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Aegean Melathron Thalasso Spa Hotel
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Reviews (419)
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All reviewsstayed in a junior suitepay eurossea waterexcellent hotela la carte restaurantprivate beachspecial holidaygreat beachgolf buggieswater qualitystar qualityhotel suitedswimming pools arecomplimentary bottle of wine and waterhotel grounds were beautifulparty animalsfive star hotel
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Reviewed 14 October 2009

excellent hotel. The staff were very attentive & friendly. The first impression was the reception, not overly friendly. Your luggage & yourself immediately transported by buggy to your room, good start. Greeted with fresh bowl of fruit with bottled water & wine, nice touch. Food excellent, plenty of choice. Water 4 euros, alcholic drinks from 20 euros for 2 drinks. Mini market nearby to help with this problem, also bar down the road diamonds, with cheaper drinks & friendly owner. The grounds of the hotel are beautiful & well kept, the beach is lovely too. Room very clean & comfortable with great sea views, bathrobes supplied & toiletries & nice because nothing is high rise, maid brings chocolate to your room every evening. So many pools to choose from, had one all to ourselves, hence time of year, so peaceful & relaxing. Small town of afitos worth a visit, with cobbled streets & character, which can be reached by local bus outside hotel. Ask reception for bus timetables. Tea & coffee in room available , ask at reception. Deserves 5*****

  • Stayed: October 2009, travelled with friends
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4  Thank kimb019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2009

We have just returned from a weeks stay at the Aegean Melathron. This is our second stay here in three years. Accommodation is excellent, very clean, and good choice of food at breakfast and dinner. The rooms were cleaned every day with regular changes of bed linen. and bathrobes The room maids were very pleasant and there was a nice touch with the turn down service in the evening. There was no problem in getting a sun bed around one of the many pools, although some residents still think they needed too deposit their towels on the sunbeds, even though asked not to in the hotel details. There was plenty of choice at breakfast and at dinner, with some different themed nights, with even two buffet type restaurants and one a la carte which you can use at a supplement, although we never did as there was enough choice in the main restauarants. The new reception block is across the road but is easily accessed through the underpass. On arrival you were taken with your cases by buggy if staying across the road and on departure were collected in the same method. The only two things we were not happy about was the price of drinks in the restaurant or bars ( very expensive 4Euro for a bottle of water at dinner and wine 20Euros upwards) and not being able to park our hire car in the hotel parking area, although there was plenty of room. Seems its a hotel rule that hire cars have to be parked in the offroad areas outside the hotel complex. However this did not present us a problem as there was always space to park. Drinks problem was also solved by visiting the mini markets close by.

  • Stayed: September 2009, travelled as a couple
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Thank SUPERSHREW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2009

We stayed for one week (the first in September) and the weather was a little mixed with two overcast days. The hotel was lovely and the food of a high standard. This is an ideal place to stay if you are happy to do very little and completely relax in comfortable surroundings. Whilst we thoroughly enjoyed this holiday I would say that I could have spent a week in a 5 star long haul all inclusive for the same amount of money. The holiday cost itself was reasonable but the cost whilst there was unjustified. Like others have commented the drinks were very expensive and the so called private beach cost 10 euro per day. The highlight of the holiday was a few nights in the nearby authentic greek village of Aftios (7 euro in a taxi). I would recommend this resort highly- typical greek style, great greek food and very romantic but busy. Tips for the hotel - you need to ask for a kettle, bring your own english teabags, bring your own beach towels (as the ones provided are small). If you are a beach lover this one is shingle so you may be disappointed.

  • Stayed: September 2009, travelled as a couple
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1  Thank beachcomberMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2009

When choosing a hotel for our stay in Greece, we were specifically looking for the ones with good and Free WI FI connection as it was very important to be able to check the email. We’ve sent an email to the hotel to double check and got a reply: “There is wireless internet connection in the hotel, so you can use the Internet free of charge, if you have a notebook with you. The connection is all over the hotel, both in rooms and public areas.”
Obviously after that we were assured that Aegean Melathron is a good choice, so we booked our vacation.
The 1st disappointment when we arrived was that the paid “sea view” room turned out to be NOT sea view at all. Unless you call seeing a tiny bit of sea THAT. We had a small balcony with no fence whatsoever so the only view we had was ground in front of us with ploughed up soil and black hoses just left there.
Then we obviously decided to connect to WI FI in the room, as was promised, but couldn’t even FIND the network, let alone connect to it. We called reception to ask about connection and were told “no one ever complained before, it should be perfect connection in your room, just try again”. We tried again and again, eventually we decided to go to the lobby and try there, and of course the internet was available there. We checked our email, and then sent a request to check if there was a mistake.
Then we went to reception and asked if there might be a problem with connection in our room. The reply was “Actually there is no connection in any room, only in public areas. So there is no problem with specifically your room, we can’t help you”. What kind of service is that??? This is within one hotel, ONE department – reception, they can’t even provide with TRUE consistent information on the subject.
The quality and capacity of the connection Iin public areas was horrible – when more than 2 people connected at the same time – the speed was the lowest possible, we couldn’t even connect to some websites and of course couldn’t download the emails.

