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215 - 220 of 912 reviews
Reviewed 3 August 2016 via mobile

Just got back! We were unsure what to expect but this holiday was great. All staff we fantastic. Not one eye roll or tut from anyone. Everyone wanted to help. From the bar, check in, restaurant, cleaner and pool man. This team are slick and friendly. The hotel was a good standard. Room nice and clean. Food very good. I am a coeliac and had no problem. The pools were good always room somewhere. There only downside for me was the beach. There is one. It is ok. Fairly ruff sea being on the island. Not clear to snorkel, steep incline to water from beach due to water hitting the shoreline hard. This said it is what it is. Paradise cove is a good trip to go on if you like the sea watersports. Not expensive.
I would go back. Very mixed nationality which we enjoyed. It might not of been so great if we did not go with another family.

Date of stay: August 2016
Trip type: Travelled with family
Thank Bish2004
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MarmariPalace, Manager at Atlantica Marmari Palace, responded to this reviewResponded 5 August 2016

Dear Bish2004,

Thank you very much for having been our guests and for your review. We hope you had a smooth trip home.

We are amazed to see, that you spent great holidays in our club and with pleasure we will share your big compliments with our entire team as an additional motivation. During your stay, the sea indeed was a bit rough. That's not in our hands.

It was a big pleasure to welcome you and we hope to see you again, whenever you come back to Kos!

With sunny regards,
Yours sincerely
Club Magic Life Marmari Palace Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2016

We returned from Magic life Hotel in Kos 2 weeks ago and would say we enjoyed our stay but this hotel is definitely not a 5 star hotel, 4 at a push. The hotel itself was clean and the staff were friendly, bar staff remembered your drinks which was nice.

This hotel is mainly catered for German guests. I have nothing against that but we wish that this was pointed out to us when we booked it! Germans are friendly but as we stayed when the euros was on, all you saw was German tops! Must of been 80% Germany, 15% European and 5% if that English. Like I said we don't mind Germans but we like to talk to other guest in the hotel but no one ever spoke English!

Food was ok, variety there but got repetitive plus not really any sea food apart from the same grilled fish every night. Italian Al cartè was not the best but Greek was enjoyable especially with the sunset in the background.

Sunbeds around the pools gets booked early, so if you like a lie in guaranteed you won't get a sun loungers if you come down at 9 by the main pool. Can't believe the hotel DON'T provide irons, you have to pay for an ironing service - rip off at 7 euros an item! Evening entertainment was limited, maybe a show performed by some 'okish' performers. They don't really talk to you as they tend to speak to the Germans and other Europeans as no one is from England.

There was limited watersports which was only wind surfing. Saw the tour rep once or twice but not after that. Overall holiday was enjoyable but won't be coming here again or booking a Magic hotel as it is not the hotel for us.

Room tip: Try not to get top floor rooms as the bird will keep you up
Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank TheTravellerRC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MarmariPalace, Manager at Atlantica Marmari Palace, responded to this reviewResponded 27 July 2016

Dear The_Traveller_RC,

Thank you very much for choosing Club Magic Life Marmari Palace and for your review. We hope you had a safe trip home.

We are happy to see, that you appreciate especially the cleanliness of our club and the friendlyness of our team and with pleasure we will forward your kind words to our colleges.

We are sorry to see, that we did not hit your personal expectations in all points. Obviously you were not well informed about our club before the booking, although the descriptions of the touroperators and on our website are very clear and don't leave much space for misunderstandings. We have officially 5 stars in the Greek local hotel category, but as we do not want to awake too high expectations, most tour operators promote us with 4 - 4,5 stars in their own categories. Kindly note, that Club Magic Life is and Austrian/ German concept, so of course most of our guests are german speaking, although our guest structure is international.

For safety and fire protection reasons, unfortunately by law we are not allowed to provide irons on the rooms, but of course we have a laundry service.

Our wide range of entertainment and the watersports we offer is clearly mentioned, explained and communicated in the descriptions of the tour operators and on our website, so nothing more can be expected.

Kindly note, that we have more sunbeds/ umbrellas in our huge pool area and by the beach than we have beds in our rooms. Reservation is not needed and also not allowed. Our guests are informed with clear signs on each umbrella about this and each morning our team collects the towels and personal belonging from reserved sunbeds, if needed.

Dear The_Traveller_RC, of course we accept your personal opinion. For your next holidays, we recommend you kindly to check your hotel better out before the booking in order to avoid disappointments.

With sunny regards,
Yours sincerely
Club Magic Life Marmari Palace Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2016 via mobile

This was our first team at Magic Life Marmari Palace having visited many Magic Life hotels before.
Having not been able to go to Tunisia due to the restrictions on UK travellers we had no hesitation to look at booking another Magic Life.

