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Reviews (398)
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All reviewstheater hotelsoap bottlekitchenette facilitiesceiling fanturn left out of the hotelwonderful sightssleeping rooma small kitchen areabit datedminute walkasked for a quiet roomper daytram and metrowalking distancerecommend this hotel to anyonenice breakfastthe hotel staff
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Reviewed 4 January 2017 via mobile

Enjoyed our New Year stay in this hotel. It's well-located, with several good restaurants close by and the number 2 tram stop just a couple of minutes' walk away. We took a travel kettle, but our friends borrowed a full-size kettle from reception. The rooms are fairly plain, but clean and comfortable. The receptionists were all friendly and helpful. Breakfast was good, with lots of choice, although the coffee machine didn't cope very well on busy mornings, needing regular attention from the staff. Would stay here again and would recommend.

Stayed: January 2017, travelled with friends
Thank SAE44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihrGastgeber, Geschäftsführer at Cordial Theaterhotel Wien, responded to this reviewResponded 17 January 2017

Dear Guest,

thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Christoff Seibert
General Manager
Cordial Theaterhotel Wien Zentrum

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2017

This hotel is situated next to the oldest(&) theater of Vienna. 15-20 minutes walking distance to the old center, 5 minutes to Rathausplatz (City Hall Square).
cozy hotel with nice and helpful staff.
Clean rooms with small kithcen. Foe some reason used dishes were not washed while room service. maybe we should ask it.
No robes in the rooms.

  • Stayed: December 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank maria1604k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihrGastgeber, Geschäftsführer at Cordial Theaterhotel Wien, responded to this reviewResponded 17 January 2017

Dear Maria,

thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Christoff Seibert
General Manager
Cordial Theaterhotel Wien Zentrum

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2016

This small old style hotel is well located near to Rathaus and one of the big Christmas Markets. We had two junior suites which were a really good size. All very clean . Everyone was very friendly and the reception staff extremely helpful. I would happily go back and stay there if we were in Vienna.

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Service
1  Thank ArthriticDonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihrGastgeber, Geschäftsführer at Cordial Theaterhotel Wien, responded to this reviewResponded 3 January 2017

Dear Guest,

thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Christoff Seibert
General Manager
Cordial Theaterhotel Wien Zentrum

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2016

Wonderful hotel. We stayed in a mini apartment (two rooms), it was spacious and had a big bathroom. The room was very clean and the beds were very comfortable. The staff was pleasant and helpful. Very nice breakfast
The location is very good, near restaurants, supermarket and the train station is not far.

Room Tip: The main street can be a little noisy, especially the windows are open.
  • Stayed: December 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Maya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihrGastgeber, Geschäftsführer at Cordial Theaterhotel Wien, responded to this reviewResponded 3 January 2017

Dear Maya,

thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Christoff Seibert
General Manager
Cordial Theaterhotel Wien Zentrum

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2016

The hotel has a narrow lobby, it's quaint, has one elevator, sauna and free good wifi. It has a good location, it's clean, has excellent personelle, helpful and nice. The breakfast was simple, basic, but ok. The room has a kitchinette, but no possibility to boil water for a tea, for example, as no pot was available. No complimentary tea or coffee, no kettler, no toiletries, no slippers, no bathrobe, It had a safe and was quiet. The bed was tall and good. Not much space in the room. The housekepper was discreet, never bothered in the morning, never seen her, only the result of her work. The staff from reception spoke good English and was very nice.

  • Stayed: December 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank Sonia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ihrGastgeber, Inhaber at Cordial Theaterhotel Wien, responded to this reviewResponded 19 December 2016

Dear Sonia,

thank you for taking the time to share your feedback.
Thank you for the comments about our cleanliness and employees.
In refernece to your room, I would like to tell you, that all named amenities are
obligatory in high-quality suites as our Junior suite and Theatersuite.
Only in the standard rooms we do not provide these items.

We hope to welcome you back to our hotel very soon, and maybe you will reserve one of our suites.

Sincerely,
Christoff Seibert
General Manager
Cordial Theaterhotel Wien Zentrum

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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