We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (17)
Filter reviews
17 results
Traveller rating
8
7
1
1
0
Traveller type
Time of year
LanguageAll languages
8
7
1
1
0
See what travellers are saying:
Filter
Updating list...
1 - 6 of 17 reviews
Reviewed 22 November 2012

Clean and everything looks nice, except som paint missing at the entrance op our appartment. Bornholm is charming and Svaneke is very small, not much to do. Some restaurants in the area. When we arrived there was no reception, actually we have not seen anyone at all during our stay, which is a bit weird. You had to call a number to speak to someone. I can understand that there is no need to have someone there all day... but never?
We were there in September and there were some other people too.

Date of stay: September 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank thedanishtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2011

We - three adults, two children - stayed eight nights in a 4-6 people in apartment 5 at Hotel Oestersoen, featuring two separate connecting bedrooms (each with two single beds) + a big sectional sofa with a pull-out bed, quality kitchenette, etc. and overall with a visually very appealing interior.

The apartment had a full view to the harbour/ocean and, if not exactly scenic, then by all means a charming view that added tons of atmosphere to our stay.

Extra features at Hotel Oestersoen are: free access to the outside (heated? but nevertheless still bloody freezing) swimming pool, free wifi, free washing machine/tumble dryer, free baby package (high chair, baby bed, stroller, tub), one can make barbecues and sit outside etc.

All ingredients for a 5 star rating are present here, so why only a 3 out of 5, you may ask?

First - there is a DKK 100,- charge (approx USD 19,- at current rate) per set of bed linen and towel, which is not particularly clearly announced upon booking. I know that this is not a fortune, and may - and did - slip under the vacation trifle radar, but simultaneously sends a cheapish signal (why not just stock the rooms before arrival and then charge the cost to the total price, as any other normal hotel would do?). I may be oversensitive but in combination with the quasi-reception (physically present only a few hours in the morning, the rest of the day you need to call a number) and the fact that during your stay there will be no room cleaning unless you choose to do it yourself - its almost as if someone got caught secondguessing their own vision of a luxury apartment and it leaves me wondering whether the cause is due to the apartments are being an investment scheme and petty investors try to save their own money wherever possible when they decide to come around, or whether by incorporating such hostel traits it is a (bad) attempt to maximize business by targeting and selling "wild luxury" for a "nearly bargain price" to the much bigger hostel segment? Either way - and while the intention may well be quite the opposite - it flaws the 'value for money' feeling.

Second - as the old saying goes: 'the devil is in the detail'. Upon settling in, we found many things to be... if not faulty, then at least, needing maintenance - and (being paranoid as we were travelling with our kids, and also not wanting to pay for other guests destructive behaviour) decided to report our findings to the staff: the entrance door having expanded and being unable to close/lock properly (this was semi-fixed, but really didn't work and needed a full replacement), a (cheap quality) faucet where the temperature control did not really work (we were promised a replacement, yet it was never replaced), two electric sockets in the bedroom almost hanging loose on the wall and a third in the living room on its way out the wall, significant scratching in furniture and paint. We were told that the lack of maintenance was due to the fact that the place had been rented out non-stop all season. Nevertheless, it adds a cheap amateurish tang to the sense of quality, and does not exactly add to the 'value for money' feeling either. (and then, just a small detail concerning room 5 - the levers to keep the windows open are mounted without a firm fixation point, making them go *cloinck* *cloinck* *cloinck* when the wind is blowing .... stuff like that *really* makes you wonder.... ).

All in all, Oestersoen fully holds the potential to set you up for a great vacation, but at the same time sends off too many ambiguius signals about what the place really is or would like to be ("high-end hostel" or "low-end-luxury" hotel?) in order for me to fairly rate it higher than "average".

Date of stay: August 2011
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
8  Thank crunchy-crunchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2010

We spent two nights in this hotel with our son (8) and enjoyed a quiet and cozy rest along the eastern shore of Bornholm. The hotel is in a beautiful harbor along the sea. The apartments are fully furnished with a small kitchen, tv and free wireless access. We were within walking distance of all of the shops and the main restaurant in town (Bryghuset). A tip is to bring your own linens (pillow case, sheet , duvet cover and towel). We were able to rent three sets from the hotel which we picked up in the little cleaning house in the courtyard. Rental cost was an additional 50 USD. Highlight of our trip was a visit to the Hammerhus Castle ruin and delicious ice cream at the "Svaneke Is" - just at the end of the parking lot to the hotel.

Date of stay: October 2010
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank denmark4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile
Google Translation

Date of stay: July 2017
Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johan K, Marketingansvarlig at Hotel Ostersoen, responded to this reviewResponded 11 September 2017
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2017
Google Translation

Room tip: værelse 9 har den skønneste terrasse og værelse med udsigt til solopgang og livet på havnen
Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johan K, Marketingansvarlig at Hotel Ostersoen, responded to this reviewResponded 11 September 2017
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews