I’m not sure really where to begin. I have always given honest reviews so this is going to be difficult.
We booked this holiday with my brother and his wife. Both myself and his wife had just turned 60 and this was our treat.
I will write the review on things that I hold important.
Beach: the beach sounds idyllic but it was far from. The sea was lovely and warm. There were plenty of sunbeds, but a lot broke. They were so uncomfortable as they need replacing.
Kids had also dug massive holes, which is just kids having fun but they weren’t filled in over night. Could be quite dangerous.
There is a burger van at the beach. He does just burgers and hotdogs.
The beach bar: not really on the beach. Reminded me of a toilet block. Food laid out, all uncovered. Stale sandwiches that had been touched from quite a few people. Toilets next to the kitchens. Everything seemed dirty.
Rooms. They were ok. You had your basic things . Our kettle kept tripping the electrics so we had that changed. Tea and coffee not replenished.
Floors not cleaned. Felt dirty. Beds made everyday.
Food. This is where I struggle. The same food was served everyday. This seemed more like a staff canteen other than a restaurant. Staff seemed uninterested. They served the same soup everyday! We asked a waiter for some drinks and was told “get them yourselves “
I have never had to queue for food before and I have been in a lot of all inclusive restaurants, but never like this! We told one member of staff our food was cold, they shrugged their shoulders and said “ it’s not a la carte” and walked off! We had quite a few issues, too many to list. But never expected to be eating burgers and mash in a 5 star restaurant . The breakfast was ok. But sitting outside everything was wet through.
We booked into the flavour restaurant one night. We were told off for being 5 minutes early, and when we did get seated we were in the coffee shop on dirty stained seats, not in the restaurant.
Water. You have to collect your water everyday. It would be better if they if some in your room. So don’t forget to collect tea, coffee, sugar and water.
Only one towel station.
Evening: we never saw any entertainment as they did this on the terrace. There was a massive glass blue dome in the middle, they were on one side, we were on the other. Useless.
They had silent disco 3 times while we were there. It wasn’t silent for the ones that didn’t have headphones! Again, not 4 star entertainment. People were having to sit on dirty sunbeds for evening drinks.
Outside the hotel is a little supermarket and a coffee shop, which we attended quite a lot. Also a hire shop for bikes, quads etc. we hired quads for the day and that was brilliant.
There is a water park and Tam Tam bar which was fabulous, but that’s it. You can catch a bus to Kos, but don’t rely on the times.
I really don’t like doing bad reviews, but I would never go back to this hotel. I have constantly tried to contact TUI since but that is impossible.
I guess this hotel would be ok, if you want to spend all day by the pool, which I must add they are brilliant, eating fast food and drinking cheap booze out of plastic cups.
But not worth half the money we paid.
My brother had never been to an all inclusive hotel, and I’m afraid he will never go to another.
We ate out most days so take extra money.