Another problem is that the quality of the furniture in the room is far from ideal, bed is highly uncomfortable to sleep on, and sofa looks old and dirty.
On top of it the double room we had was adjoining the other room with the door which made it incredible noisy as we had a family checking in the other room so the constant discussions, children screaming and running around the room and corridor made it impossible both to sleep and even simply rest.
Another unpleasant surprise was the fact that you have to pay for the deck chairs and umbrellas on the beach. On the website it’s mentioned – “The hotel has a private beach”. So why is that that 5* hotel can’t provide the guests with free beach beds??!??
Prices for generally everything on the hotel territory are incredibly high which is surprising as accommodation itself is quite expensive already. We had “bed and breakfast” conditions so we can only assess the quality of the breakfast buffet, and it could be much better for a 5 stars hotel – both the choice and the quality.
In general for the status “5 star hotel Thalasso Spa” Hotel is very very disappointing. The service level, the information availability and the room quality is very far from the expectations of the 5 stars. Starting with that fact that hotel staff is simply LYING when asked questions, or giving incorrect info without knowing – can’t say which is worse, and ending with the fact that tennis court simply HAS to be free to use when paying this much for the stay in the hotel. We stayed in the 4* hotel last summer in Greece – and the court was available on the tennis territory FREE of charge with the rackets and balls rent also free of charge.
I can't say vacation was horrible, we enjoyed it anyway, but it's really frustrating when you pay for a 5* super hotel and expect the certain level - and the reality is dissapointing.

  • Stayed: July 2009, travelled as a couple
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9  Thank LionessStockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2009

We stayed at the hotel in June for a special birthday, we travelled with Thomas Cook Select which was great as we had extra baggage allowance and a private taxi transfer. We had 10kg of baby luggage too which you phone Thomas Cook airline to arrange. Its a fairly long drive so having our own taxi was brilliant.

The hotel looks gorgeous and there are loads of pools there including some private ones attached to rooms. It is spread over two sites, the top site is above the busy main road which was very noisy. The service from the staff seemed to be great when we got there until we asked if our room had a sea view - we had paid extra for this as a treat - the reception staff told us the room was on the beach side of the complex so it would have a sea view. They seemed evasive and unsure though so they said to ask the porter who was going to take us down to the room in the golf buggy. Sure enough he took us down and there was no sea view, it was a small room overlooking a side road and a pool. We went back to reception and to cut a long story short they said they wouldnt move us, and for us to go back the next day to see the person who dealt with rooms. It was upsetting as they were not helpful and at times just blanked us when we were trying to dicuss it. This was all late at night and unfair as we had been travelling all day with our young child.

We didnt unpack and went back the next day only to be told the person we needed to see didnt work Sundays! We saw the rep that evening and he told us they would move us the next day. We were eventually offered another room which was tatty and not much of a sea view, we declined it so they offered us another which had a slightly better view but a bit of neglected garden in front of it.

We never had an apology from the hotel which I think was appalling, they got it wrong and their attitude was terrible at the start. We had a part refund from Thomas Cook for 2 days of the view supplement but we had so much hassle it didnt compensate enough.

The room itself was very nice with an excellent finish - hairdryer in the bathroom, magnifying mirror, bathrobes etc, fridge, and it was nice to have a chocolate brought round in the evening turn down service. The bathroom floor flooded 3 times but they were prompt in sorting it out.

The food was disappointing for a 5 star, some nights it was reasonable but on others it was a strange combination of choices for the main meal. Good selection of starters and lovely puddings and fruit. The birthday cake I had was lovely and beautifully done. I asked for soya milk after a week and was told they would get some, however two days later they said they couldnt get it! I had emailed the hotel in advance over this and didnt get a reply, also spoke to rep who told me to ask at restaurant. In the end we got some in a supermarket down the road. Again it was disappointing service from the hotel, felt like they couldnt be bothered.

Drinks were very expensive - 10 euros for vodka and lemonade! And the al a carte restaurant - was ok but nothing special, 6 euros for a portion of chips!! Pallini restaurant on the beach next door was nice, or you can turn right fo a trek up the quiet bit of beach to go up to a snack bar for cheap but tasty chicken wings and chips.

Entertainment was very disappointing but drinks were so expensive anyway, we took our little one to the kids disco every night - kids club staff were nice and friendly. The childrens playground needed weeding and was a bit of a token gesture.The spa was lovely but 5* prices, I had a massage which was really relaxing, worth doing. Fitness room is dated and very basic in terms of aerobic and weight provision, poorly maintained and very hot with no water or paper towels provided. Wondered why there wasnt a picture of it on the website.

Hotel beach is nice but you have to pay for it, 10 euros a day, soon adds up. We hired a car at the hotel which was cheaper than through the rep, was nice to get out and get more of a feel for greece, Paliori beach was lovely.

The shop up the hill "Exotic supermarket" was good for drinks, people there very friendly. Everything in general was very expensive (to us Brits) nearly twice as much as home in supermarkets, was glad we took nappies, wipes, snacks etc. Baby milk was about 19 euros!

Location wise the hotel is a bit isolated, there are some touristy shops and bars nearby but Kallithea is a taxi ride away, 5 euros each way. We felt hotel suited older guests.

We had a good time and met some lovely English people there, it was a shame that the service was so bad at the beginning as it affected how we felt about the hotel. Its not good writing a negative review but we paid a lot of money for a special holiday and were disappointed. We have travelled a lot and felt that this hotel was nowhere near a 5* in terms of food and service.

  • Stayed: June 2009, travelled with family
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7  Thank EmmieLou7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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