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Reviewed 12 August 2018 via mobile

We are a family of four (our children are 5 and 9) and we stayed at the hotel for four nights. Our room was in Kingdom road.

There are a few pros to staying at Hotel Legoland. It’s close to Legoland park and it has a lot of Legos that the kids love. It’s also close to Billund Airport. Our room seemed rather clean.
Other than that it seems to have many cons. I am pregnant and have to say that it was terrible for me to sleep during the nights. First of all the beds are very hard. My husband also felt the beds were really hard and had backpains after every night. We complained and got and extra “mattress” which was more like an extra sheet. Also the “sofa” in the room is really hard and uncomfortable. Chairs close to the lobby were okey to sit in. Second, the heat was a problem. There is no air condition in the hotel and the only solution is to have these loud and not so effective fans and to keep the windows open (allowing bugs to come in). We ended up having four fans in the room to make it more bearable. Third, the food both in breakfast and dinner buffet is mediocre at best. We tried to complain in the reception but they didn’t seem to care about our opinion.

There are few hotels in the area so they can get away with these poor facilities.
Hopefully the new hotel they are building will be better.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank Anika B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Servicecenter, Gæsteansvarlig at Hotel LEGOLAND, responded to this reviewResponded 13 August 2018

Thank you for your feedback regarding your stay. I am so sorry to hear about your experience at Hotel LEGOLAND. If you wish to elaborate your feedback and wish us to investigate the matter, please send us an email to info@LEGOLAND.dk

Kind regards,
Amalie, LEGOLAND

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Reviewed 11 August 2018 via mobile

Professional staff at check in. Clean and good in rooms. Amazing large Lego figures everywhere! Unexpected high standard on breakfast and dinner buffet both for children and adults-we are quite picky in food and have experiences from several charter resorts.

Date of stay: August 2018
Trip type: Travelled with family
Thank Emandkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Servicecenter, Gæsteansvarlig at Hotel LEGOLAND, responded to this reviewResponded 13 August 2018

Thank you very much for this great review, it is highly appreciated. I am glad that you enjoyed your stay at Hotel LEGOLAND.

Kind regards,
Amalie, LEGOLAND

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Reviewed 10 August 2018 via mobile

We visited Legoland with my husband in July 2018. Even though we stayed there only for 2 nights,we had a lot of impressions. We have chosen original legoland in Billund where the LEGO was actually created. From the moment you enter the hotel you fell yourself like the happiest child in the world; everything - the atmosphere,decorations,huge LEGOanimals - is fantastic.
The rooms are just adorable!!!!!!The stuff is friendly and the breakfast is amazing!
The best thing was the location and the hotel privilege to come 1 hour earlier to Legoland so you can calmly look around before thousands of people run in.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank S3253NO_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Servicecenter, Gæsteansvarlig at Hotel LEGOLAND, responded to this reviewResponded 13 August 2018

Thank you very much for this great review, it is highly appreciated. I am glad that you enjoyed your stay at Hotel LEGOLAND.

Kind regards,
Amalie, LEGOLAND

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Reviewed 9 August 2018 via mobile

Although quite expensive this hotel is a real experience. The rooms are all designed in Lego themes. Dinner has a considerable high level. Book in combination with park tickets! Check different dates because prices can double now and then.

Date of stay: August 2018
Trip type: Travelled with family
Thank CeesPille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Servicecenter, Gæsteansvarlig at Hotel LEGOLAND, responded to this reviewResponded 13 August 2018

A huge thank you for this great review of your stay at Hotel LEGOLAND, it is appreciated a lot. I will forward your suggestions to the department in charge, so we can use it for future improvements. :)

Kind regards,
Amalie, LEGOLAND

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Reviewed 9 August 2018

Everything was ok. Room was clean and have good equipment. Service people were very helpful. Free parking with a lot of places, very good connection with Legoland. We hope that we will return soon, maybe in autumn.

Room tip: Best view on legoland
Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank stembor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Servicecenter, Gæsteansvarlig at Hotel LEGOLAND, responded to this reviewResponded 13 August 2018

Thank you very much for this great review, it is highly appreciated. I am glad that you enjoyed your stay at Hotel LEGOLAND. I hope we see you again soon.

Kind regards,
Amalie, LEGOLAND

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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