Great hospitality, friendly staff always helpful and always with a big smile..
Perfect location for a family trip, kids friendly hospitality..
Very clean room with space and lightness..
The breakfast it was excellent with everything you need for a vacation time!More
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Travelocity
Gorgeous hotel, minutes from the central station but worlds away. Friendly, attentive staff, beautiful lobby, spotless cozy room, delicious restaurant and a rooftop pool and sauna to top it off. It was hard to leave this hotel. Thanks for a great stay!
Dear Mcdonol,
Warm greetings and thank you for this amazing 5-star feedback.
We are delighted that you loved every single detail of the hotel. Our aim is to make each guest
happy and to have the most memorable stay in Copenhagen. We are very pleased that your experience resonates with our vision.
Looking forward to welcoming you back again very soon for another fantastic Villa stay.
Kind regards,
Joyce A.
Guest Relations Manager
Villa Copenhagen
I have spent 1-2 nights every week since March (except July). The feeling to entrance at Villa Copenhagen it always very positive because of the pleasent reception and stuff in the bar.
The rooms are clean and the beds are fantastic. The feeling is luxurious.
The fitness center works very well for all categories of strength- and cardio training.
Dear Margareta,
Amazing five-star review!
We very much appreciate and value your loyalty and thank you for taking the time to share this amazing feedback. It is always a pleasure welcoming you, whenever you are back here with us at Villa, your home in Copenhagen.
It is very rewarding to know that your experience resonates with our values and vision, providing you with responsible hospitality and a home in a luxurious setting.
See you soon again.
My kindest personal regards,
Joyce A.
Guest Relations Manager
Villa Copenhagen
Villa CpH is very well knowned since his opening ! Best place to spend a business trip as leisure time ; our last trip during Christmas 2022 was unforgettable for all family s members ! The hotel is perfect , we enjoy the pool and the Brasserie.
All accommodations are great experience and moreover the team is professional and kind ! We can’t wait to return to CPH and to this place.
Dear Vj951,
Thank you for sharing with us your wonderful feedback about your recent stay here in Villa Copenhagen.
It truly warms our heart to know that you had an amazing Villa experience and an absolute pleasure to have you and your family staying with us during Christmas. We are delighted to have provided the perfect setting for your trip here in Copenhagen, and pleased welcoming leisure guests,family and business guests to our exquisite Villa Copenhagen.
We are looking forward to being of service to you again soon.
Sincerely,
Joyce A.
Guest Relations Manager
Villa Copenhagen
We came here when it first opened and excused the staff as new etc but on our return it is clear that fundamentally the management of this hotel does not know what 5 star or 4 or 3 star service means.
We appreciate and value your loyalty in choosing to stay with us and for spending time to review your recent visit . We are saddened to hear that your stay here did not meet your expectations as I know that we have made great strides to improve on our services to ensure the guest experience is a memorable one. It will be very helpful to get further details of the experience and would appreciate it if you can contact us directly at guestrelation@villacph.com.
Looking forward to hearing from you soon.
Kind regards,
Joyce A.
Guest Relations Manager
Villa Copenhagen
We stayed at the Villa Copenhagen for three nights. The hotel is a beautiful structure with a gorgeous lobby and outdoor spaces. The room was very comfortable, cozy, and featured a great shower. We especially enjoyed the breakfast and the cocktails at the bar, the bartenders are encouraged to create and feature their own drinks- all were fantastic! Food, including breakfast and bar snacks, was great, the oysters were a particular favorite.
We deeply appreciated being able to check in early, as our flight from the US had been cancelled and we ended up being in Copenhagen earlier than anticipated and were very tired. Being able to check in early allowed us to rest and recover before exploring the city. The location is wonderful, right by Central Station and Tivoli Gardens. We loved the hotel and would gladly stay again. Amazing service and thoughtful details were found everywhere. Thank you!
Dear Andrewdifiore,
We would be very pleased to welcome you back and delighted you had such an amazing time here in Villa Copenhagen. From the room, to our outdoor spaces , up to your dining and bar experiences, so thrilled you were able to enjoy all that we have to offer during your recent stay. We very much appreciate this detailed feedback that will keep the team motivated in maintaining this luxury offering while still staying true to our values, and providing a responsible hospitality to all our guests.
Thank you and kind regards,
Joyce A.
Guest Relations Manager
Villa Copenhagen
