Overall, excellent service. A little bit of noice between the rooms, but nothing you reflect on. Near to everything in the city(walking distance). This hotel I can warmly recommend to everyone who visit Stockholm.More
Overall, excellent service. A little bit of noice between the rooms, but nothing you reflect on. Near to everything in the city(walking distance). This hotel I can warmly recommend to everyone who visit Stockholm.MoreShow less
Thank you for five star review,
I am delighted to hear that you are pleased with the service our staff provide at the hotel and the location - right in the heart of Stockholm.
We look forward to welcome you back in the future,
Fast Food Hotel
Scandic is considered a somewhat safe bet when it comes to hotels in Sweden. Not a luxurious option by all means; but a clean, cozy and affordable choice for whatever purpose your trip holds.
This does not apply for Scandic Sjöfartshotellet. The room was ok; small but comfortable and tidy. The cleaners and reception was ok; friendly and service minded. But the hotel breakfast was a disaster.
There is not room for even a fraction of the hotel guests which leaves the servers stressing the hotel guests to eat and get out asap. I ended up using five (5!) plates since someone always stole my plate as I went to refill my tea cup or get a napkin. Three times I had to tell the servers to _let_go_ of my plate with their fingers since I am still eating! No manners, no respect, not one sense of dignity of their profession.
Never mind my criticism if you're the skipping-breakfast kind of traveller. Otherwise, make a different accommodation selection. I ended up checking out in advance.
Dear Maja B,
Thank you for your feedback on your last stay.
The breakfast at our hotel is one of the most important meals we offer to all our guests. Of course, it should be relaxing and enjoyable to have breakfast with us. Apologize if you experienced it stressful and messy and hope you enjoyed your stay in Stockholm after all.
Very welcome back,
The standard double room was very small! One regular bed and one extra bed. Breakfast was ok, but not more. Not a very good selection and only 2 kinds of fruit. Crowded restaurant in the morning. Expensive to what you get.
Thank you for taking the time to write a review about us at Scandic Sjöfartshotellet.
Your feedback is very valuable to us in our strive for improvement,
Our standard double rooms are indeed quite small, we do offer larger double rooms as well, such as our Superior King Balcony rooms that are overlooking Djurgården and Gröna Lund.
Again, thank you for the constructive feedback in regards to the breakfast in the morning, I will make sure your words are forwarded to the appropriate person in charge.
November is basically a sad month with rainy weather. Whatever, it doesn't really matter when you get an excellent service at such a great place. Therefore, thank you for that kind of nice hospitality and we had a really good stay.
Dear Mr. Messler,
Thank you for your 5 star review!
I am delighted to hear that you had such a good stay with us at Scandic Sjöfartshotellet.
Thank you for acknowledging the hospitality provided by our staff, I will ensure your kind words are spread to all our staff.
We look forward to welcome you back during your next visit in Stockholm,