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Reviews (66)
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2 - 7 of 66 reviews
Reviewed 24 June 2017 via mobile

Very basic hotel, that needs a refurbishment. Rooms were small, and little no ventilation. Air conditioning not working, and only option for ventilation is to leave windows open. Found this hotel very hot & stuffy. Positives were very friendly/helpful staff. Hotel is located within 5 mins from shopping strip and Metro station. Also has a nice garden area out the back for sitting and relaxing.

Stayed: June 2017, travelled as a couple
Thank Rube1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAHN-Team, assistant hotelmanagement at Hotel Hahn, responded to this reviewResponded 2 January 2018

Dear Rube1964! Thank you for your stay and your feedback - the suggestions will be passed on. We hope we can welcome you again! Yours sincerely, Kristina, assistant hotelmanagement

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Reviewed 13 June 2017

We stayed in this hotel for two nights, and found it very comfortable with a good access to center by underground.
The room was clean and the cost affordable.
When the reception is closed you can checkin using the code received with the reservation email, with a fast and easy procedure.

  • Stayed: June 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank nihilim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAHN-Team, assistant hotelmanagement at Hotel Hahn, responded to this reviewResponded 14 June 2017

Hello! Thank you very much for your feedback! It's great that you enjoyed your stay at HAHN Hotel Vienna City! See you the next time, Kristina!

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Reviewed 31 March 2017 via mobile

I'm working on tourism and I get to visit many hotels but This is one of the worst hotels I ever got through
Only if this is last place on earth you can visit
The people who answer the phone after 8 pm it's absolutely appalling and useless
I been left outside with 8 months old baby and 12 years old daughter because I was unable to connect to wifi to check my booking number
Booked through Booking.com
Even though they on the phone took all my details and payments

Stayed: March 2017, travelled with family
1  Thank Florim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAHN-Team, assistant hotelmanagement at Hotel Hahn, responded to this reviewResponded 14 June 2017

Dear Mr. Prebreza!

Thank you for your feedback! I would like to apologize for inconvenience you had - we have a concept of independence. After the reservation our guests get a code and can check-in when the reception is closed. They can also call us (the number is also on the night-entrance) and get the code via phone. We are very sorry for your bad experience! Best regards, Kristina

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Reviewed 28 December 2016 via mobile

Close to UBahn..Nice and quite neibourhood.. rooms are clean and you can get free parking if you come enough early in front of hotel. staff is really nice and friendly. You can get all information that you need.

Stayed: December 2016, travelled as a couple
Thank martynka89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
franzhahn, assistant hotelmanagement at Hotel Hahn, responded to this reviewResponded 16 February 2017

Dear Martynka89, thank you very much for your great feedback! That is right, you can get all informtaions you need, just ask :-) We are glad to hear about your nice stay! Hopefully we can welcome you back soon. Kind regards, Kristina,

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Reviewed 9 October 2016

Booked for a one night stay, the hotel is ok and the room we had was large but was a little grubby around the edges. Stains on bedsheets etc. Breakfast is basic and had to wait for eggs. It's close to the subway and trams so it's useful for getting around. I would stay again but not for more than one night.

  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Colin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
franzhahn, assistant hotelmanagement at Hotel Hahn, responded to this reviewResponded 16 February 2017

Dear Colin, thank you very much for your feedback! We are glad to hear about your nice stay! We apologize for the inconvenience you had with the bedsheets, but please tell us the next time immediately about the problems for finding solutions in time. Our breakfast buffet offers warm and cold milk, coffee, cocoa, different sorts of tea. There are also different sorts of jam, two sorts of fresh yogurt, a fresh fruit salad, different sorts of cheese, different sorts of ham and different sorts of bread. Moreover we offer some biscuits and also warm or cold eggs. On request we can make some scrambled or fried eggs. Hopefully we can welcome you back soon. Kind regards, Kristina

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