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Traveller rating
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All reviews hetan majatalo hot chocolate northern lights this family run hotel would love to go back food was fantastic small hotel home cooked holiday of a lifetime lunch and dinner hetta huskies hotel is lovely tina trip transun snow sauna
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Reviewed 20 March 2019 via mobile

One night stay in the lovely village of Hetta.

Lovely hotel with lovely food that has all you need: good sized comfortable rooms. bar, shop, sauna, laundry and friendly staff.

I would recommend this hotel.

Date of stay: March 2019
Trip type: Travelled solo
2  Thank 705barryk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HetanMajatalonTiina, Owner at Hotel Hetan Majatalo, responded to this reviewResponded 21 March 2019

Thank you a lot for your visit and review!

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Reviewed 13 March 2019

We spent 5 days in Hetta and enjoyed every single moment. The hotel is so snug !
Our room was very nice, all wood panelled. We would have prefered a double bed instead of 2 distant beds , but nothing to spoil our stay.
The food is very good and plentiful.
Hetta is a wonderfully calm village where you can enjoy all kind of activities.
If we had to find a minor criticism, it would be about the noise some guests make in the dining toom. Perhaps a little information notice on the tables, to remind people that they are not alone and that other guests might not enjoy their noise....

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Sylvia B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HetanMajatalonTiina, Owner at Hotel Hetan Majatalo, responded to this reviewResponded 14 March 2019

Hei Sylvia B,
thank you for your visit and review!
Often our guests are couples traveling alone so it is normally nice and peaceful... What a pity that at the same time you had some noisy other guests.
Welcome back to Hetta and Majatalo!

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Reviewed 24 February 2019 via mobile

If you like the sixties, then you are comfortable here.
The rooms in the guesthouse have never been renovated since.. the smell, the broken “bed” that is more like a wooden board with the 4cm worn “matras” that When you lie down, you dont even feel. Stacked 3 matrasses on top of eachother and still did not have any comfort.

Furniture is busted, hardly any paint.

Breakfast tasted like re heated food that was a couple days old.

Worst hotel i ever slept in, dont let the pictures from their website fool you, it is not like that in the guesthouse!

No shower in the guesthouse and tou have to go to a separate building to do so.

Date of stay: February 2019
Trip type: Travelled with friends
Thank Gerritkolkman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HetanMajatalonTiina, Owner at Hotel Hetan Majatalo, responded to this reviewResponded 25 February 2019

Hei Gerritkolkman,
thank you for your visit with your group on the way to the North Cape. We hope you had a good rest of the journey!

We are really sorry to hear that our familyhotel was the worst hotel you have stayed in. Please notice you stayed in the guesthouse, hotel rooms are totally different.

You have seen the pictures of the guesthouse rooms when booking and we sent you a mail in advance right after your booking; Please notice that you have booked a room in our guesthouse; there are no conveniences in the room, only beds and a small table and a small wardrobe. The rooms and the decor in the room are from 1950's. Two toilets are on the corridor and showers and saunas in another building nearby. They are nice rooms if you do not like to have any comforts but please notice that the rooms are really simple.

We always ask people who have booked a room in the guesthouse via Booking.com in advance and also at the reception if they would like to change their booking to a hotel room which is naturally a lot better but you prefered to stay in the guesthouse. What a pity as hotel rooms have a lot more space, are a lot newer, have a lot better beds, toilet and shower in the room etc..

We want to keep the guesthouse option for people who are searching for a cheaper option for an overnight in Hetta. That is definately not our main 'product' but we like that people have more chances to choose.
Unfortunately nowadays travelers often book the cheapest option in Booking.com and do not really notice what they are about to book. Unfortunately we can not decide how Booking.com descripes the rooms.
We are really sorry for these.

We have wanted to keep the 'old-time' feeling in the guesthouse. That is why the rooms have those old furnitures, old beds, old curtains etc... We have painted and decorated the rooms more and changed the room doors and radiators some years ago. We think they are quite lovely rooms if you do not expect too much.

