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“Super good service!”

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Clarion Collection Hotel Kompaniet
Ranked #1 of 6 Hotels in Nykoping
Certificate of Excellence
Reviewed 4 weeks ago

Really good service, people there seems to like their job! Specially one girl Amanda who was just amaizing with help and sevice during our stay. Hotell is nice and clean and they have really good food! I can recommend this hotel for weekend for two cause its very cosy there with a view over a river.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com
Thank synu_stockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 717 reviews

Reviewed 22 August 2017

the small town Nykoping does not offer many quality hotels so this is a good choice. it is by the port that you can have a relaxing walk with scenery. The hotel has buffet breakfast and dinner... quite good in fact
The room is basic, the bed is not very comphy but clean.
So its OK

  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank mugen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannahellstrom, Hotelldirektör at Clarion Collection Hotel Kompaniet, responded to this reviewResponded 1 September 2017

Hi there,

Thank you for sharing your experience on Tripadvisor.

Nice to read that you have a good stay with us amnd happy that you enjoyed the breakfast and Tonight's Special. I hope we get to welcome you back again the next time you visit Nyköping, I'm sure that we can deliver more than just OK!

Best Regards,
Johanna Hellström, General Manager


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Reviewed 5 August 2017

If you stay in Nyköping, the Kompanien is a good selection (not only for the television crew of ZDF and Bavaria who shot a German tv series during or stay in Nyköping). Breakfast and evening meal are good, coffee is free all day available, also as espresso or latte. The location is very convenient to walk to the harbor or downtown.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com
Thank MDroescher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannahellstrom, Hotelldirektör at Clarion Collection Hotel Kompaniet, responded to this reviewResponded 8 August 2017

Dear MDroescher,

Thank you for sharing your experience on Tripadvisor and tahnk you also for the fantastic rate 5 out of 5.

Happy to read that you enjoyed staying with us!
Most welcome back soon again.

Best Regards,
Johanna Hellström
General Manager

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Reviewed 29 July 2017

We were in Nykoping for the weekend for a wedding, so knew we wouldn't be spending much time in the hotel but the time we did spend there needed to meet our needs.

The setting of the hotel is great - right on the banks of the river with a lovely grassed area with casual seating below the restaurant terrace.

The room we had was basic but clean and of a reasonable size by European standards.

The breakfast was great and an added bonus was that our rate included a very adequate smorgasboard dinner and lunch each day as well, so we were well catered for in that respect.

So, what were the downsides?

The bar is small and didn't cater very well for the number of guests. On one evening, the bar attendant was downright rude under pressure - I could see he was struggling but sniping at guests wasn't the way to handle it.

Like so many hotels in Europe, it doesn't offer tea and coffee making facilities in the room (this is a constant irritation when travelling in Europe). We were able to wander down to reception and make ourselves some but that took the joy out of sitting up in bed with a cuppa planning the day ahead. For a start, you had to put some clothes on!
We're at that age where we actually choose hotels based on this sort of thing!

If any of you have read some of my other reviews, you'll know I have an interest in bathrooms and how well they cater to the travelling woman (and there's a lot of us!). Again, the hair dryer was a pithy excuse for an appliance - one of those left over from the cold war if you know what I mean. Less than 1000 watts and you had to hold the button down to keep it on while you're trying to dry your hair. And there was no shampoo and conditioner - just the body wash pump in the shower.
Come on Clarion....it won't break the bank to impress female guests with some quality bathroom amenities.

It was a very warm weekend so we opened the windows at night, only to be kept awake by a band and revellers at a drinking venue between the hotel and the old fort, a short walk away. While this didn't ruin our weekend, the lack of sleep may have fuelled the irritation level about the other things!

  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Bernadette E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannahellstrom, Hotelldirektör at Clarion Collection Hotel Kompaniet, responded to this reviewResponded 10 August 2017

Dear Bernadette,
Thank you for sharing your experience on Tripadvisor - of course we want all feedback, both good and bad experiences! Here I understand that we delivered a bit of both. We always aim to deliver high service and I’m truly sorry that we didn’t succeed all the way here.

I’m very happy to read that you liked the setting of the hotel and enjoyed all our meals that are included - breakfast, afternoon snack and Tonight’s Special. When looking at our profile I also understand that you are a frequent traveler so happy that we did meet your expectations here!

Of what I understand you stayed in a standard room at the hotel, we also have superior rooms that are equipped with facilities for coffee and tea and amenities like shampoo, conditioner etc. Sounds like the hairdryer needs to be changed – thank you for noticing!

Our experience in the bar does not sound like something that we want our guests to experience. Do not hesitate to contact me directly on johanna.hellstrom@choice.se and I’m happy to listen to what went wrong here. I hope that you chose to come back and give us another chance, I’m sure that we can deliver better then 3 out of 5.

Best Regards,
Johanna Hellström
General Manager

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Reviewed 21 June 2017

Very polite and professional staff, rooms could be bigger and more quiet. Nice Breakfast and Dinner, very cosy terrasse and garden. Very close to the harbour and town-center. So far the best Hotel i have been in Nyköping.

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com
Thank arviduhlig42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannahellstrom, Hotelldirektör at Clarion Collection Hotel Kompaniet, responded to this reviewResponded 22 June 2017

Hi there,

Thank you for taking the time to review us on Tripadvisor!

Happy to hear that you had a nice stay and enjoyed our lovely location next to Nyköping river. Hope to see you soon again!

Have a nice summer & welcome back!
Best Regards,
Johanna Hellström
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel Kompaniet

Address: Folkungavagen 1A, Nykoping 611 34, Sweden
Region: Sweden > Sodermanland County > Nykoping
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 6 Hotels in Nykoping
Price Range: $141 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clarion Collection Hotel Kompaniet 3.5*
Number of rooms: 127
Official Description (provided by the hotel):
Welcome to the city of Nykoping. Hotel Kompaniet is beautifully located next to the Nykoping creek. Staying in Nykoping is staying in the city's tradition of handicrafts. ... more   less 
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Also Known As:
Clarion Nykoping
Nyköping Clarion

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