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Golden Tulip Andorra Fenix Hotel
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Reviews (520)
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All reviewsfree shuttlemini barbooked an executive suitetea or coffeecomplimentary sweetsfriendly persontwo single bedsper daygreat hotellarge lobbybar and restaurantbuffet breakfastcaldea spaminibarcokefacilitiesski
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4 - 9 of 519 reviews
Reviewed 7 January 2018 via mobile

This hotel fullfills the standards of the chain from all points of view services offered rooms, facilities, food and staff special thanks go also to nahuel from the reception who made sure that we had an excellent stay

Stayed: December 2017, travelled as a couple
Thank Luigi X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia Vieite... V, Director General at Golden Tulip Andorra Fenix Hotel, responded to this reviewResponded 16 February 2018

Dear guest,

First of all we would like to thank you for sharing your opinion with us.

It is a pleasure for us to know that we have succed your expectations, and we makes you feel at home,specially the reception, because this is the most important thing for us. We will transmit your congratulations to the staff.

We hope to see you soon.

Best Regards,

Patricia V

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2017

Great location in Andorra - room was lovely and staff really helpful. There is parking on site but it is a bit on the pricey side - if you park over the road, you can get a deal for parking that allows you to enter as many times as you like in the period - much better value. Food in restaurant was good and staff really helpful.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Tracey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2017 via mobile

The hotel was clean with nice large rooms and friendly staff with a good breakfast at an added price. The only let downs are the price of the parking however, parking in andorra is quite expensive anyway however Empark just across the road offer a very good price. Additionally, the king size bed was two single beds pushed together so it was not the most comfortable bed and slightly disappointing for a 4* hotel. On a whole it was a good stay and would recommend.

Stayed: December 2017, travelled as a couple
Thank Katie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017

We booked an Executive suite at this hotel. The room was very nice with a great bathroom. We were told by reception that as we had an executive room the spa facilities, the mini bar and coffee in the lounge were all free. We did not use the spa and the mini bar consisted of 2 beers, 2 cans of coke, 2 bottles of fruit juice and 2 bottles of water. There was no tea or coffee in the room. The breakfast was very good and the evening meals were also very good. However as this was a quiet period the service in the restaurant was very quick. No sooner had we finished 1 course then the next was put in front of us. Car parking under the hotel was very expensive - 20 euros per night - but parking in Andorra anywhere is at a premium. The hotel itself was very clean and sparkling and was in a very good position. The reception staff were very helpful with bus timetables, maps and general information. I liked it here very much.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

The hotel claimed four stars, but it was more or less a three star venue. The wifi was free. The room (no. 224) was small. Its small window was overlooking a courtyard. It was clean and the décor was modern and somewhat pleasant. Apart from two single beds stuck together, it had a small, tall coffee table and two armchairs, a tiny desk with a chair and a flat screen TV, which I did not switch on. The size of wardrobe suggested that the hotel was gearing up more for weekend visitors, who do not bring many clothes. As I was travelling with a laptop and an iPad, I was pleased to find a small combination safe in the closet. The room did not have a kettle and the minibar fridge has just two, complimentary bottles of water in it. However, in the lobby, there was a small café with complimentary teas (and they were fantastic), coffees, water and biscuits.
The bathroom, which was equipped with a bathtub with a shower section, toilet bowl and a bidet was clean and the white towels were fluffy and spotless. The toiletries included two small pieces of soap and tiny containers of shampoo and shower gel. For a €65 a night, excluding buffet breakfast, which was €10 extra, it was not too bad, I guess.

Stayed: September 2017, travelled solo
Thank Krzysztof D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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