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“Very nice hotel but poor breakfast”
Review of New Hotel

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New Hotel
Ranked #8 of 282 Hotels in Athens
Certificate of Excellence
GreenLeadersGold level
Reviewed 22 October 2017 via mobile

I went to the hotel many times . Last time october 2017 , i suprised with he breakfast. Was poor than previus times , the service wasn’t so good like the past and many times the orange juice was empty . The room always is very nice and comfortable

Stayed: October 2017, travelled as a couple
Thank Stavros K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Public Relations Manager at New Hotel, responded to this reviewResponded 23 October 2017

Dear Stavros K,
Thank you so much for taking the time to share with us your review as well as choosing New hotel for your last visit in Athens. Our guests’ comments are always taken into consideration and really mean a lot to us. It will be our pleasure to welcome you back in the near future. Best Regards Natasa Papaefstathiou Public Relations

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26 - 30 of 1,583 reviews

Reviewed 19 October 2017

This hotel could not have been better located for access to sight seeing, shopping, and to cafes and restaurants and the staff could not have been more helpful in giving directions and making recommendations. The rooms are comfortable, attractive, and clean. There are a couple of great little coffee shops across the street to get a cup of coffee and a pastry or breakfast roll if you do not want to or do not have the time to partake of their breakfast buffet. Check in and check out was very easy. I overheard someone at the front desk talking with someone who mistakenly thought she had a reservation for that night and the hotel was full. He was so very nice to her and did everything he could to help her find a place for the evening and to make sure there was a room for her the next night. I was so impressed.

  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank lezahg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Public Relations Manager at New Hotel, responded to this reviewResponded 23 October 2017

Dear lezahg,
Thank you so much for taking the time to share with us your kind and appreciative review and for recommending New Hotel on TripAdvisor. Our aim is to offer comfort and hospitality to our valuable guests and we are happy that we passed on this warm feeling. On behalf of our team we thank you and it will be our pleasure to welcome you back on your next visit in Athens. Best Regards Natasa Papaefstathiou Public Relations

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Reviewed 19 October 2017 via mobile

We had the best time in New Hotel Athens. The staff were incredibly helpful, even suggested to help us figure out when our ferry leaves to the islands. The hotel is super close to Athens city center and the Acropolis. Their facilities are great, specifically referring to the awesome shower.

Stayed: October 2017, travelled as a couple
Thank Tal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Public Relations Manager at New Hotel, responded to this reviewResponded 19 October 2017

Dear Tal G,
Thank you so much for your kind and appreciative review. We are glad that you enjoyed our hospitality, services and location. Such positive words of appreciation are the best reward for us. We shall share your encouraging comments with the rest of our staff. It is our pleasure to accommodate you again in the near future. Kind regards Natasa Papaefstathiou Public Relations

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Reviewed 17 October 2017

Great location and very courteous staff. I am a platinum member and I did not get an upgrade on room nor free breakfast. We even requested an upgrade to room but did not get any. I guess they have limited participation which is mentioned in tiny letters when you book. There are better spg hotels if you are platinum member. This is obviously new to me as I have been platinum member for 3-4 years now and I always get best room in hotel.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nitin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Public Relations Manager at New Hotel, responded to this reviewResponded 18 October 2017

Dear Nitin A,
Thank you for taking the time to share with us your review as well as for choosing New Hotel during your stay in Athens. We are glad that you enjoyed our strategic location and our hospitality. As you accurately mentioned we are a partner hotel with limited participation in the SPG Loyalty Program. Kindly note all SPG Members have all detailed information upon reserving through the SPG booking engine. Our guests’ comments are always taken into consideration. It will be our pleasure to welcome you back in the near future. Best Regards Natasa Papaefstathiou Public Relations

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Reviewed 15 October 2017 via mobile

We came here for two nights after our wedding and honeymoon in Santorini. I'm a lifetime gold with SPG and they treated us like royalty! Our room was perfect and because we were on our honeymoon we had a complementary bottle of wine and rooftop drinks at the rooftop lounge with a view of the Acropolis. The service was excellent and we highly recommend this hotel for any special occasion!

Stayed: October 2017, travelled as a couple
Thank PBTBA123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YesHotels, Public Relations Manager at New Hotel, responded to this reviewResponded 17 October 2017

Dear PBTBA123,
Thank you so much for your kind and appreciative review. We believe in personalized service for each and every one of our valuable guests and we are glad that we could pass on this warm “New” feeling. On behalf of our team we would like to congratulate you on your honeymoon and wish you all the happiness and many travels ahead. We will share your kind words with the rest of our team and we will be happy to accommodate you again in the near future! Best Regards Natasa Papaefstathiou Public Relations

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Additional Information about New Hotel

Address: 16 Filellinon | Syntagma Square, Athens 105 57, Greece (Formerly Olympic Palace Hotel)
Phone Number:
Region: Greece > Attica > Athens > Syntagma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Athens
#2 Business Hotel in Athens
#5 Romantic Hotel in Athens
#7 Luxury Hotel in Athens
Price Range: $251 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — New Hotel 5*
Number of rooms: 79
Official Description (provided by the hotel):
Located on Filellinon Street, next to Constitution Square (Syntagma Square), this contemporary design hotel, is perfectly positioned for the sights of Athens, including the ruins of Plaka, the Acropolis and its museum, the stylish boutique shopping district of Kolonaki, and the bustling business zone. Situated in the former Olympic Palace Hotel, New Hotel encompasses the heritage of its past by using recycled parts of the old hotel and reinterpreted local materials to create a complete work of art, where outstanding interiors, unusual custom-made furniture and handmade fixtures make guests feel that they live and breathe in a major art installation. Offering an entirely NEW approach this 79-room and suites establishment, is one of the city’s finest examples of modernist architecture and the first ever hotel project of award designer duo, Fernando and Humberto Campana. ... more   less 
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Also Known As:
Olympic Palace Athens

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