4* hotel”

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Vip Executive Saldanha Hotel
Ranked #185 of 255 Hotels in Lisbon
Reviewed 18 October 2016

The hotel is well located, although a little hard to find the first time :). It's very close to the metro station "Saldanha" & next to a big street where you can find luxury shops. Unfortunately it's not close to the "interesting" neighborhoods such us ALFAMA/ ROSSIO.. The staff is helpful & gives you enough details & advices about where to go/ not go.
That said, for a 4* hotel we expected much more than what we had: the room is a bit small, the bathroom is poorly ventilated, and early morning we could hear enough noise from the alley (trucks, cars ..). You can't make your own coffee or tea at your room.
PS: We were waiting for a little attention from the staff since we told them previously that we were going to be there for our honeymoon trip, but no, not even a rose which is a shame for a 4stars hotel

Room Tip: Avoid the rooms that have a view on the noisy street.
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  • Stayed: October 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Zinabou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 17 of 332 reviews

Reviewed 17 October 2016

It's unbeliavable how this hotel has 4 star evaluation. Starting from the beginning, some employees are unpolite and inconsistent with their information. The rooms have light outs, the paint on the walls is falling due to humidity. Sometimes thei forget to clean your room and mock you if you ask for help over the telephone. The breakfast is worst than garbage, has NO FRUIT and consists mainly in bread and butter.
If can choose, pick any 3 star hotel in the city and it will suit you better.

  • Stayed: October 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank gaborges93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2016 via mobile

We booked this hotel because we thought it was located in the city center. When we arrived and walked around the next day we figured out that it takes approx 30 minutes of walking to get to the city center. And with city center I mean Rossio/Alfama area.
In this neighborhood there is not much and not many restaurants nearby.
The hotel rooms are good; they are quite spacious and clean. Bathroom is spacious and nice as well.
It is a pity that you cannot make your own tea or coffee at your room. Normally you expect this kind of service of a four star hotel.
There are only two plugs available in your room; not enough for two persons! Therefore I don't recommend this hotel for business travelers.
The breakfast is available for 8,50 euro per day, but to be honest it is not that special. You have to be creative to get a proper meal ;)
From the airport to the hotel it is approx 10-20 minutes and after 9pm it will cost around 20 euro. Before 9pm the taxi driver will use the meter in the car.
Free wifi available in the hotel.

Stayed: August 2016, travelled with friends
1  Thank Denise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016 via mobile

Great location, 2 minutes walk to the Saldanha métro station. Small room super clean, big bathroom, confortable bed, a/c and TV perfectly functionnal. People at reception helpful, but not very friendly or particularly welcoming. The hotel is about 10 minutes taxi ride to the airport.

Stayed: August 2016, travelled as a couple
2  Thank mgviens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2016 via mobile

Not friendly welcoming. No smile, not a double bedroom as selected. They made the change day after. No answer to the email sent. Bathtub clogged. Hairdryer did not work. Bad sound insulation, we heard people talking and making pee...

However the housekeeping was really good and friendly. everything was clean! Excellent. And the metro station is really closed to go the airport and to Lisbon Downtown.

Stayed: July 2016, travelled as a couple
1  Thank Fayssel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vip Executive Saldanha Hotel

Address: Rua Fernao Lopes 25, Lisbon 1000-132, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#123 Luxury Hotel in Lisbon
Price Range: $63 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vip Executive Saldanha Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
The Saldanha VIP Executive Hotel with 54 rooms, has suffered more than a renovation, the hotel was completely rebuilt, and has now opened has a brand new 4 star Hotel. All rooms are decorated in a comfortable, functional and equipped with modern technology, ideal for business or leisure. ... more   less 
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Also Known As:
Vip Hotel Lisbon
Vip Hotel Saldanha

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