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3 - 8 of 261 reviews
Reviewed 12 February 2020 via mobile

Very Nice hotel, simple, but cosy. Very Nice view at the breakfast room. Nice breakfast with almost anything. I was in 3rd floor with a view to the avenue and the river. Very good to stay when we Go to fórum Luísa Todi because it’s just across the street. I recomend. This is the view from room 316. Nice

Date of stay: February 2020
Trip type: Travelled with family
Thank leninhac2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 January 2020 via mobile

I’ll start by saying that the staff was pleasant. The room was very small but clean. Noise is a problem, the plumbing with the dangerous change in temperatures while showering is an issue. The wi-fi constantly down is no good, the phone in the room did not dial out. The lack of amenities during long stays is an issue, no gym, no pool, no sauna, no parking... all areas to improve on if in fact they want to classify themselves as four ⭐️, presently a long shot at best. On a good note, breakfast staff was nice and the food was ok although repetitive. The view from the breakfast patio made it worth while...

Date of stay: December 2019
Trip type: Travelled with family
2  Thank 300X
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
533anam, Diretor-Geral at Luna Esperanca Centro, responded to this reviewResponded 24 January 2020

Dear Guest, Thank Your for your opinion, is very important to us. We regret that your stay was not as pleasant as we wished. We hope to see you again in the near future.
Luna Esperança Centro Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2019

We spent a night here. The room was a good size, and everything was pleasant to look at. The big problem was the lack of plugs, just one and you have to bend or kneel to use it.
The breakfast was quiet good, with nearly everything you can eat for breakfast, even some sparkling wine, which remained closed. The view from the breakfast room was fantastic.
Good central hotel, with helpful staff

Date of stay: April 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Joseph V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
533anam, Manager at Luna Esperanca Centro, responded to this reviewResponded 8 January 2020

Dear Customer,
Thank You for your preference and for sharing your satisfaction with the services provided during your stay.Believe it was a previlege to receive it and we hope than you can continue deserve your choise, we kindly wish you all the
Best Regards
The Direction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2019 via mobile

Portugal is an amazing country in so many ways! We have thoroughly enjoyed our visit so far. The people, without exception have been friendly, accommodating, and generous. However, this has not been our experience of the front desk staff at the Luna Esperanca. They are downright rude and unhelpful! Given a choice in the future, I would stay anywhere else. Although centrally located in beautiful Setubal, steer clear of this hotel. You’re hard earned $$ is better spent elsewhere.

Pls note: this is the first negative review I have posted on Trip Advisor.

Date of stay: October 2019
Trip type: Travelled with family
1  Thank DonB2462
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 October 2019 via mobile

We stayed 2 nights in this hotel and loved it. Free parking is a few hundred meters away. Room is comfortable and very clean! Bathroom as well. The reception area looks outdated but is not representing the rest of the hotel. Breakfast is on the 5th floor with an amazing view over the harbor. Breakfast selection itself is outstanding. Several preparations of eggs as well as fresh fruit and a large variety of bread and cheese/meat. Good coffee machine!

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank Frans_Utt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
533anam, Manager at Luna Esperanca Centro, responded to this reviewResponded 8 January 2020

Dear Customer,
Thank you for your preference and for sharing your satisfaction with the services provided during your stay. Believe it was a previlege to receive it and in the hope that you can continue deserve your choise, we kindly wish you all the
Best Regards,
The Direction

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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