We came to Kos with high expectations and I will be honest......They certainly were exceeded!

Food was again fantastic and throughout our 2 week stay we never got bored of it. The theme nights once again are brilliant and help break the weeks up with focused foods. The two additional restaurants were fantastic! My personal favourite was the Greek one on the beach were you could also watch the sun set whilst enjoying your meal.

The Entertainment team were once again amazing and truly made our holiday. From day to day activities to the evening shows and dancing after they made every effort to make people's holiday a special one. Special shout out to Paula for the many laughs at shuffleboard, boccia and darts!

The hotel was very clean as well as all surrounding areas. Nothing was too much and all staff were very friendly and always had a smile on their faces.

Again, thanks for an amazing holiday and anyone thinking about here or any other Magic Life hotels I would highly recommend.

Matthew, Susan & Stephen

Date of stay: July 2016
Trip type: Travelled with family
3  Thank lufcparker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MarmariPalace, Manager at Atlantica Marmari Palace, responded to this reviewResponded 26 July 2016

Dear Susan,
Dear Matthew,
Dear Stephen,

Thank you very much for making Club Magic Life in Kos the hotel of your choice and for sharing your experiences with other travellers. We hope you had a safe flight home.

We are amazed to see, how much you enjoyed your well deserved holidays and that your expectation even were exeeded. Please be sure that we will share your great compliment with our entire team as an additional motivation.

It was a big pleasure to welcome you and we hope to see you again, whenever you come back to Kos!

With sunny regards,
Yours sincerely
Club Magic Life Marmari Palace Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2016 via mobile

A lively , clean , great food , great entertainment , lots to do , fab location , not a party hotel , and very few English , to us that was not a problem . Room was clean and comfy beds , with good air condition so it was lovely and cool . Free safe . Evening entertain was good family fun , did finish at 11:30 but bar stayed open if you want to stay up . Alcohol drinks ok , but very weak cocktails . Entertainment team led by Jonathan was fantastic really enjoyed it , . It is 85% Germans 15% Italians and French 1% English , not a problem for us but it is very geared up for the Germans (tv, ) food was delicious

Date of stay: July 2016
Trip type: Travelled with family
Thank wendyc615
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MarmariPalace, Manager at Atlantica Marmari Palace, responded to this reviewResponded 14 July 2016

Dear wendy,

Thank you very much for choosing Club Magic Life Marmari Palace and for your great feedback. We hope you had a safe trip home.

We are delighted to see, how much you enjoyed your well deserved holidays. Your kind words for our entire team are a big motivation to continue giving just the best for our guests.

Please allow us to add, that our cocktails in general are not mixed too strong, as most guests prefer it this way. So if somebody e.g. can't decide between our famous Rosemary Mojito and Gin Basil Smash - no problem, he can try both. If you come next time and you prefer your cocktail a bit stronger, please don't hesitate to mention this in your order and with pleasure our team will prepare your cocktail as you wish.

It was a big pleasure to welcome you and we hope to see you again, whenever you return to Kos!

With sunny regards,
Yours sincerely
Club Magic Life Marmari Palace Hotel Management

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Reviewed 9 July 2016

family holiday after kids exams .So glad we booked to come here. Late arrival but no problem food if we wanted and bags taken to room by buggy. We had lovely rooms by lower pool near beach. very comfortable , clean and well equipped. as our 25th anniversary had bottle of bubbly and decorated bed nice touch.

One of reasons for choosing hotel was due to being kitesurf spot. This was easy to just pop to kite centre next to hotel and my husband and son got out a few times.

The food is excellent - you could eat very healthy or indulgent numerous choices. We chose to eat at the beach café for lunch most days as they had best tatziki and smaller selection so not so much dilemma!

All the staff are fantastic , friendly and efficient .

Loved the entertainment team especially jonathen - did the water aerobics and zumba and he made such fun . The evening shows were also good. Thought the entertainment team made a lot of effort with all guests particularly single travellers and people who maybe needed more attention. They all seemed very genuine.

Would love to return to this hotel and would not hesitate to recommend .

Thankyou for a lovely stay.

Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
3  Thank louise636
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MarmariPalace, Manager at Atlantica Marmari Palace, responded to this reviewResponded 11 July 2016

Dear Louise,

Thank you very much for making Club Magic Life Marmari Palace the hotel of your choice and for sharing your experiences with other travellers. We hope you had a smooth flight home.

We are glad to see, how much you enjoyed your well deserved holidays and with pleasure we will share your great feedback with our entire team as an additional motivation.

It was a great pleasure to welcome you and we hope to see you again soon!

With sunny regards,
Yours sincerely
Club Magic Life Marmari Palace Hotel Management

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