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All reviews art lounge blackout shades syntagma square studio room interesting design great hotel shower door previous hotel design hotel rooftop bar walking distance perfect location our honeymoon street noise top floor loved this hotel breakfast was delicious
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Reviewed 19 October 2017

This hotel could not have been better located for access to sight seeing, shopping, and to cafes and restaurants and the staff could not have been more helpful in giving directions and making recommendations. The rooms are comfortable, attractive, and clean. There are a couple of great little coffee shops across the street to get a cup of coffee and a pastry or breakfast roll if you do not want to or do not have the time to partake of their breakfast buffet. Check in and check out was very easy. I overheard someone at the front desk talking with someone who mistakenly thought she had a reservation for that night and the hotel was full. He was so very nice to her and did everything he could to help her find a place for the evening and to make sure there was a room for her the next night. I was so impressed.

  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank lezahg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Public Relations Manager at New Hotel, responded to this reviewResponded 23 October 2017

Dear lezahg,
Thank you so much for taking the time to share with us your kind and appreciative review and for recommending New Hotel on TripAdvisor. Our aim is to offer comfort and hospitality to our valuable guests and we are happy that we passed on this warm feeling. On behalf of our team we thank you and it will be our pleasure to welcome you back on your next visit in Athens. Best Regards Natasa Papaefstathiou Public Relations

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Reviewed 19 October 2017 via mobile

We had the best time in New Hotel Athens. The staff were incredibly helpful, even suggested to help us figure out when our ferry leaves to the islands. The hotel is super close to Athens city center and the Acropolis. Their facilities are great, specifically referring to the awesome shower.

Stayed: October 2017, travelled as a couple
Thank Tal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Public Relations Manager at New Hotel, responded to this reviewResponded 19 October 2017

Dear Tal G,
Thank you so much for your kind and appreciative review. We are glad that you enjoyed our hospitality, services and location. Such positive words of appreciation are the best reward for us. We shall share your encouraging comments with the rest of our staff. It is our pleasure to accommodate you again in the near future. Kind regards Natasa Papaefstathiou Public Relations

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Reviewed 17 October 2017

Great location and very courteous staff. I am a platinum member and I did not get an upgrade on room nor free breakfast. We even requested an upgrade to room but did not get any. I guess they have limited participation which is mentioned in tiny letters when you book. There are better spg hotels if you are platinum member. This is obviously new to me as I have been platinum member for 3-4 years now and I always get best room in hotel.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nitin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Public Relations Manager at New Hotel, responded to this reviewResponded 18 October 2017

Dear Nitin A,
Thank you for taking the time to share with us your review as well as for choosing New Hotel during your stay in Athens. We are glad that you enjoyed our strategic location and our hospitality. As you accurately mentioned we are a partner hotel with limited participation in the SPG Loyalty Program. Kindly note all SPG Members have all detailed information upon reserving through the SPG booking engine. Our guests’ comments are always taken into consideration. It will be our pleasure to welcome you back in the near future. Best Regards Natasa Papaefstathiou Public Relations

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Reviewed 15 October 2017 via mobile

We came here for two nights after our wedding and honeymoon in Santorini. I'm a lifetime gold with SPG and they treated us like royalty! Our room was perfect and because we were on our honeymoon we had a complementary bottle of wine and rooftop drinks at the rooftop lounge with a view of the Acropolis. The service was excellent and we highly recommend this hotel for any special occasion!

Stayed: October 2017, travelled as a couple
Thank PBTBA123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Public Relations Manager at New Hotel, responded to this reviewResponded 17 October 2017

Dear PBTBA123,
Thank you so much for your kind and appreciative review. We believe in personalized service for each and every one of our valuable guests and we are glad that we could pass on this warm “New” feeling. On behalf of our team we would like to congratulate you on your honeymoon and wish you all the happiness and many travels ahead. We will share your kind words with the rest of our team and we will be happy to accommodate you again in the near future! Best Regards Natasa Papaefstathiou Public Relations

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Reviewed 12 October 2017

This hotel was very chic, with beautiful furniture and impressive views. What was really great though was the service. They always had one or two front desk people who spoke perfect English who were extremely helpful with booking restaurant reservations, suggesting resturants and helping to print out Ferry Tickets etc. Also the breakfast downstairs is a beautiful experience. The room we had was very comfortable but the shower was tiny. There were two small balconies and floor to cealing windows with excellent views. our only problem was after leaving we received an email about drinks taken from the mini bar which we did not take. It seems someone, perhaps a maid, is lifting mini bar drinks. So when you are checking out ask someone to come up and look at your mini bar as you leave the room. Once we explained we took nothing from the mini bar the charges were immediately dropped. And this did not keep us from wanting to return to this swanky hotel.

Stayed: September 2017
Thank peacemama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Public Relations Manager at New Hotel, responded to this reviewResponded 13 October 2017

Dear peacemama,
Thank you so much for taking the time to share with us your detailed review. Our aim is to offer comfort and hospitality to all our guests and make New Hotel a pleasant experience. It gives us great pleasure to know that you enjoyed our hospitality, our strategic location as well as our homemade breakfast. Kindly note all our staff members are carefully selected and constantly trained to be effective, efficient and guest oriented. Our guests’ comments are always taken into consideration. It will be our pleasure to welcome you back in the near future. Best Regards Natasa Papaefstathiou Public Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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