Pros: The lobby is quite impressive with gleaming floors and comfortable couches. There is bar area where you can give the friendly staff food to refrigerate (such as sundries and groceries) as there is no fridge in the room. The staff is multilingual which is a huge help. The bed is quite comfortable and our room (516) cooled down nicely in the evening. The location a bit back from the Main Street made it quieter than others on the strip. Room sound-insulated well. Location in the center of Escaldes so easy to walk around to other parts of the community and Andorra la Vella. Strong shower pressure and lots of hot water. Dog-friendly place.
Cons: There is a lot wrong with this 4-star property that makes me doubt I would stay again. First of all the Wifi was practically nonexistent in our room (516) so the whole offer of free wifi in the room is a LIE. Seriously, we had better wifi in our budget Ibis in Toulouse! Thus we had to constantly go down to the lobby for signal which is NOT what we paid for. Also the lack of outlets in the room- including next to the most obvious place, next to the bed- is incredible. There are only 2 English TV channels. The lack of a minifridge in the room is also ridiculous for a 4-star property (one is there but it's locked). The furnishings are really spare for what you're paying for; I've seen better decorated rooms at cheaper hotels. Also the bed doesn't have a top sheet, only a duvet, so I awoke frequently being too warm. I've also never seen such an incredibly inept check-in process with queues each day for 10-15 minutes with only two people at reception. Finally, smokers can congregate right at the hotel entrance so you may have to go in and out of wave of cigarette smoke. Disgusting. Also there is sauna/solarium at a sister hotel but you have to pay €7 for it!
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- Also Known As:
- Delfos Hotel Escaldes Engordany