We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,719)
Filter reviews
2,720 results
Traveller rating
1,785
598
230
66
41
Traveller type
Time of year
LanguageAll languages
More languages
1,785
598
230
66
41
Show reviews that mention
All reviews champagne bar sushi night bar crepes a la carte restaurants main restaurant ice cream blue domes beautiful hotel crepe bar pool bar themed restaurants are salt water free mini bar main pool buffet restaurant days in advance
Filter
Updating list...
809 - 814 of 2,720 reviews
Reviewed 14 May 2016 via mobile

We have just returned from another amazing week at this hotel.
The hotel has the WOW factor and so do the wonderful staff.
The a la carte restaurants are all fab.
The champagne bar is a must for pre dinner drinks with amazing views.
Particularly love Costas , he even remembered our drinks order from previous year.
Thank you to you all......we will be back next year .

Date of stay: May 2016
Trip type: Travelled as a couple
Thank DPL2612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga G, Guest Relations Manager at Mitsis Laguna Resort & Spa, responded to this reviewResponded 14 June 2016

Dear DPL2612,

Thank you very much for your comment and your very positive experience of All Inclusive at the Mitsis Laguna Exclusive Resort and Spa.

It is lovely to read that you had an amazing holiday at our resort, finding the staff wonderful, the a la Carte Restaurants fab, and you have a special greetings from Costas, who is waiting for you to offer you the best drinks .

We will be happy to welcome you again to the Mitsis Laguna Exclusive Resort and Spa in the near future.


Kind regards,

Olga Karpizina
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2016 via mobile

On entering at reception you are greeted by wonderful staff and a refreshing drink, served on a tray upon arrival. The reception area is very elegant looking and as I say all staff are very helpful but especially a lovely lady called 'Anastassia' who has a lovely smile and is very very helpful always!!! After check in you and your cases will be delivered to your room by golf cart.

Date of stay: May 2016
Trip type: Travelled with family
1  Thank Commanderjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga G, Guest Relations Manager at Mitsis Laguna Resort & Spa, responded to this reviewResponded 14 June 2016

Dear Commanderjones,

We'd like to thank you for choosing the Mitsis Laguna Exclusive Resort and Spa for your holidays and for posting a kind review regarding your stay.

We are very happy that you had a great holiday with us and you appreciated our hospitality.

We invite you again to the Mitsis Laguna Exclusive Resort and Spa to check again our hospitality. Anastasia is already waiting for you, with a lovely wide smile, to provide you with our best services!


Kind regards,

Olga Karpizina
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2016 via mobile

Wow! This place is amazing. We didn't want to leave. Staff and service were excellent, nothing was too much trouble. The all inclusive really meant all inclusive...our fridge was topped up daily with water, soft and alcoholic drinks, the pool had an ice cream stand and a creperie which served in the all inclusive all day! The hotel had the main restaurant and themed restaurants. The food was amazing and the variety was great! The bar had entertainment each evening and we had drinks served to us at our table all night. All drinks were included and no extra money was needed for a certain preference on brand. The massage I had in the spa was relaxing and perfect, reasonably priced and was added on to our room tab to pay at check out. The pool area was so relaxing, clean and comfortable. We spent most days by the pool reading. Our room was clean and well decorated and the view out to sea was lovely. This resort is very clean, immaculate, well presented and just fabulous!! Would very much recommend a stay here! Perfect for a relaxing holiday.

Date of stay: June 2015
Trip type: Travelled as a couple
1  Thank JaredTara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga G, Guest Relations Manager at Mitsis Laguna Resort & Spa, responded to this reviewResponded 14 June 2016

Dear JaredTara,

We'd like to thank you for selecting the Mitsis Laguna Exclusive Resort and Spa and for sharing your valuable opinion.

We are really proud you rated our hotel as very nice, with excellent staff and facilities and lovely SPA.

We invite you again to the Mitsis Laguna Exclusive Resort and Spa or in one of our premises in Greece to check again our hospitality.


Kind regards,

Olga Karpizina
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2016

Stayed for 11 nights at the end of April to May 2016.

Fabulous resort with the most friendliest professional staff I've come across. Nothing was a chore to any of them. Always greeted with a smile and always willing to help. With the management not shirking their responsibility. Many occasion they would help out, showing patrons to their tables, emptying tables and generally tidying up. Although there was very little to tidy up as the place was continually cleaned.

