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All reviews quiet square boutique hotel baixa chiado attached restaurant small kitchenette quiet at night great boutique within walking distance perfect location central lisbon dinner reservations wonderful hotel would definitely stay here again breakfast was delicious comfortable beds walked everywhere long weekend
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4 - 9 of 531 reviews
Reviewed 22 October 2022

This is a wonderful hotel. The rooms were big, clean, and comfortable. Shutters opened to plaza and water views. The staff was polite, gracious, and efficient. Housekeeping left a piece of chocolate cake in our rooms to welcome us, and a very nice soap souvenir to thank us for our visit. They loaned us umbrellas on the one rainy night, helped us arrange a walking tour, and recommended restaurants. Plus, they keep cold tea in the lobby for you to help yourself. Great location, highly recommend.

Room tip: Small hotel, both rooms were wonderful.
Date of stay: October 2022
    • Rooms
    • Cleanliness
    • Service
Thank suzannebD4367JR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fabio Alves, Guest Services / Front Office at AlmaLusa Baixa/Chiado, responded to this reviewResponded 23 October 2022

Dear Mrs. suzannebD4367JR,

Thank you for reviewing your stay with us.

We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our hotel. Your kind words will be shared with the entire team.

We look forward to having you as a guest of ours soon.

Warm Regards,

Fábio A - Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2022

Wonderful experience. The room was lovely and the hotel is within walking distance to so much! The hotel staff are incredible. Great experience in this awesome hotel! Would recommend and would come back!

Date of stay: October 2022
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank X4062IBrachelw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fabio Alves, Owner at AlmaLusa Baixa/Chiado, responded to this reviewResponded 19 October 2022

Dear X4061IBrachelw,

Thank you for reviewing your stay with us.

We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our hotel.

We look forward to having you as a guest of ours soon.

Warm Regards,

Fábio A - Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2022

My wife and I are enjoying our 4th of a 5 night stay here ….The hotel is perfectly located just 2 mins from the main square on the river. The hotel owners have clearly worked very hard to produce a very high standard hotel whilst maintaining the original charm and features of the building. Without exception every single member of staff we have encountered have been very friendly, helpful and professional. There is plenty to choose from the breakfast buffet which can be added to by ordering fresh eggs and bacon. We have only eaten once in hotel restaurant for lunch which was also excellent . Our room is perfectly clean and spacious and also very quiet. The small kitchenette is a good touch and excellent coffee machine. It has been an absolute pleasure to stay here

Date of stay: October 2022
Trip type: Travelled as a couple
Thank Salisbury1968
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Fabio Alves, Owner at AlmaLusa Baixa/Chiado, responded to this reviewResponded 10 October 2022

Dear Mr. Salisbury,

Thank you for reviewing your stay with us.

We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our hotel. Your kind words will be shared with the entire team.

We look forward to having you as a guest of ours soon.

Warm Regards,

Fábio A - Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2022

Pros:
- Very central location, convenient enough but also secluded from the noise.
- Surprisingly good buffet breakfast, albeit a bit limited.
- Amazing staff and service! Received a welcome chocolate cake as well as a leaving gift during our 4 day stay.

Cons:
- Beds and bed linen could be more comfortable.
- No view
- Only one key (more comment about this below)

Notes:
- You can hear the metro or tram nearby
- You will have to leave your key with the hotel staff when you leave the hotel. I don't find this to be a big issue, and front desk staff are friendly so wasn't an issue.
- Because there is only 1 key, when 1 person wants to leave the hotel, the person remaining in the room must hold the key in the room (for lights etc.), as such, the person who left the hotel cannot open the door without the person in the room unlocking the room for them.

Date of stay: September 2022
    • Value
    • Cleanliness
    • Service
Thank chrislG5902ZD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Luisa G, Guest Services / Front Office at AlmaLusa Baixa/Chiado, responded to this reviewResponded 3 October 2022

Dear chrisIG5902ZD,

Thank you for taking the time to review your stay with us at AlmaLusa Baixa/Chiado.

Our guests' feedback is vital in order for us to be able to improve our service levels. In regards to the room key, we do ask guests to leave it at reception, being an actual physical key with the room number and name of the hotel, we do so for our guests' safety. Reception may always open doors for guests and should any guest require, we may leave a spare card to keep the lights on so another person can take the key with them.

We look forward to welcoming you on your next trip to Lisbon.
Warm Regards

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Reviewed 30 September 2022

Exceptional hotel in Lisbon!!! 5 stars…One block away from praca do comercio. Great central location. The service is exceptional. Room is very clean. I ate at the hotel restaurant and the food is fresh and wonderful. It’s about 5 blocks away from pink street where a lot of the bars are. Time out Lisbon is about 1/4 mile. Very easy to get transportation around the area as well. I highly recommend staying here. Concierge was exceptional. What ever I needed they supplied.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank dfernandez07
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Luisa G, Guest Services / Front Office at AlmaLusa Baixa/Chiado, responded to this reviewResponded 3 October 2022

Dear dfernandez07 thank you for reviewing your stay with us. We are delighted to know you enjoyed your stay and we look forward o welcoming you soon.
Warm Regards

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