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All reviewsprivate poololive groveson site shopa free shuttle busnice resortkids poolhotel bushire carall inclusive resortper daybeautiful creteoutstanding hotelrooms are niceexplore cretethe hotel offersheraklion airportsitting room
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12 - 17 of 852 reviews
Reviewed 3 weeks ago via mobile

We stayed here for a week, the resort is a beautiful and clean environment, all the staff are very friendly and helpful. The only let down of this place in my opinion is the bar and how it works with the spirits, only available from 7pm until 10.15pm and for the money you pay it’s not good. Beer is available from 10am on pump and at the bar. The lady who sorts all the activities is very helpful and goes out her way to help you. Food is very nice but sometimes was always the same and quite repitive. All in all a great stay

Stayed: June 2018, travelled as a couple
Thank Cameron N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This resort is in a beautiful location with gorgeous views and lovely grounds. Everything is clean and well taken care of. It is a bit spread out and the hike back up to your room from the lowest pool, after an afternoon in the sun can put you out of breath. Good for working off that ice cream!

Our first room’s air conditioner did not work. We checked before unpacking. After sending a young man to be sure we knew how to work it and with his agreement that it was not blowing cold air, we were given another room right away. Rooms were clean and serviced everyday. We had a fridge and a kettle. Furniture could use updating but beds were comfortable.

We were staying on an II exchange and we received several emails from the hotel about the meal plan, 4 euro hotel tax as well as spa and excursion packages ahead of our stay. There were no surprises.

I would not stay here without a car, unless you never want to leave the resort. The shuttle to the beach is free but there is a charge to take you into town.

I was not impressed with the “private” beach. Much nicer beaches available IF you have a car.

The food was comparable to other all inclusive buffets we’ve stayed at. You can always find something.

I did not care for the wine so we bought some at the store down the road to drink on our balcony as we watched beautiful sunsets.

WiFi is spotty in rooms but good in all common areas.

All of the staff were pleasant and helpful.

We left the resort most days because we were there to see Crete. This was a perfect home base for us.

Stayed: June 2018, travelled as a couple
3  Thank Math4u2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We had a excellent time in this fabulous resort. Our room was very clean and spacious. Room service noticed we fell to sleep on the the couch and made it to a a bed. We were pleasantly surprised!
The hotel staff went way beyond our expectations! Everyone was friendly and courteous. Marina turned out to be a super special host, we would come back just to visit with her.
Thank You For Accepting Us
James and Stephen

Stayed: June 2018, travelled as a couple
2  Thank jdrupp1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

From the moment we arrived until our last goodbye every staff member made sure our vacation was wonderful. We were greeted with a warm welcome and our bags were brought to our room. The resort is on a mountainside overlooking the sea. Our one bedroom unit had everything you needed or wanted, including an electric appliance for heating water for my morning coffee and a small fridge. I'm a coffee snob.

The grounds are well maintained and pristine. There are three pools, one of which is a kiddie pool. There is a beautiful spa that I had every intention of using but was too occupied with roaming the island. There is also a private beach that we visited daily. The hotel provides a shuttle to the beach every hour on the hour but we had a rental car so we never used it.

The all-inclusive was far better than we imagined. I had read some of the reviews prior to booking and they were less than flattering regarding the food. The selections changed daily, so if you couldn't find something you like, you have a problem not the menu. From soup, salads, entrees to dessert we were pleased daily.

I can't say enough wonderful comments regarding the staff. Everyone from the maid service to the guest services did absolutely everything to make our stay memorable. For me, the biggest delightful surprise was a yoga class four weekday mornings!! There was also nightly entertainment but we never attended being too tired from our days activities.

We have already decided that a return trip is in our future but next time we will stay for two weeks.

Room Tip: Choose a 2nd floor unit if possible. Balcony more private
  • Stayed: June 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank 47nangy49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We had a wonderful 11 days holiday in this very nice resort. Everything was excellent. The staff, the room and the restaurant/bar. Very nice peolple which are trying for every minute to let your stay be a nice experience. Great hospitality! Rating? A very high 9,5. Why? By a 10 it shopuld be perfect but nobody or place is perfect. But is very close to perfect! Our stay was from june 3th 2018. We will recommend this resort. Greatings Gert-Jan and Annie van Riet

Room Tip: All rooms are very nice
  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
4  Thank gjvr2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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