Special praise goes to Chrystina, who ran the Champagne bar. Total professional in her role, always remembered what drink you requested and was such as lovely person to talk with, Dimitri in the Italian restaurant, who cooks one of the best lamb shanks I've tasted and Maria, who overseas the bookings of the restaurants. Always accommodating.

The website is exactly as you get it when you arrive, the rooms are fabulous with there shabby chic furniture.

The food in the A La Carte restaurants was very good. The main restaurant had plenty of choices for everyone. The only drawback was that the food was at times only tepid in temperature as like most all inclusive resorts, it is cooked and left in hot trays. Specials were done at every meal session, whether it be morning, lunch or evening dinner. Things like smoke salmon with cavier for example.

The hotel is a little isolated in it's locality, in that there is very little around it if you like a evening stroll. The nearest place where there are plenty of shops, bars and restaurants is Hersonissos, which would take around 40 minutes walk or you could get a 5 minute taxi for 8 euros.

The beach is more shingles than sand and the entry to the sea is very rocky. However this didn't spoil anything as we mainly stayed around the pool, where drinks can be ordered from the staff who wait on.

All in all a fantastic time was had and personally, I would definitely go back and recommend it to others.

Room tip: Sea View on the Laguna
Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Pete092012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga G, Guest Relations Manager at Mitsis Laguna Resort & Spa, responded to this reviewResponded 14 June 2016

Dear Pete092012,

We would like to warmly thank you for your positive review and nice impressions that you had during your stay at the Mitsis Laguna Exclusive Resort and Spa.

It is really delightful to read all you mentioned about our staff, thank you also for commenting the service of our staff who made your holiday so special.

Thank you for recommending us and we are looking forward to welcome you again in any of our properties in Greece.


Kind regards,

Olga Karpizina
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2016

This hotel is a must, we have always stayed at all inclusive hotels but none compare to this one. We arrived at the hotel at 2:30am and check in was a breeze within 5 mins we were being shown to our rooms. The gentleman on the desk informed us that due to a late flight they had put sandwiches and fruit in our mini fridge as the restaurants were closed.

The rooms were beautiful and clean we paid extra for a sea view room and when we woke up the next morning what an amazing view we had. The mini fridge contained a mixture of drinks and this was restocked daily.

The pool area is stunning and clean with plenty of sun beds. the pool is salt water and is a very good size with a sun shelf to lay in shallow water to soak up the sun. There is a lovely lady who constantly walks around taking drink orders so you don't even have to get up off the sun beds to get a drink.

the pool bar and crêpe bar will cater for all your needs with soft drinks and alcohol and sweet and savoury crêpes.

The all day bar service is amazing within a few minutes of sitting a member of staff will be asking what drinks you require and a special thanks to Nikolas, Alexanderos ( hope I spelt their names correct ) these guys are awesome and so friendly.

The Champagne bar was really nice as its adults only, we spent a few nights in there having champagne cocktails which is served with Sushi or strawberries.

The Buffet restaurant is out of this world with every type of food you can think of and a massive bread selection. the desserts where beautiful. The Waiting staff were so friendly and professional.

We tried Mexican, Asian and Cretan a la carte restaurants and again the food was amazing.

Our group ranged from 24 to 61 and with different food intolerance's but we all found food that we could eat.

I highly recommend this hotel to anyone as they cater for everyone. The hotel manager was always seen and even helped us with our luggage on our last day. Thank you so much Mitsis Laguna staff for an amazing holiday you should all be proud of yourselves and the manager should be proud of himself and his staff. We will be back soon.

Room tip: Pay the extra for sea view you will not be disappointed
Date of stay: May 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank AdamSDoyle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga G, Guest Relations Manager at Mitsis Laguna Resort & Spa, responded to this reviewResponded 14 June 2016

Dear AdamDoyle1,

We'd like to thank you for choosing the Mitsis Laguna Exclusive Resort and Spa for your holidays and for posting a kind review regarding your stay.

We are very happy that our resort succeeded your expectations and we are looking forward to see you soon back at the Mitsis Laguna Exclusive Resort and Spa.


Kind regards,

Olga Karpizina
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews