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Reviews (3,168)
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Traveller rating
638
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169
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All reviews city centre nice hotel business trip lobby bar hotel is located min walk gym metro amager
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Reviewed 5 November 2021

This is a large hotel which probably was top notch some 50 years ago. Not much seems to have happened since then. Rooms have a good view (ask for a high floor), but they need to be refreshed.
Location is really good, with a short walk to most central places. Parking is available at the hotel and also public parking next door is available.
Breakfast was a great experience (however, they tried to charge it even if it was included in the room rate). Many things to choose from and the quality is very high. Also separate orderings, e.g. an omelette, is included.

Date of stay: November 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank LommaTraveller
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Service Manager, Gæsteservice/reception at Radisson Blu Scandinavia Hotel, Copenhagen, responded to this reviewResponded 7 November 2021

Dear LommaTraveller,

Thank you for taking the time to give us your feedback.
Truly, we are glad to read you had a lovely time here with us and that you found our service up to your satisfaction.

We hope to welcome you back to our hotel in the future, and to get the chance to host you again.


Best,
Radisson Blu Scandinavia Copenhagen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2021

Came home late from a client event at 1am. All I wanted was a hot shower and then go to bed, but there was no soap or shampoo in the room. Called reception and they said it would take 10 minutes to come with it to my room... I sat there waiting 40 minutes and no one came. Had a 7am flight and literally lost sleep over this, feeling extremely tired and uncomfortable not being able to shower.

Bad service and rude personnel.

Furthermore, could not find the freaking button to turn off the ceiling light which apparently was hidden behind the bed, how would I know this?!

Probably one of the worst experiences at an expensive hotel. Will never stay there again.

Date of stay: October 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jaynes_reviews
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Service Manager, Gæsteservice/reception at Radisson Blu Scandinavia Hotel, Copenhagen, responded to this reviewResponded 7 November 2021

Dear Jaynes_reviews,

Thank you for taking the time to give us your feedback and letting us know there have been cleaning & service deficiencies during your stay.

We have taken all your comments and forwarded them to the departments involved, so that they can find out what went wrong and how they can improve. If you would like to provide further information or feedback, so that we can better be of assistance, please do not hesitate to contact us on the telephone or e-mail address on our website. We are here 24/7 to assist you in any way possible.

Please receive our apologies.

We hope to welcome you again and have the opportunity to exceed your expectations and change your outlook on our service standards.

Yours sincerely
Radisson Blu Scandinavia Hotel, Copenhagen

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Reviewed 29 September 2021

The staffs are exceptional; starting from check-in, dining, breakfast, facilities until check-out. All were smooth and great. A great value for money. A great location, very good connectivity as well. Thank you so much.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
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1  Thank Girija Shankar R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Service Manager Radisson Blu, Guest Services / Front Office at Radisson Blu Scandinavia Hotel, Copenhagen, responded to this reviewResponded 3 October 2021

Dear Girija Shankar R
Thank you for your feedback and for taking the time to write about your experience.
We are delighted to read that you enjoyed your overall experience, and that you were satisfied with the service provided.
We look forward to welcome you back to our hotel again in the future.
Kind regards,
Ann-Malin, Radisson Blu Scandinavia Hotel, Copenhagen

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Reviewed 28 September 2021

Disappointing service. sort of arrogant staff. No help when asking questions. I believe the hotel is located fine, but with a price 30 percent above hotels with higher quality and same location I would have expected more. Will not return.

Date of stay: September 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
1  Thank radisson2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Service Manager Radisson Blu, Guest Services / Front Office at Radisson Blu Scandinavia Hotel, Copenhagen, responded to this reviewResponded 3 October 2021

Dear Radisson2021
Thank you for your feedback. We are very sorry to read about your experience with us and sincerely apologize for this. We are sorry to hear about the disappointing service you received from our staff, and we will discuss this issue with our team. We hope to welcome you again and be able to meet or exceed your expectations.
Kind regards,
Ann-Malin, Radisson Blu Scandinavia Hotel, Copenhagen.

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Reviewed 25 September 2021

Good hotel to have meetings
All very well organized.
But in my opinion is the price a bit to high for the older looking bad room and room also more maintenance would be appreciated.
Nice personal very kind.

Date of stay: September 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 355arnold
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Service Manager Radisson Blu, Guest Services / Front Office at Radisson Blu Scandinavia Hotel, Copenhagen, responded to this reviewResponded 3 October 2021

Dear 355arnold
Thank you for your feedback and for taking the time to write about your experience.
We are delighted to read that you enjoyed your overall experience, and that you were satisfied with the service.
We hope to welcome you back to our hotel again in the future.
Kind regards,
Ann-Malin, Radisson Blu Scandinavia Hotel, Copenhagen.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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