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Reviewed 7 February 2017

Do you provide kettles in your rooms ?
Or can you rent a kettles at the front desk for your rooms. how much is it to rent kettles for your room.
If you can't rent kettles do you have hot water facilites for food like kettles in the main kitchen.

Room Tip: best hotel in andorra ?
  • Stayed: February 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2016

An older but beautifully kept hotel in the perfect spot for a tourist visiting not only the city of Andorra la Vella but the rest of the tiny Principality. Although a little difficult to find, one soon sees the value of looking. From the large lobby with it's Kids Zone in one corner to the spotless rooms, there is little one could find fault with. The staff were friendly and easy to deal with, whether it was ice I wanted or directions I needed.
After my return to Canada I discovered an error in my bill that I hadn't noticed on check-out. I e-mailed them and after a few days of checking they cheerfully refunded my credit card the full amount I claimed I was overcharged. They even phoned me to finalize the details.
Theirs is a classy operation that could teach many the value good service and customer satisfaction, I can easily rcommend them to any traveller.

Room Tip: We were in the front section overlooking the street and found it satisfactory.
  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank writerstout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2016

Hotel is good value and located in great spot close to Caldea Spa. The rooms are basic but well kept. Because its main business would be during the ski season, carpets are minimal in the rooms, which means you hear the movements of other guests a lot.

  • Stayed: September 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Faxpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComtesUrgell, Director de Relaciones con Clientes at Tulip Inn Andorra Delfos Hotel, responded to this reviewResponded 23 September 2016

Dear Client,
First, thank you very much for sharing your impressions of the Tulip Inn Andorra Delfos Hotel on Tripadvisor. We are satisfied that we have met your expectations and we appreciate positively the hotel location.Regarding the rooms, I must report that a renewal of the same in the near future is planned. We hope to see you again
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2016

Situated in a great location for visiting the nearby shops, restaurants and bars.

The first impression of our room was the amount of space we had, so much more than most of the other hotels we have stayed in. A big wardrobe and lots of drawer space for other bits and bobs. The shower-room also had a bath which was a bonus, hot water was always available plus quite a large sink.

The dinning room was large and airy, the salad bar was very good with a large selection to choose from, the soup was rather thin and tasteless for my liking.

Main meals were okay but one evening for some reason were cold, sweets were fairly basic but tasted okay.

The staff at reception were always helpful and there was quite a large lounge area to relax.

What I did like about this hotel was it felt quite modern, and always kept clean.

Room Tip: We had a room overlooking the street, very good. Can't advise on others.
  • Stayed: September 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComtesUrgell, Director de Relaciones con Clientes at Tulip Inn Andorra Delfos Hotel, responded to this reviewResponded 23 September 2016

Dear Client,
Thank you very much for your kind words and taking the time to share his impressions of the Tulip Inn Andorra Delfos Hotel. Thanks for the positive valued the location and restoration service of our hotel. Without any doubt, we greatly appreciate your words, and will send their appreciation to the hotel's team.
We hope to see you again very soon, and of course, offer a quality service.
Thanks for trusting us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2016

Although it's a well located hotel, near by Caldea and a nice pedestrian commercial center, it's far from average 4 stars hotels. The room was facing a big interior wall, the mattress was very noisy, making it difficult to sleep. The air conditioning machines were clearly audible during the night also.
When booking, we requested a room on a high floor and we got it in a 2nd floor, out of six. We also requested a double bed and they provide to single beds attached...
The relationship with the staff was cold. In some cases, even they can't understand the language of the country where they are working.
Next time we'll go to Andorra, sure we'll avoid going to this hotel.

  • Stayed: August 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Golden Tulip Hotels
Thank amrbass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComtesUrgell, Director de Relaciones con Clientes at Tulip Inn Andorra Delfos Hotel, responded to this reviewResponded 10 September 2016

Dear Customer,

First we thank you for taking the time to share their impressions of the Tulip Inn Andorra Delfos Hotel . We regret that we have not met their expectations with some details that tells us. No doubt that we will consider it to try to improve and get to increase our level of quality. Thank positively valued the hotel location.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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