Beds have definately thicker mattresses than 4 cm but we have been planning to get thicker mattresses in the near future. Sorry that the mattresses were not good enough for you.
We will go and check the broken bed in your room 4. Weird that you did not tell us about it. But I guess that crack did not bother the sleeping.
We have not noticed the smell but we try to find it.

Sorry to hear you also did not like our breakfast which our guests usually like. We try to make fresh and sumptuous breakfasts so that our guests could feel full for a long time after it. We do not have so many things in our breakfast buffet that could be re-heated so we do not quite understand what you meant..

We are also sorry that nothing in Majatalo pleased you. Hopefully there were even some tiny things... It is a pity you did not come and talk with us. We thought that you group was happy with the overnight. At least that is the impression I got at the reception :)

Please give us another chance, visit us again and then please book a hotel room. We are pretty sure you would be satisfied.

Have a sunny spring!

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Reviewed 16 January 2019

I took my family for 3 day stay for New Year.Very friendly and obliging staff.Rooms warm and spacious.Food plentiful but very limited menu as expected for small hotel.You had to pay extra if you wanted your rooms cleaned.We were not informed of this when we booked with Transun(so my dismay is with them not the hotel).We had a lovely time,but Transun did not meet the standard that we had with Santa’s Lapland which we experienced the year before.Tiina on reception was a very happy and helpful lady,thank you.

Date of stay: December 2018
Thank Pearchy1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HetanMajatalonTiina, Owner at Hotel Hetan Majatalo, responded to this reviewResponded 17 January 2019

Dear Pearchy, thank you for your visit and review! Happy 2019 and greetings to your family!

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Reviewed 4 January 2019

Travelled here with Santa Claus trips for a Lapland Christmas experience.
The hotel itself is simple but comfortable. Only 10 minutes or so from the airport - and in the middle of a very small town.

Family rooms are great - sleep 4, two downstairs and then a wooden staircase takes you to an open floor to sleep two more. Beds are comfortable - rooms are very warm. They have a sauna like feel.

Drying cupboard is supplied - always warm and keeps your snow kit dry and warm. Good shower facilities with nice hot water.

Rooms are not cleaned daily nor beds made - but can be for an extra cost.

The hotel has a sauna you can use or for a fee book for private use.

Reception has a little gift shop and bar where you can get tea/coffee/soft and alcoholic drinks.

Food is served in another building opposite the main hotel. Here you can mingle and eat with other guests if you want. The tables are open/bench style and we thought it was a great way to meet new people.

The food is good but simple. Buffet style so you can eat as much as you want. For breakfast there are salads, cereals, rye porridge, mini hot dogs, hard boiled eggs, toast - tea and coffee.

Lunch varied every day - salad, choice of hot meal (meat - if you want vegetarian ask up front) and chips - bread etc aplenty. A desert (normally fruit based) was available.

Dinner pretty much the same as lunch but soup was also available.

Common areas a warm and comfortable allowing a great opportunity to socialise.

This is Finland so prices are higher than the UK €6.50 for a bottle of local beer. You cannot drink alcohol bought outside the hotel on the premises, Finnish law.

The hotel provides toboggans - so the kids and adults can go flying down snow covered hills just a short walk from the hotel.

There are a number of trips available that the hotel will help you with - we booked most of ours with the travel company we came with - but there are extra things you can do.

Its cold in Finland - (minus 20C when we were there) and we were provided with Snowsuits and boots. We took thermals, balaclava's, gloves, snoods and a few other warm things to layer up and keep warm.

We did the Santa Experience which is quite simply magical and the look on our sons face when he met the real Santa was well worth the expense of the overall holiday.

Overall a wonderful trip - the Hetan Majatalo is a small friendly hotel that has been owned by the same family for generations - they really do care about you being comfortable and happy - they like to call it a home from home. They actually live there too.

Highly Recommended!

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Steadmang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HetanMajatalonTiina, Owner at Hotel Hetan Majatalo, responded to this reviewResponded 5 January 2019

Dear Steadmans, it is really great to hear your family enjoyed the holiday and this review made our host family happy! Thank you also for such an informative review.
We wish you all the best for 2019 and welcome back to visit us again some day!

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