An older but beautifully kept hotel in the perfect spot for a tourist visiting not only the city of Andorra la Vella but the rest of the tiny Principality. Although a little difficult to find, one soon sees the value of looking. From the large lobby with it's Kids Zone in one corner to the spotless rooms, there is little one could find fault with. The staff were friendly and easy to deal with, whether it was ice I wanted or directions I needed.
After my return to Canada I discovered an error in my bill that I hadn't noticed on check-out. I e-mailed them and after a few days of checking they cheerfully refunded my credit card the full amount I claimed I was overcharged. They even phoned me to finalize the details.
Theirs is a classy operation that could teach many the value good service and customer satisfaction, I can easily rcommend them to any traveller.
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- Also Known As:
- Delfos Hotel Escaldes Engordany