We only stayed for a couple of nights either side of visit to Phangan but were impressed.
The rooms are large clean and comfortable, impressed with the bed and bathroom, with ample storage facilities. They also come with little useful 'extras', e.g. umbrella and torch. The balconies are large and quiet. The area is surrounded by greenery, the gardens are well maintained.
We found the breakfasts good and the dining room clean with staff always around to help.
Although we never used the pool it is in a pleasant setting with adequate seating.
We never had any difficulty in getting a sun bed but can agree with some of the comments that towels and mattresses would benefit from replacement. There is adequate space on the beach to move the beds around. Overall we were happy with the beach facilities.
Staff were pleasant and helpful other than 1 occasion when asked if we could have a late checkout, this was at a time when the hotel was almost empty, I received a prompt response that checkout was 12.00 and to leave our cases in reception, however I later spoke to another member of staff who had no difficulty with my request.More
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