We booked this hotel for a week in July 2018 and paid for the full week in advance through our AMEX travel agent. We wanted two separate beds but they did not have it when we checked in. After three days they transferred us to another room. The room had two separate beds but the air conditioning was not working. It was a hot summer and although we gave the hotel a day to fix it, they did not even bother to get a repairman in. We asked for another room with air conditioning but the hotel was full and so they could not switch our room. We complained to the Front Desk and they tried to book us at their sister hotel without any success. So they told us that they will reimburse us for the 3 nights not used if we want to move to another hotel. This arrangement was confirmed by the Front Desk Clerk with the owner of the hotel. However it is now close to 2 months and the hotel is not giving us the refund nor answering our emails nor replying to AMEX.
So please avoid getting ripped off like us with a poor condition of the hotel and the lack of management integrity.

Paid around 100Euros a night. Our room was on the top floor which sounds great but the view was of the back which was basically concrete. And the lift doesn’t take you to the top. There was no kettle and the crucially the shower pressure was non existent. We had to pick the shower head up to make the water touch the skin.

Breakfast was not included. I paid 10 euros. The toaster was useless and came with marmalade jam only. I had coffee from a machine and paid 10 euros for it.

The location is good for metro links but the city centre is about 30 mins walk.

Reception staff were fantastic, pleasant and helpful. I would recommend for a basic room in an ok location. The room price is far too high for what you get.

Good hotel, not new made but comfortable, with large rooms, in a good position for visiting Lisbon with underground lines (lot of lines at cheap price, with day tickets). Lisbon absolutely most be visited walking. The area around is quiet and with very little traffic.